Abstract Paper aims Apply a framework for characterizing a product-service system (PSS) from a life cycle and sustainability perspective. Originality Although the literature on the topic has evolved, there is still limited practical guidance on how to characterize a PSS. The paper contributes by applying a framework in PSS types. Research method A proposed conceptual framework was applied to characterize a PSS. This framework was assessed by experts, from which responses were statistically analyzed. Then, it was applied in three PSS types (bike sharing, water purifier rental, and car sharing). Main findings The initial result is the consolidation of the framework through statistical analysis. Then, its application in the three PSS types was able to spot the stages of the life cycle that each PSS focuses on most. Specifically for the water purifier, the most focused steps were ‘development’ and ‘implementation’, demonstrating efficient strategic planning and a commitment to meeting customer needs. Implications for theory and practice This study contributes to calls for more research and guidance into the PSS application. From a practical perspective, it may support product and systems designers by shedding light on the conceptual elements of PSS offerings. productservice service (PSS perspective evolved experts analyzed Then bike sharing rental sharing. . sharing) analysis ‘development development ‘implementation, implementation ‘implementation , ‘implementation’ needs offerings

Abstract Digital servitization is a trend in which companies offer additional services to products. Digital technologies play a crucial role in this process, providing insights and improving the customer experience. In this context, this article seeks to analyze the literature on digital servitization, identifying the dominant themes and technologies used in this attempt. The work was conducted through a systematic literature review, which resulted in 130 articles analyzed, classified and coded, resulting in 9 main themes and 16 topics on digital technologies. Digital Technologies open up new perspectives and impose significant challenges on companies, compelling them to develop completely innovative business models, abandoning traditional product-centric approaches in favor of service-oriented strategies (based on digitalization). This article contributes to this line of research in different ways. First, it proposes a theoretical map, where the research field is segmented into three levels: domain, themes and topics, bringing digital servitization as a general plan, which helps in understanding company transitions caused by technologies, bringing theoretical and managerial contributions. Furthermore, the results describe a rapidly growing core of contributions that revolve around this research domain, where gaps were also identified, mainly regarding studies on digital servitization ecosystems and their interrelations with other relevant themes that are also part of of this transformation. products process experience context attempt review 13 analyzed coded 1 models productcentric product centric serviceoriented service oriented based digitalization. digitalization . digitalization) ways First map levels domain plan Furthermore identified transformation

Resumo A servitização digital é uma tendência em que empresas oferecem serviços adicionais aos produtos. As tecnologias digitais desempenham um papel crucial nesse processo, fornecendo insights e melhorando a experiência do cliente. Neste contexto, este artigo busca analisar a literatura sobre a servitização digital, identificando os temas dominantes e as tecnologias utilizadas nesse intento. O trabalho foi conduzido por meio de uma revisão sistemática da literatura, que resultou em 130 artigos analisados, classificados e codificados, resultando em 9 temas principais e 16 tópicos de tecnologias digitais. As Tecnologias Digitais abrem novas perspectivas e impõem desafios significativos às empresas, compelindo-as a desenvolver modelos de negócio totalmente inovadores, abandonando abordagens tradicionais centradas no produto em favor de estratégias voltadas para serviços (baseadas em digitalização). Este artigo contribui nesta linha de pesquisa de diferentes maneiras. Primeiro, propõe um mapa teórico, onde o campo de pesquisa é segmentado em três níveis: domínio, temas e tópicos, trazendo a servitização digital como plano geral, o que auxilia na compreensão das transições das empresas causadas pelas tecnologias, trazendo contribuições teóricas e gerenciais. Além disso, os resultados descrevem um núcleo de contribuições em rápido crescimento que gira em torno deste domínio de pesquisa, onde também foram identificadas lacunas, principalmente no que tange estudos sobre os ecossistemas da servitização digital e suas interrelações com outras temáticas relevantes que também fazem parte dessa transformação. produtos processo cliente contexto intento 13 analisados codificados 1 compelindoas compelindo inovadores baseadas digitalização. digitalização . digitalização) maneiras Primeiro teórico níveis geral gerenciais disso lacunas transformação

