Abstract Across history, transportation of people and cargo has been highly relevant for economic and social development, directly reflecting the evolution of how society is organized, culminating in the current forms of urban demographic organizations. Therefore, studies regarding urban mobility optimization are nowadays very relevant to scientific community. Hence, the main objective of this study is to identify the scientific context of urban public transport management for applications focused on Bus Rapid Transit systems (from 2009 to 2014), allowing visualization of possible opportunities to increase the level and number of contributions to these systems, through the development of a bibliometric analysis. It was possible to conclude that six articles are directly linked with this research field, establishing the theoretical framework to conduct further studies.

ABSTRACT In similar conditions of food handling and genetics, there are large differences in the final productivity of farms, resulting from inherent factors of the production system. This fact predisposes the need of studies on optimizing the rearing conditions of the farms, in order to verify the main limitations for the producers. Therefore, the present study aims to generate predictions of the swine productivity in the finishing phase, using variables related to their profiles and the production results achieved. 107 farmers belonging to a swine cooperative were considered in the study, located in 47 counties at the Taquari valley region, Brazil. Predictions were generated through the aid of neural networks, and the findings show that Artificial Neural Networks (ANN) can predict the productivity variables Feed Conversion, Mortality and Average Daily Gain for the proposed case.

Nos últimos anos, é notória a evolução das empresas brasileiras no que tange a busca por otimizar os seus resultados industriais. Estudos do Lean Institute Brasil (2012) indicam que as indústrias do Brasil são, em média, as que necessitam o maior número de horas extras para o cumprimento das operações de manufatura, fato diretamente vinculado à elevada quantidade de estoques entre processos, desperdícios na movimentação e armazenagem de materiais. Logo, o artigo objetiva desenvolver uma metodologia que viabilize o estudo da maneira na qual funciona a cadeia de suprimentos interna de empresas fabricantes de ônibus do Brasil, em específico para os seus componentes comprados, com base no método denominado Making Materials Flow, para a correção das situações elencadas, havendo, ao final, uma redução em 40% do total de itens em falta para a linha de montagem e colaborando para o aumento de 37% na produção por dia.

Recently, Brazilian companies have searched for ways to optimize the results of industrial processes. Studies by the Lean Institute Brasil (2012) indicate that the industries of Brazil, on average, require the most overtime for compliance with manufacturing operations. This is directly linked to the high amount of stocks between processes, waste handling and the storage of materials. Thus, this article aims to study the way in which the internal supply chain operates in a bus manufacturing company in Brazil. Specifically, purchased components are studied to find ways to obtain industrial gains, and a methodology called Making Materials Flow is used to correction the problems that are identified. In the end, missing items in the Assembly Line were reduced by 40%, the number of buses produced per day increased by approximately 37%.

La presente investigación tiene como objetivo proponer un modelo para evaluar el desempeño de la logística interna de una empresa de servicios, sobre la base de métodos multicriterio constructivistas, hacia un mapeo sistemático de la situación actual contexto, con el objetivo de encontrar oportunidades para mejorar sus procesos. Se encontró que, teniendo en cuenta las dificultades de la gestión de los flujos logísticos, el método permite que ayudan en la identificación, organización, medición e integración de las variables a través de una manera sistémica y participativa. Como implicaciones prácticas, se dispuso condiciones para la empresa para medir sus acciones, el mantenimiento de los índices para el establecimiento de metas y evaluaciones periódicas. Esta investigación también presenta la importancia de este tipo de metodología para la prestación de servicios de logística, un tema poco explorado en la literatura científica, especialmente cuando se utilizan enfoques constructivistas.

The present research aims to propose a model for evaluating the performance of the internal logistics for a service company, based on Multicriteria Constructivist methods, towards a systematic mapping of the current context situation, aiming to find opportunities to improve its processes. It was found that, considering the difficulties of managing logistics flows, the method allows assisting in the identification, organization, measurement and integration of the variables through a systemic and participatory manner. As practical implications, it was provided conditions for the company to measure its actions, sustaining indexes for goal setting and periodic assessments. This research also presents the importance of this type of methodology for the provision of logistics services, a subject underexplored in the scientific literature, especially when using constructivist approaches.

El presente artículo tiene por objetivo principal proponer un sistema de men-suración de desempeño de los segmentos de franquicias existentes en Brasil, a través de la elaboración de indicadores relacionados a los factores externos considerados como críticos, basándose en datos económicos y no económicos que quedaron disponibles públicamente por la Associação Brasileira de Franchising (ABF). Con los resultados, fueron desarrollados cinco indicadores de desempeño para el sistema, además de la aplicación de ese modelo en un segmento específico dentro del sistema de franquicias de Brasil, para fines de análisis de las informaciones obtenidas y el test de la confiabilidad de los parámetros utilizados, identificando para ambos que el modelo es confiable de acuerdo con los criterios de evaluación establecidos.

The main goal this paper seeks to achieve is to set forth a performance measuring system for franchise sectors currently in place in Brazil, on the basis of a set of indicators being designed which are related with external factors being deemed as critical, and based upon economic and non-economic data being made available to the general public by the Associação Brasileira de Franchising (ABF). Five performance indicators have been designed for the system together with their outcomes, and the model shall be applied to a specific segment within the Brazilian franchise system, so as to enable the analysis of data being gathered, and the reliability test of parameters being used, thus allowing to ensuring both sectors that the model is reliable vis-à-vis the evaluation criteria being designed

O presente artigo tem por objetivo principal propor um sistema de mensuração do desempenho dos segmentos de franquias existentes no Brasil, através da elaboração de indicadores relacionados aos fatores externos considerados como críticos de sucesso ao setor, baseando-se em dados econômicos e não econômicos disponibilizados publicamente pela Associação Brasileira de Franchising (ABF). Como resultados, foram desenvolvidos cinco indicadores para a modelagem em questão, além da aplicação destes em um segmento específico dentro do sistema de franquias do Brasil, para fins de análise das informações obtidas e testagem da confiabilidade dos parâmetros utilizados, que identificam para ambos que o modelo é confiável de acordo com os critérios de avaliação estabelecidos.