RESUMO Objetivo: caracterizar o perfil dos atendimentos realizados numa Clinica Escola de Fonoaudiologia conveniada à rede Sistema Único de Saúde (SUS), no ano de 2016. Métodos: estudo transversal cujas fontes de dados foram as fichas de triagem, altas e desligamentos, e os prontuários. Foram estudadas as variáveis sociodemográficas e clínicas, mensurando o tempo de espera e especialidade para atendimento e, nos casos de desligamento, o motivo. Resultados: foram acolhidas 107 pessoas na triagem, das quais 53,3% eram crianças, 58,9% do sexo masculino, 41,1% com queixas de Linguagem e 35.5% de Motricidade Orofacial. A média de tempo de espera para iniciar o tratamento foi de 6,6 meses. Do total de pessoas triadas, 80,3% começaram o tratamento, com maior ocorrência nas áreas de Motricidade Orofacial (39.1%) e Linguagem (37,9 %). A alta fonoaudiológica foi obtida em 28,6% dos casos. Dentre as 37 pessoas que foram desligadas do tratamento, o principal motivo foi abandono ou falta (71,4%). Conclusão: evidenciou-se maior frequência de crianças, do sexo masculino, com maiores demandas para as áreas de Linguagem e Motricidade Orofacial. O tempo médio de espera para início do tratamento foi de 6,6 meses, sendo que 20% das pessoas triadas não o iniciaram. Destaca-se a alta frequência de desligamentos por falta.
ABSTRACT Objective: to characterize the care provided at a Speech Therapy School Clinic affiliated with the Brazilian public healthcare system, in 2016. Methods: a cross-sectional study was conducted with data from screening, discharge, discontinuation and medical records. Sociodemographic and clinical variables were assessed, by measuring waiting time and specialty. The reasons for treatment discontinuation were also investigated. The data were presented in tables and expressed as absolute and relative frequencies. Results: one hundred-seven individuals were screened, among whom 53.3% were children, 58.9% were males, 41.1% had language complaints and 35.5% had complaints regarding orofacial motor function. The mean waiting time to begin treatment was 6.6 months. Among all individuals screened, 80.3% began treatment. The treatment, more frequently, addressed orofacial motor function (39.1%) and language (37.9%). Discharge from treatment occurred in 28.6% of cases. Among the 37 individuals whose treatment was discontinued prior to completion, the main reason was abandonment/absences on the part of the patient (71.4%). Conclusion: the speech therapy care profile revealed a greater frequency of children, males and needs regarding language and orofacial motor function. The mean waiting time was 6.6 months and 20% of the individuals screened did not initiate treatment. A high frequency of discontinuation prior to completing treatment was found, due, mainly, to failure on the part of the patients to attend the sessions.