Abstract Paper aims This study identified the main aspects related to deservitization in manufacturing firms, a process involving the dilution of services after their integration into companies’ business models. Originality The deservitization process has been identified as a movement among manufacturing companies, but so far, there is limited understanding of its characteristics. The paper contributes to the existing literature by identifying the main aspects related to the dilution of once-added services by manufacturing firms. Research method A literature review was conducted. A content analysis of the selected papers (89 publications) was carried out to identify the main challenges discussed in the servitization literature as issues leading to deservitization. Main findings The explanations for manufacturing firms failing in the transition to servitization and consequently taking the deservitization path discussed in the literature are related to changes in the organizational structure, new capabilities, modification of the business model and strategy, and difficulties in the interaction between supplier and customer. Implications for theory and practice Deservitization is a complex phenomenon, and little is known about it, especially when compared to the existing body of knowledge on servitization. The paper thus extends the knowledge on the conditions leading to deservitization in manufacturing firms. companies models far characteristics onceadded once added conducted 89 (8 publications structure capabilities strategy customer phenomenon it 8 (

Abstract Paper aims This paper addresses difficulties among the Brazilian scholarly community in industrial engineering (IE) when conducting case-based research. It also provides further recommendations to increase methodological rigour. Originality The paper contributes to the practice of case research by providing a historical perspective of research methodology in Brazil and offering guidance to improve case research adoption as well as the methodological rigour. Research method The main challenges when conducting case research were first identified through a literature review. Then, an exploratory survey with Brazilian scholars was conducted to identify challenges perceived by those. Recommendations are then provided, especially regarding the data analysis stage. The recommendations are discussed in the light of the existing literature and based on authors’ experience in conducting qualitative research. Main findings Difficulties when conducting case research identified by scholars can be classified in three ‘Aquila’s hells’: (i) weak theoretical background, (ii) careless case study design/planning; and (iii) fragile/uncertain data analysis. Suggestions to improve the data analysis process consist of building a narrative, data reduction, improving coding, etc. Improving validity is also necessary. Implications for theory and practice The recommendations are especially meaningful to early-stage researchers and provide guidance to improve robustness when conducting case research. IE (IE casebased rigour review Then those provided stage authors ‘Aquilas Aquilas ‘Aquila s Aquila hells hells’ i (i background ii (ii design/planning designplanning design planning iii (iii fragileuncertain fragile uncertain narrative reduction coding etc necessary earlystage early

Resumo Esta pesquisa visa caracterizar os periódicos científicos mais relevantes na área das Engenharias indexados na Web of Science. Trata-se de uma análise quali-quantitativa e utiliza a lei de Bradford aplicada à bibliometria, que possibilitou a comparação entre as unidades de análises fator de impacto da Journal Citation Reports e SCImago Journal Rank, Qualis CAPES, Publishers e tipos de acesso. Os dados foram coletados na coleção principal da base de dados Web of Science no recorte temporal de 2013 a 2018. Como resultados, foram identificados 1.037 periódicos, dos quais 29 são os títulos de núcleo que correspondem a 7.333 dos artigos recuperados. Os periódicos de subscrição predominam, vinculados às grandes editoras comerciais, das quais a Elsevier é a que possui maior número de títulos (48,3%) e de artigos (3.268). Conclui que os pesquisadores da área das Engenharias com vínculo institucional brasileiro direcionam seus artigos para periódicos científicos por subscrição classificados com estrato A1 no Qualis Periódicos, independentemente do fator de impacto. Tratase Trata se qualiquantitativa quali quantitativa bibliometria Rank CAPES acesso 201 2018 resultados 1037 1 037 1.03 2 7333 7 333 7.33 recuperados predominam comerciais 48,3% 483 48 3 (48,3% 3.268. 3268 3.268 . 268 (3.268) A Periódicos 20 103 03 1.0 733 33 7.3 48,3 4 (48,3 326 3.26 26 (3.268 10 0 1. 73 7. 48, (48, 32 3.2 (3.26 (48 3. (3.2 (4 (3. ( (3

Abstract: This research describes the most prolific scientific journals in Engineering indexed in the Web of Science. It is a qualitative and quantitative analysis and adopts Bradford's law applied to bibliometrics, that was applied as a methodological choice, which enabled the systematic comparison between the units of impact factor analysis of the Journal Citation Reports and SCImago Journal Rank, Qualis CAPES, Publishers, and types of access. The data were gathered in the main collection of the Web of Science database in the 2013-2018 time frame. As a result, 1,037 journals were identified, of which 29 are the core journals that correspond to 7,333 of the retrieved articles. When comparing Qualis CAPES, JCR, and SJR, the data show that the highest impact factor is not reflected in Qualis CAPES. Subscription journals controlled by that are affiliated to commercial publishers predominate, Elsevier is the one with the highest number of titles (48.3%) and articles (3,268). This work concludes that researchers in Engineering affiliated to Brazilian institutions direct their articles to subscription scientific journals classified within A1 category in Qualis Periódicos, regardless of the impact factor. Abstract Bradfords Bradford s bibliometrics choice Rank CAPES Publishers access 20132018 2013 2018 2013-201 frame result 1037 1 037 1,03 identified 2 7333 7 333 7,33 JCR SJR predominate 48.3% 483 48 3 (48.3% 3,268. 3268 3,268 . 268 (3,268) A Periódicos 2013201 201 2013-20 103 03 1,0 733 33 7,3 48.3 4 (48.3 326 3,26 26 (3,268 201320 20 2013-2 10 0 1, 73 7, 48. (48. 32 3,2 (3,26 20132 2013- (48 3, (3,2 (4 (3, ( (3

