RESUMO O estudo objetivou explorar fatores que influenciam a adoção das métricas de valor de tecnologia da informação em organizações brasileiras, utilizando amostra não probabilística de 28 empresas de médio e grande porte, tendo como base os pressupostos da Teoria Neo-Institucional (isomorfismo) e os impactos decorrentes da transformação digital. Foi utilizado questionário com 16 questões fechadas e uma aberta, construído a partir de pesquisas realizadas por empresas de consultoria de grande porte e institutos internacionais de pesquisas, além dos próprios fundamentos da Teoria Neo-Institucional. Os dados e os resultados alcançados permitiram-nos chegar aos seguintes achados: (i) prevalência do isomorfismo mimético; (ii) a legitimação da Tecnologia da Informação como motivador para comunicação do valor gerado; (iii) importância atribuídas às métricas de operação e suporte; (iv) a troca de experiência entre pares se sobrepõe a busca de fontes acadêmicas ou de pesquisas científicas, caracterizando isomorfismo normativo; e (v) negação dos impactos da transformação digital na forma de mensurar valor de tecnologia da informação. brasileiras 2 NeoInstitucional Neo Institucional (isomorfismo 1 aberta NeoInstitucional. Institucional. permitiramnos permitiram nos achados i (i mimético ii (ii gerado iii (iii suporte iv (iv científicas normativo v (v

ABSTRACT The study aimed to explore factors that influence the adoption of information technology value metrics in Brazilian organizations, using a non-probabilistic sample of 28 medium and large companies, based on the assumptions of the Neo-Institutional Theory (isomorphism) and the impacts resulting from digital transformation. We used sixteen closed questions plus one open question survey, created from research conducted by large consulting companies and international research institutes, in addition to the very foundations of Neo-Institutional Theory. The data and results achieved allowed us to reach the following findings: (i) prevalence of mimetic isomorphism; (ii) the legitimization of Information Technology as a motivator for communicating the value generated; (iii) the importance attributed to operation and support metrics; (iv) the exchange of experience between peers overlaps with the search for academic sources or scientific research, characterizing normative isomorphism; and (v) the denial of the impacts of digital transformation on the way of measuring the value of information technology. organizations nonprobabilistic non probabilistic 2 NeoInstitutional Neo Institutional isomorphism (isomorphism survey institutes findings i (i ii (ii generated iii (iii iv (iv v (v

ABSTRACT Over the past years, the ubiquity and versatility of cloud-based payment systems (CBPS) have become an evolutionary path in the payment process. However, despite is undeniable the various advantages of using the CPBS, compared to other countries the adoption rates are still very low in Australia. This suggests that people might not know the benefits of using them or they might not be satisfied with the current payment systems. In this context, the purpose of this research was to examine the impact of security and service quality on the factors (perceived usefulness, perceived ease of use, trust and price value) that have influence on users’ satisfaction in cloud-based payment systems in Australia. Qualtrics was used to gather the data of 411 respondents to an online questionnaire survey. After that, the PLS-SEM (Partial Least Square Structural Equation Modeling) analysis took place. The findings suggest that security, service quality, trust, perceived usefulness, and price value have impact on user satisfaction and this, in turn, affects CBPS adoption. Perceived ease of use has no influence on user satisfaction, and therefore, it has no impact on CBPS adoption. Besides, it was found that, overall, demographics have no impact on user satisfaction in CBPS. years cloudbased cloud based (CBPS process However CPBS Australia context usefulness users 41 survey PLSSEM PLS SEM Partial Modeling place turn therefore Besides overall 4

ABSTRACT This paper aims to propose a measurement scale for assessing the adaptive competencies of professionals who work in software teams in Brazil. The scale was developed based on adaptability theory ( Pulakos et al., 2000; Baard, Rench, & Kozlowsky, 2014) to address the characteristics of dynamicity, complexity and unpredictability of the context. The construction followed a rigorous process guided by the measurement theory ( Rossiter, 2010; Costa, 2011; Devellis, 2016), encompassing qualitative and quantitative stages, including interviews with 14 professionals, face and content validation by 21 experts, a cleaning sample with 233 students, and a second sample with 454 professionals who work in organizations in the technology industry from Brazil to validate the scale. Through exploratory and confirmatory factor analysis, a reliable and validated scale was obtained, consisting of 29 items linked to seven dimensions: Problem-solving, Emotional control, Self-learning, Seeking help, Resilience, Leadership for coordination and Leadership for cooperation. The proposed scale can contribute to enhancing the understanding of professional performance in software teams.

