RESUMO Objetivo: Analisar a teleconsulta em um hospital público de ensino oftalmológico, durante o período da pandemia do COVID-19. Métodos: Foram revisados os registros médicos dos pacientes que solicitaram teleconsulta oftalmológica, no período de Junho de 2020 a Março de 2021. Os resultados incluem dados demográficos, sintomas de queixas oculares e hipóteses diagnósticas. Além disso, foram analisados dados da pesquisa de satisfação aplicada após cada teleconsulta. Resultados: Um total de 161 prontuários foram revisados. A idade média dos pacientes foi de 45.98 ± 17.57 (8 a 90) anos, a maioria mulheres, 113 (70,20%). Apenas 57 (35,60%) eram pacientes acompanhados no hospital previamente. A principal razão pela busca pela teleconsulta foi o erro refracional, 73 (45.43%), seguido de olho seco, 16 (9.93%), pterígio, 13 (8.07%). Outros motivos foram o acompanhamento de doenças prévias como glaucoma, retinopatias, miopia, estrabismo e ceratocone. Quanto a pesquisa de satisfação, 151(93,87%) pacientes responderam a pesquisa on-line. A maioria deles mostrou-se satisfeito com a teleconsulta (94.03%) e fariam uma nova teleconsulta (90.06%). Conclusão: A teleconsulta pode auxiliar a saúde pública em oftalmologia podendo ser utilizada em hospitais universitários. Embora o erro refracional tenha sido o motivo mais frequente nas consultas, os pacientes mostraram-se satisfeitos com essa modalidade de atendimento que serve como um serviço de orientação. Objetivo oftalmológico COVID19. COVID19 COVID 19. 19 COVID-19 Métodos oftalmológica 202 2021 demográficos diagnósticas disso Resultados 4598 45 98 45.9 1757 17 17.5 8 ( 90 anos mulheres 11 70,20%. 7020 70,20% . 70 20 (70,20%) 5 35,60% 3560 35 60 (35,60% previamente 7 45.43%, 4543 45.43% , 43 (45.43%) seco 1 9.93%, 993 9.93% 9 93 (9.93%) pterígio 8.07%. 807 8.07% 07 (8.07%) glaucoma retinopatias miopia ceratocone 15193,87% 1519387 151 93,87% 87 151(93,87% online. online on line. line on-line mostrouse mostrou se 94.03% 9403 94 03 (94.03% 90.06%. 9006 90.06% 06 (90.06%) Conclusão universitários consultas mostraramse mostraram orientação COVID1 COVID-1 459 4 45. 175 17. 702 70,20 2 (70,20% 35,60 356 3 6 (35,60 454 45.43 (45.43% 99 9.93 (9.93% 80 8.07 0 (8.07% 15193 15193,87 151938 15 9387 93,87 151(93,87 94.03 940 (94.03 900 90.06 (90.06% COVID- 70,2 (70,20 35,6 (35,6 45.4 (45.43 9.9 (9.93 8.0 (8.07 1519 15193,8 938 93,8 151(93,8 94.0 (94.0 90.0 (90.06 70, (70,2 35, (35, (45.4 9. (9.9 8. (8.0 15193, 93, 151(93, 94. (94. 90. (90.0 (70, (35 (45. (9. (8. 151(93 (94 (90. (70 (3 (45 (9 151(9 (90 (7 (4 151(
ABSTRACT Purpose: To analyze teleconsultation at a public ophthalmic teaching hospital during the COVID-19 pandemic in Brazil. Methods: Medical records of patients who requested ophthalmological teleconsultation between June 2020 and March 2021 were reviewed. The main outcomes included demographic data, eye disease symptoms, hypothesized diagnosis, and management. Moreover, the results of a satisfaction survey administered after the consultation were analyzed. Results: Medical records of a total of 161 patients were reviewed. The mean age was 45.98 ± 17.57 (8-90) years, and most were women (113, 70.20%). Only 57 (35.60%) of the patients had made previous follow-up visits to the hospital. The most frequent reason for consultation was the need for a new eyeglass prescription (73, 45.34%), followed by dry eye symptoms (16, 9.93%) and pterygium (13, 8.07%). Other reasons were the monitoring of previously diagnosed eye diseases, such as glaucoma, retinopathies, strabismus, and keratoconus. Regarding the satisfaction survey, 151 (93.78%) patients answered the online questionnaire. Most reported that they were satisfied with the teleconsultation (94.03%) and would participate in a future teleconsultation (90.06%). Conclusion: Teleconsultation could be widely used to assist patients in public ophthalmology healthcare and teaching hospitals. Even though new eyeglass prescriptions are a frequent reason for ophthalmological appointments, patients tend to be satisfied with teleconsultation, as it also provides guidance. Purpose COVID19 COVID 19 COVID-1 Brazil Methods 202 reviewed data diagnosis management Moreover analyzed Results 16 4598 45 98 45.9 1757 17 17.5 890 8 90 (8-90 years 113, 113 (113 70.20%. 7020 70.20% . 70 20 70.20%) 5 35.60% 3560 35 60 (35.60% followup follow up 73, 73 (73 45.34%, 4534 45.34% , 34 45.34%) 16, (16 9.93% 993 9 93 13, 13 (13 8.07%. 807 8.07% 07 8.07%) diseases glaucoma retinopathies strabismus keratoconus 15 93.78% 9378 78 (93.78% questionnaire 94.03% 9403 94 03 (94.03% 90.06%. 9006 90.06% 06 (90.06%) Conclusion hospitals appointments guidance COVID1 1 COVID- 459 4 45. 175 17. 89 (8-9 11 (11 702 70.20 7 2 35.60 356 3 6 (35.60 (7 453 45.34 (1 9.93 99 80 8.07 0 93.78 937 (93.78 94.03 940 (94.03 900 90.06 (90.06% (8- 70.2 35.6 (35.6 ( 45.3 9.9 8.0 93.7 (93.7 94.0 (94.0 90.0 (90.06 (8 70. 35. (35. 9. 8. 93. (93. 94. (94. 90. (90.0 (35 (93 (94 (90. (3 (9 (90