Abstract Paper aims This study identifies fundamental characteristics for developing a paper-based thesis (PBT), providing some recommendations to researchers who decide for this academic research report. Originality This paper contributes to the literature by providing guidance to develop PBTs, which has been attracting researchers' interest because it demonstrates publication capacity and potential as a researcher. Additionally, it is still not entirely clear which issues and countermeasures researchers should address when choosing the paper-based structure. Research method The authors searched for articles of PBTs already published, institutional documents (e.g., regulations for conducting PBTs in Brazil and abroad) and journal papers concerning this subject. A content and document analysis were conducted in the papers and PBT internal regulations, respectively. Main findings Results indicate five main factors that impact the success of a PBT approach: (i) the initial planning for this academic model; (ii) alignment between the articles and the thesis/dissertation; (iii) research design construction; (iv) copyrights requirements; and (v) issues regarding co-authorship. Based on that, the study also builds some guidelines to structure a robust PBT. Implications for theory and practice Our recommendations might be meaningful to scholars and researchers bring more theoretical, empirical, and structural robustness when developing a PBT final document.

Abstract Paper aims Although many researchers have identified important factors for project success, there is no consensus with regard to all the factors that influence project success. This work aims to assess organizational factors that influence project success in automotive firms. Originality Few studies have analyzed the integrated relationship between organizational factors and project success. Research method The study carries out a quantitative survey on a sample of 72 companies. Data were analyzed through confirmatory factor analysis. Main findings The results show that the variable that most influences project success is ‘organizational culture’, followed by ‘change management’, and ‘top management support’. The results also indicate that a culture of flexibility and a climate that supports innovation tend to positively influence project performance. Implications for theory and practice The findings suggest that it is relevant to focus attention on human resource development, empowerment, and teamwork within the context of project management.

Abstract Product development is considered as an interdisciplinary undergraduate course with a central role in engineering education. In this sense, this paper demonstrates an experience of a product development undergraduate course based on a project-based learning (PBL) perspective. PBL has been discussed in the literature as one of the most effective teaching frameworks for engineering courses, but there is still scarce research on PBL implementation in engineering education in developing countries. The course scope was reviewed to include engineering management content and to face some barriers for PBL implementation highlighted in the literature. The student activities were organized in four development phases following a structured stage-gate development process. The results achieved include a higher level of learning perception and increased complexity of products generated by students. Besides demonstrating the improvements in the course, this paper contributes to PBL empirical body of knowledge by exploring a successful initiative and its outcomes.

Abstract The interest in improving the quality of engineering education is widely deemed. Due to an increasingly worldwide competition, Lean Manufacturing (LM) has been a relevant subject among industrial engineering graduate programs. Despite the advances in teaching LM principles and techniques, the practical character inherent to LM undermines learning and development of students. In this sense, this study aims at demonstrating a proposal to enhance LM learning in an industrial engineering program. It is a blended proposal that combines traditional teaching methods to problem-based learning (PBL) approach based on real problems of companies undergoing a lean implementation. A first phase of the proposal introduction is illustrated with an example of introducing it in a Brazilian federal university. The findings indicate that PBL may be an effective complementary method for LM learning, especially if graduate students are exposed to real problems in companies that are undergoing a lean implementation and related it to the current body of literature.

Abstract Product-service systems (PSS) design raises new issues, among which the need of encompassing a life cycle perspective. The aim of this paper is to propose a conceptual framework for PSS characterization through its life cycle. The purpose is to understand the structure, the sequence, and the main characteristics of PSS life cycle phases, characterizing a PSS process model. A systematic literature review was carried out to identify the PSS life cycle phases and the conceptual elements that characterize each phase. The PSS life cycle was structured based on service life cycle from the customer perspective. Afterwards, the conceptual framework was built for PSS characterization considering business model, engineering and design aspects that may be useful to guide PSS solutions development. The paper aims to make a theoretical contribution by understanding what should be done and how to perform the activities during PSS life cycle at a systemic level.