RESUMO Este artigo propõe uma escala de mensuração para a avaliação das competências adaptativas de profissionais que atuam em equipes de software no Brasil. A escala foi concebida à luz da teoria da adaptabilidade ( Pulakos et al., 2000 and ( Baard, Rench, & Kozlowsky, 2014) para atender as características de dinamicidade, complexidade e imprevisibilidade do contexto. A construção seguiu um processo rigoroso balizado pela teoria da mensuração ( Rossiter, 2010; Costa, 2011; Devellis, 2016), contemplando etapas qualitativas e quantitativas, o que incluiu entrevistas com 14 profissionais, validação de face e conteúdo por 21 especialistas, amostragem de limpeza com 233 estudantes, e uma segunda amostragem com 454 profissionais que atuam em organizações da área de tecnologia no Brasil para validação da escala. A partir de análise fatorial exploratória e confirmatória, obteve-se uma escala confiável e validada com 29 itens vinculados a sete dimensões: Resolução de problemas, Controle emocional, Autoaprendizagem, Busca por ajuda, Resiliência, Liderança para coordenação e Liderança para cooperação. A escala proposta pode contribuir para ampliar a compreensão sobre a atuação profissional em equipes de software.

ABSTRACT In 2016, fundamental principles and behavioral guidelines were introduced1 to support the implementation of agile governance. This paper explores the evolution of Agile Governance and how these principles can enhance its implementation. We critically review the Agile Governance Manifesto and compare it with perceptions and factual information by examining our research and practice for fifteen years. The study provides a grounded understanding of the topic and presents an agenda with 12 emerging research and practice topics in agile governance. A framework is also proposed to organize these topics into two central lines, guiding future research and practice.

ABSTRACT Arboviruses have become a constant concern for public health. The management of this large volume of data generated by the health system is necessary to better understand the dynamics of arboviruses, support public policies in the management of these diseases. Thus, data visualization becomes a promising resource that allows disseminating such information and thus increasing its visibility and use. We developed a dashboard for systematization and visualization of surveillance data on urban arboviruses transmitted by Aedes (Dengue; Zika and Chikungunya) in the state of Minas Gerais, Brazil, in order to favor its wide availability, accessibility and relevance for data-driven decision-making in health. The developed dashboard has four management panels, each of the studied arboviruses, displayed separately, and the fourth general panel represents the three unified arboviruses. The dashboard became functional and capable of being applied by public health management, presenting useful and valuable information, in a visual and uncomplicated way, to data-driven decision makers.

RESUMO As arboviroses têm se tornado uma preocupação constante para a saúde pública. O gerenciamento do grande volume de dados gerados pelo sistema de saúde faz-se necessário para compreender melhor a dinâmica das arboviroses e apoiar políticas públicas no enfrentamento dessas doenças. Assim, a visualização de dados torna-se um recurso promissor que permite disseminar tais informações e aumentar assim a sua visibilidade e utilização. Desenvolvemos um dashboard para sistematização e visualização de dados de vigilância das arboviroses urbanas transmitidas pelo Aedes (Dengue; Zika e Chikungunya) em Minas Gerais, Brasil, de modo a favorecer sua ampla disponibilidade, acessibilidade e relevância para a tomada de decisão em saúde orientada por dados. O dashboard desenvolvido conta com quatro painéis gerenciais sendo cada uma das arboviroses estudadas, exibidas em separado, e o quarto painel geral representa as três arboviroses unificadas. O dashboard ficou funcional e capaz de ser aplicado na gestão, apresentando informação útil e valiosa, de maneira visual e descomplicada, aos tomadores de decisão na área da saúde pública orientada por dados.

