Abstract Paper aims To shed light on the state of the art of the academic production in Ergonomics. Originality There is no study on the Brazilian academic production in Ergonomics for the last 30 years. Research method Based on the Capes database, the abstracts of 1471 theses/dissertations from 2007 to 2017 were classified by approach and focus. Main findings 58.9% of the studies are diagnoses and only 1.4% presents complete projects for work optimization, what might indicate a difficulty of implementing ergonomic interventions in Brazilian companies. 52% of the publications are from national meeting proceedings and only 5.4% from international journals. Implications for theory and practice The lack of clear objectives, main results and applications in the abstracts reduces the potential interest in the studies. This, and the low number of intellectual production (less than one publication/study) impact the dissemination of knowledge.

Resumo Este trabalho apresenta um procedimento para auxiliar as empresas na avaliação da sustentabilidade socioambiental, aspecto que tem se mostrado essencial para a competitividade das mesmas. O procedimento desenvolvido emprega suporte analítico e gráfico para avaliação das dimensões ambiental e social das empresas, considerando tanto o desempenho interno quanto o externo. O desenvolvimento do procedimento contemplou cinco etapas: identificação dos itens de avaliação; organização dos itens em dimensões a serem analisadas; aplicação de questionário; totalização e visualização gráfica dos resultados. O questionário foi aplicado em 12 empresas. Para a visualização gráfica dos resultados, foi utilizado um gráfico radar, no qual os eixos representam as dimensões social, ambiental, interna e externa. As empresas pesquisadas revelaram melhor desempenho socioambiental externo, provavelmente em virtude da preocupação com a sua imagem. Além disso, verificou-se que empresas exportadoras possuem melhor desempenho socioambiental, fato que pode ser oriundo da maior concorrência e exigência do mercado externo.

Abstract This paper presents a procedure to assist companies conducting socioenvironmental sustainability evaluations, an aspect that has become essential for competitiveness. The proposed procedure applies analytical and graphical tools to evaluate companies’ social and environmental dimensions, considering internal and external performance. The development of the proposed procedure comprised five steps: identification of evaluation items, organization of items in dimensions to be analyzed, application of questionnaire, summation, and graphical visualization of results. The questionnaire was applied to 12 companies. A radar graphic was employed for results visualization, where vertical axes represent social and environmental dimensions while horizontal axes represent internal and external dimensions. Surveyed companies revealed higher social and environmental performance in the external dimension, probably due to concern with their market image. It was also observed that exporting companies presented superior social and environmental performance, fact that might be attributed to the more rigorous demand of external market.

Este artigo mostra o método adotado e os resultados obtidos em estudo realizado com operadores de uma distribuidora de derivados de petróleo da região Sul do Brasil. O objetivo era avaliar a carga de trabalho e os fatores que interferem nessa carga, do ponto de vista dos operadores. A metodologia aplicada incluiu entrevistas e dois questionários, um adaptado do NASA-TLX e um para levantamento dos fatores que interferem na carga de trabalho. Os resultados indicaram que a maioria dos operadores percebe que a carga de trabalho é alta. Entre os componentes da carga de trabalho, o desempenho é a que tem peso maior, enquanto os problemas relacionados a equipamentos e sistemas informatizados são os que mais influenciam nessa carga. Tendo em vista os resultados obtidos, é necessário aperfeiçoar os subsistemas, técnico e organizacional, da empresa para gerar melhorias na performance, saúde e satisfação dos operadores.

The aim of this study was to evaluate workloads as perceived by the operators of an oil distribution company in Southern Brazil. Workload levels were measured by a questionnaire adapted from the NASA-TLX, and the factors that impact on the workload were identified by interviews and questionnaire. The results showed that the workload level is high, mainly due to technical constraints (such as equipment and computational problems). Performance is the component which most influences workload. According to the results, it is necessary to improve the technical and organizational subsystems of the oil distribution company in order to improve human performance as well as the health and safety of the operators.