Aim To investigate surveillance, biosafety, and education strategies of Brazilian oral health care workers (OHCWs) during the first wave of the COVID-19 outbreak. Methods This was a cross-sectional study covering OHCWs from a single multicenter research centre. A self-administered and validated online questionnaire was used for data collection, including the following variables: sociodemographic, medical history, biosafety, professional experience, surveillance, and education. Results The sample consisted of 644 OHCWs (82.5% dentists, 13.2% dental assistants and 4.3% technicians), most without comorbidities (84.8%), from the public (51.7%) and private (48.3%) health systems, in 140 cities of a southern state. The most prominent measures of surveillance were waiting room distancing and visual alerts, symptom assessment, and availability of guidelines on COVID-19. Regarding biosafety measures, the lowest adherence was related to intraoral radiographs (2.7±1.4; 95%CI: 2.6–2.9), use of dental dams (2.1±1.4; 95%CI: 2.0–2.2), and availability of high-power suction systems (2.5±1.7; 95%CI: 2.3–2.6). Among OHCWs, 52.6% received guidance on measures to take during dental care in the workplace. Continuing education was mainly through documents from non-governmental health authorities (77.4%). Conclusion Surveillance and biosafety measures were adopted, but activities that reduce the spread of aerosols had less adherence. These findings underscore the importance of considering dental practices, and surveillance and education strategies to formulate policies and relevant support to address health system challenges during the COVID-19 pandemic. A coordinated action of permanent education by policymakers is necessary.

Abstract: Qualitative approach about the implications that occur succeeding the premature loss teeth is still insufficient. This study aimed to understand the experience of early loss of deciduous teeth in children's lives, from the perspective of their caregivers. Qualitative case study included 52 caregivers of children from an outpatient service of a public university in the south of Brazil. Early loss of deciduous teeth to trauma or caries was identified through analysis of health records, and afterwards, semi-structured interviews were performed. Textual material was interpreted through the content analysis proposed by Bardin, supported by the ATLAS.ti software. The theoretical perspective of stigma was guided according to the principles of the phenomenology of Maurice Merleau-Ponty, centred on the experience of early loss of deciduous teeth as a historic–cultural expression of a social group. According to caregivers, premature loss of deciduous teeth due to trauma or decay brings functional limitations with chewing and speaking, and impairments related to social interaction with other children. The repercussions of missing teeth were not limited to the child's image, but also brought changes in families’ daily lives. However, when early tooth loss was due to extraction because of pain and suffering, caregivers perceived the loss as ‘commonplace’ in children's lives. The understanding of how children see themselves without teeth in their social world for their caregivers, which also includes their family and friends, determines how much experiencing tooth loss affects their lives. Besides, caregivers’ perceptions related to early loss of deciduous teeth should be included in strategies of oral health promotion programs.

Resumo Partindo da perspectiva teórica da fenomenologia, este artigo propôs-se a compreender as experiências de perda dentária em usuários da Atenção Primária à Saúde de Porto Alegre, Rio Grande do Sul. A perda dentária foi identificada pela análise de prontuários odontológicos dos usuários adultos e idosos que acessaram o serviço de saúde bucal na Unidade de Saúde estudada. A partir desta identificação, entrevistas domiciliares individuais foram realizadas. A amostra foi intencional. Os dados foram interpretados pela análise de conteúdo, com apoio do software ATLAS.ti (Visual Qualitative Data Analysis). O estudo teve aprovação ética. Perder dentes foi uma experiência que expressou subjetividades, mostrando narrativas plurais, com destaque para a função social da boca. Para além do número de dentes perdidos, o entendimento do modo como as pessoas se percebiam sem esses dentes determinou o quanto a perda dentária afetou suas vidas. O uso de próteses agregou valor ao corpo, permitindo o restabelecimento do seu equilíbrio com o mundo. Estudos de abordagem qualitativa nos serviços de saúde devem ser considerados para o planejamento de ações que priorizem as necessidades percebidas pelas pessoas em seus territórios, buscando reduzir estigmas e desigualdades sociais.

Abstract From the theoretical perspective of phenomenology, this article seeks to understand the experiences of tooth loss in adult and elderly users of Primary Health Care in Porto Alegre, Rio Grande do Sul. Tooth loss was identified by the analysis of dental records of users that attended the oral health service at the Health Unit under study. Following this identification, individual household interviews were carried out. The sample was intentional. Data were interpreted by content analysis using the software ATLAS.ti (Visual Qualitative Data Analysis). The study had ethical approval. Losing teeth was an experience that expresses subjectivities, showing plural narratives and highlighting the social function of the mouth. Besides the number of missing teeth, the understanding of how people perceived themselves without their teeth determined how much tooth loss affected their lives. Wearing prostheses adds significance to individuals’ perceptions of their body, restoring the balance between their body and the world. Qualitative approach studies in health services should be considered in order to plan interventions which prioritize people's individual needs in their own territories, thus reducing stigmas and social inequalities.

Resumo Partindo da perspectiva teórica da fenomenologia, este artigo propôs-se a compreender as experiências de perda dentária em usuários da Atenção Primária à Saúde de Porto Alegre, Rio Grande do Sul. A perda dentária foi identificada pela análise de prontuários odontológicos dos usuários adultos e idosos que acessaram o serviço de saúde bucal na Unidade de Saúde estudada. A partir desta identificação, entrevistas domiciliares individuais foram realizadas. A amostra foi intencional. Os dados foram interpretados pela análise de conteúdo, com apoio do software ATLAS.ti (Visual Qualitative Data Analysis). O estudo teve aprovação ética. Perder dentes foi uma experiência que expressou subjetividades, mostrando narrativas plurais, com destaque para a função social da boca. Para além do número de dentes perdidos, o entendimento do modo como as pessoas se percebiam sem esses dentes determinou o quanto a perda dentária afetou suas vidas. O uso de próteses agregou valor ao corpo, permitindo o restabelecimento do seu equilíbrio com o mundo. Estudos de abordagem qualitativa nos serviços de saúde devem ser considerados para o planejamento de ações que priorizem as necessidades percebidas pelas pessoas em seus territórios, buscando reduzir estigmas e desigualdades sociais.