ABSTRACT The increasing use of e-commerce, stimulated by the period of social isolation given the pandemic of COVID-19, requires accompanying measures, among them, the evaluation of the success of the Information System (IS). A stream of research has been dedicated for over 30 years to evolving / adapting IS evaluation models. This investigation empirically tests the theoretical model of DeLone & McLean (2004); in two distinct periods, before (model 1) and during (model 2) the COVID-19 pandemic. A survey was conducted with 329 consumers of business to consumer e-commerce in Brazil. This research is quantitative and used structural equation modeling to analyze the data. The results showed that, before the pandemic, e-commerce users did not perceive value in the quality of the system's information while, during the pandemic, perceived this aspect as important. That is, they also started to recognize more value in the quality of the system during the pandemic. This was the result of the increased use of the e-commerce system during the period of social detachment. This quantitative study has some limitations. First, the survey was conducted twice, before and during the Covid-19 pandemic specific on the Brazilian e-commerce consumption context. Second, the sample size is limited. The study contributes academically by applying the model quantitatively in a Western context. Furthermore, it has strategic potential, as positive experiences in the IS lead the consumer to reuse it, generating revenue.

ABSTRACT The Covid-19 pandemic provoked a reevaluation of teacher-student dynamics, prompting the adoption of innovative approaches to ensure student engagement, participation, academic performance, and retention. To effectively address the emerging challenges in this context, mixed methods research was conducted, anchored by the Design Science Research approach, where artifacts were developed, evaluated, and systematized in a collaborative serious game, MASTER-PM. The findings demonstrated the game’s positive impact on teamwork learning outcomes, and valuable student feedback facilitated iterative enhancements to the game and its support artifacts. This paper describes the MASTER-PM application in an undergraduate administration course at a Brazilian university and evaluates its viability and usefulness in project management education.

ABSTRACT Corporate architecture (AC) is a tool adopted worldwide by high-performance governments in public governance that enables integrated information management. This article investigates the development of the Corporate Architecture Framework for Interoperability in Support of Governance (FACIN) of the Federal Government of Brazil, analyzing the factors that justify its adoption and the expected benefits of this implementation. Content analysis and triangulation were performed on documents that supported the elaboration of FACIN and the artifacts produced. It was found that, despite CA provides a more rational and efficient management and promotes the governance, the introduction of the model in Brazil still needs to overcome managerial and political barriers.

RESUMO Arquitetura corporativa (AC) é uma ferramenta mundialmente adotada por governos de alto desempenho em governança pública que viabiliza uma gestão da informação integrada. Este artigo investiga o desenvolvimento do Framework de Arquitetura Corporativa para Interoperabilidade no Apoio à Governança (FACIN) do Governo Federal do Brasil, analisando os fatores que justificam sua adoção e os benefícios esperados desta implantação. Foi realizada análise de conteúdo e triangulação acerca de documentos que subsidiaram a elaboração do FACIN e dos artefatos produzidos. Verificou-se que, apesar da AC oportunizar uma gestão mais racional e eficiente e promover governança, a introdução do modelo no Brasil ainda precisa superar barreiras gerenciais e políticas.

ABSTRACT This paper will explore the novel thinking for blockchain technology financial sharing services in China. It will explain the formation of a shared service center and the key success factors. Then will discuss the financial decision-making for payment business process in financial sharing services, the financial sharing dangers, and solutions as well as the notions to solve the hidden danger of financial sharing, and try to carry out model design and performance evaluation. In this chapter, the blockchain thinking mode of the financial sharing service concept involves consensus thinking, the coexistence of distribution, and concentration with code as a priority. The blockchain method for financial sharing services is to identify participants on the blockchain and establish a consensus mechanism, use code to effectively control the business transactions, and zone storage mode to realize the effective connection between business transactions and financial sharing and financial sharing service based on alliance chain network. The benefits are useful for financial services as well as education and training.