Abstract: In the field of computer science, many efforts have been made with respect to music recommendation in order to offer the user songs much more in line with his current context or tastes and thus also reduce the large number of musical pieces found on the web. However, there are few studies that take into account the user’s feelings for this task. In this paper we present a model and recommendation system that emphasizes sentiment analysis to make music recommendations using natural language processing, this is achieved by using different artificial intelligence tools such as Word2Vec to vectorize words and neural networks to recognize the sentimental information of the texts. In the results, we show that this approach improves the recommendation results obtained by 80% for the accuracy metrics.

Resumen Las redes sociales constituyen un soporte tecnológico invalorable, muchos colegios apuestan por desarrollar sus perfiles en Facebook y Twitter, a fin de comunicarse con su público objetivo. Existe interés por evaluar el uso de las plataformas. El objetivo es determinar los factores que influyen en el uso de la red social Facebook y Twitter por parte de los padres de familia del nivel de Educación Básica Regular. Respecto a la metodología, se ha realizado utilizando la técnica del muestreo aleatorio simple con la finalidad de determinar la validez del modelo. Asimismo, se emplea el Modelo de Ecuaciones Estructurales que nos permitirá el efecto y las relaciones múltiples entre las variables propuestas. Finalmente, el modelo valido 17 preguntas de la encuesta. Quedando demostrado que la utilidad percibida si influye en la intención de uso de la red social Facebook y Twitter, por otro lado, la facilidad de uso influye en un porcentaje bajo en la intención de uso, en ese sentido, el estudio también detalla un dato muy significativo que la facilidad de uso influye en la utilidad percibida. Por último, la intención de uso resulta el punto neurálgico que define el desarrollo de la facilidad y la utilidad percibida.

Abstract Social networks are an invaluable technological support, many schools are committed to developing their profiles on Facebook and Twitter, in order to communicate with their target audience. There is interest in evaluating the use of the platforms. The objective is to determine the factors that influence the use of the social network Facebook and Twitter by parents of the Regular Basic Education level. Regarding the methodology, it has been carried out using the simple random sampling technique in order to determine the validity of the model. Likewise, the Structural Equations Model is used, which will allow us the effect and multiple relationships between the proposed variables. Finally, the model validated 17 survey questions. Being shown that the perceived utility does influence the intention to use the social network Facebook and Twitter, on the other hand, ease of use influences a low percentage of the intention to use, in that sense, the study also details a data Very significant that ease of use influences perceived usefulness. Finally, the intention of use is the nerve center that defines the development of ease and perceived utility.

Resumen: En contextos de pandemia y la sociedad del conocimiento, se hace evidente y exigente la educación virtual relacionada al uso de Tecnologías de Información y Comunicación (TIC). La investigación busca describir entonces el problema social tanto de docentes como de estudiantes en tiempos turbulentos que restringen la educación virtual en las universidades peruanas que a la vez presentan múltiples problemas sociales. Empleándose el método hipotético-deductivo se utilizaron encuestas on line de 2 universidades de gestión estatal y 2 universidades de gestión privada ubicadas en la ciudad de Lima, asimismo, se analizó 4 universidades de gestión estatal y 4 universidades de gestión privada ubicadas en provincias, con un universo poblacional de 260 estudiantes. Se concluye que la educación virtual en las universidades peruanas está sujeta a fracasar debido a la falta de ciertas habilidades de los que imparten conocimiento y a la falta de acceso a internet por los estudiantes provenientes de los espacios periféricos que representan a la mayoría excluida de un país con serias deficiencias económicas, sociales y políticas.

Resumo: Em contextos de pandemias e da sociedade do conhecimento, a educação virtual relacionada ao uso das Tecnologias da Informação e Comunicação (TIC) torna-se evidente e exigente. A pesquisa procura então descrever o problema social tanto dos professores quanto dos estudantes em tempos turbulentos que restringem a educação virtual nas universidades peruanas que, ao mesmo tempo, apresentam múltiplos problemas sociais. Utilizando o método hipotético-educativo, foram realizadas pesquisas on-line em duas universidades estatais e duas universidades privadas localizadas na cidade de Lima. Da mesma forma, foram analisadas quatro universidades estatais e quatro universidades privadas localizadas nas províncias, com uma população de 260 estudantes. Conclui-se que a educação virtual nas universidades peruanas está sujeita ao fracasso devido à falta de certas habilidades daqueles que transmitem conhecimentos e à falta de acesso à Internet por parte dos estudantes provenientes dos espaços periféricos que representam a maioria excluída de um país com sérias deficiências econômicas, sociais e políticas.

Abstract: In pandemic and information society contexts, virtual education using information and communication technologies (ICT) becomes evident and urging. The research then seeks to describe both teachers’ and students’ social problem in turbulent times that restrict virtual education in Peruvian universities that simultaneously present multiple social problems. It was carried out with the help of the hypotheticaldeductive method, online surveys of two state-run universities and two privately-run universities located in the city of Lima. In like manner, four state-run universities and four privately-run universities located in the provinces were analyzed, with a population universe of 260 students. To conclude, that virtual education in Peruvian universities is subject to failure due to the lack of certain skills of those who impart knowledge and the lack of internet access by students from peripheral spaces representing the excluded majority of a country with serious economic, social and political deficiencies.