Abstract From the theoretical perspective of phenomenology, this article seeks to understand the experiences of tooth loss in adult and elderly users of Primary Health Care in Porto Alegre, Rio Grande do Sul. Tooth loss was identified by the analysis of dental records of users that attended the oral health service at the Health Unit under study. Following this identification, individual household interviews were carried out. The sample was intentional. Data were interpreted by content analysis using the software ATLAS.ti (Visual Qualitative Data Analysis). The study had ethical approval. Losing teeth was an experience that expresses subjectivities, showing plural narratives and highlighting the social function of the mouth. Besides the number of missing teeth, the understanding of how people perceived themselves without their teeth determined how much tooth loss affected their lives. Wearing prostheses adds significance to individuals’ perceptions of their body, restoring the balance between their body and the world. Qualitative approach studies in health services should be considered in order to plan interventions which prioritize people's individual needs in their own territories, thus reducing stigmas and social inequalities.

Resumo Este estudo de caso de abordagem qualitativa propôs-se a analisar a autopercepção da saúde bucal em usuários da Atenção Primária de Porto Alegre que usam e/ou necessitam de prótese dentária. A coleta de dados aconteceu por meio da análise de prontuários odontológicos, diários de campo e entrevistas domiciliares semiestruturadas com 70 usuários do serviço de saúde nas faixas etárias de 15 a 19, 35 a 44 e 65 a 74 anos, que usam e/ou necessitam de prótese dentária (amostra intencional por saturação). Os relatos das entrevistas foram interpretados pela análise de conteúdo de Bardin com o apoio do software ATLAS.ti. A autopercepção positiva de saúde bucal foi percebida por adultos e idosos usuários de próteses bem adaptadas, que não machucavam a boca e não interferiam na mastigação, na fala e na comunicação. Houve grande valorização do uso de próteses pela possibilidade da reabilitação bucal. O desejo do uso de próteses esbarrou em seu alto custo e no acesso limitado a tal procedimento no serviço público do município. Essas informações permitem a análise do significado da saúde bucal para os usuários do Sistema Único de Saúde, podendo ser utilizadas como uma ferramenta de avaliação complementar da necessidade de tratamento odontológico.

Abstract This qualitative study aimed to perceive the self-perception of oral health in users of Primary Care in Porto Alegre who use and/or need dental prosthesis. Data collection performed by odontology records analysis, field diaries and semi-structured home interviews with 70 health service users in age groups 15-19, 35-44 and 65-74 years who use and/or need dental prosthesis (intentional sample saturation). The reports of interviews were interpreted by Bardin thematic content analysis and ATLAS.ti software to support. The positive self-perception of oral health was perceived by adults and elderly who use well-fitting dental prosthesis that do not hurt the mouth and did not interfere in chewing, speech and communication. There was great appreciation of the use dental prosthesis for the possibility of oral rehabilitation. The desire of using dental prosthesis bumped in their high cost and limited access in the public service of the municipality. This information allows the analysis of the significance of oral health to Unified Health System users and can be used as a tool assessment need for dental treatment.

Resumo Este estudo de caso de abordagem qualitativa propôs-se a analisar a autopercepção da saúde bucal em usuários da Atenção Primária de Porto Alegre que usam e/ou necessitam de prótese dentária. A coleta de dados aconteceu por meio da análise de prontuários odontológicos, diários de campo e entrevistas domiciliares semiestruturadas com 70 usuários do serviço de saúde nas faixas etárias de 15 a 19, 35 a 44 e 65 a 74 anos, que usam e/ou necessitam de prótese dentária (amostra intencional por saturação). Os relatos das entrevistas foram interpretados pela análise de conteúdo de Bardin com o apoio do software ATLAS.ti. A autopercepção positiva de saúde bucal foi percebida por adultos e idosos usuários de próteses bem adaptadas, que não machucavam a boca e não interferiam na mastigação, na fala e na comunicação. Houve grande valorização do uso de próteses pela possibilidade da reabilitação bucal. O desejo do uso de próteses esbarrou em seu alto custo e no acesso limitado a tal procedimento no serviço público do município. Essas informações permitem a análise do significado da saúde bucal para os usuários do Sistema Único de Saúde, podendo ser utilizadas como uma ferramenta de avaliação complementar da necessidade de tratamento odontológico.

Abstract This qualitative study aimed to perceive the self-perception of oral health in users of Primary Care in Porto Alegre who use and/or need dental prosthesis. Data collection performed by odontology records analysis, field diaries and semi-structured home interviews with 70 health service users in age groups 15-19, 35-44 and 65-74 years who use and/or need dental prosthesis (intentional sample saturation). The reports of interviews were interpreted by Bardin thematic content analysis and ATLAS.ti software to support. The positive self-perception of oral health was perceived by adults and elderly who use well-fitting dental prosthesis that do not hurt the mouth and did not interfere in chewing, speech and communication. There was great appreciation of the use dental prosthesis for the possibility of oral rehabilitation. The desire of using dental prosthesis bumped in their high cost and limited access in the public service of the municipality. This information allows the analysis of the significance of oral health to Unified Health System users and can be used as a tool assessment need for dental treatment.