ABSTRACT Purpose: This study aimed to examine the prevalence of myopic eyes over 11 years (2008-2018) in a private clinic and a public assistance service. Methods: We retrospectively evaluated 6332 individuals (12,664 eyes) between 5 and 25 years old, seen at a private clinic-CEMO (2,663 individuals) and a public service-HOIP (3,669 individuals) from 2008 to 2018. We evaluated the prevalence of myopic eyes (EE ≤-0.50) and high myopic eyes (EE ≤-6.00). Results: Sex and services did not show statistical differences. The variation in the prevalence of myopic and high myopic eyes showed a random pattern during the study period (this prevalence could not be increased). Prevalences ranged from 20.7% (in 2017) to 32.4% (in 2015) for myopic eyes and from 1.6% (in 2009 and 2016) to 3.3% (in 2015) for eyes with high myopia. The prevalence of myopia showed a statistically significant increase based on the age group. Conclusion: The prevalence of myopic eyes did not increase in our study. The mean prevalence of myopic eyes was similar in the private clinic and public service. Purpose 1 20082018 2018 (2008-2018 service Methods 633 12,664 12664 12 664 (12,66 2 old clinicCEMO CEMO 2,663 2663 663 (2,66 serviceHOIP HOIP 3,669 3669 3 669 (3,66 200 EE ≤0.50 050 ≤ 0.50 0 50 ≤-0.50 ≤6.00. 600 6.00 . 6 00 ≤-6.00) Results differences this increased. increased increased) 207 20 7 20.7 2017 324 32 4 32.4 2015 16 1.6 2016 33 3.3 group Conclusion 2008201 201 (2008-201 63 12,66 1266 66 (12,6 2,66 266 (2,6 3,66 366 (3,6 ≤0.5 05 0.5 ≤-0.5 ≤6.00 60 6.0 ≤-6.00 20. 32. 1. 3. 200820 (2008-20 12,6 126 (12, 2,6 26 (2, 3,6 36 (3, ≤0. 0. ≤-0. ≤6.0 6. ≤-6.0 20082 (2008-2 12, (12 2, (2 3, (3 ≤0 ≤-0 ≤6. ≤-6. (2008- (1 ( ≤- ≤6 ≤-6 (2008 (200 (20

Resumen: Con la crisis del petróleo de principios de la década del 70, vimos el inicio del fin de los "años dorados" del modelo burocrático, en la década siguiente el modelo ya estaba ampliamente desacreditado hasta el punto del modelo de reemplazo, Nueva Gestión Pública. (NGP), siendo visto como superior. Sin embargo, los académicos señalan que la NGP no es más que "creencias precientíficas" y Denhardt y Denhardt (2000) proponen el nuevo servicio público que, entre otros aspectos, tiene como objetivo superar el individualismo y el economicismo subyacentes a la NGP. Sin embargo, los supuestos del Nuevo Servicio Público se acercan a los que ha defendido Ubuntu. Por tanto, la pregunta es: qué es Ubuntu, cuáles son los presupuestos del nuevo servicio público y cuáles son sus puntos de convergencia. Basado en una metodología que combina una visión subjetivista y una epistemología del poscolonialismo, este estudio de caso de investigación cualitativa se basó técnicamente en la revisión de la literatura y el análisis del discurso. Se concluyó que las propuestas del nuevo servicio público convergen con los cimientos de Ubuntu y que, a pesar de ser epistemologías construidas en distintos lados de las fronteras, pueden dialogar y complementarse. Resumen 70 años dorados burocrático reemplazo Pública NGP, , (NGP) superior embargo creencias precientíficas 2000 (2000 aspectos tanto convergencia poscolonialismo discurso fronteras complementarse 7 (NGP 200 (200 20 (20 2 (2 (

Abstract: With the oil crisis at the beginning of the 70s, we saw the beginning of the end of the "golden years" of the bureaucratic model, in the following decade the model was already largely discredited, therefore, material and intellectual conditions led us to believe in and defend the superiority of the substitute model, New Public Management (NPM). However, scholars point out that NPM is nothing more than "pre-scientific beliefs" and Denhardt and Denhardt (2000) proposed the New Public Service (NPS) model which, among other aspects, aims to overcome the individualism and economism underlying NPM. However, the assumptions that shape the New Public Service propose the rescue of values that have been defended by Ubuntu for decades. The question is: what is Ubuntu, what are the assumptions of the new public service and what are its points of convergence. In ontological terms, this study adopts a subjectivist view and, epistemologically, it is anchored in post-colonialism. This is a case study associated with qualitative research that was technically based on literature review and discourse analysis. It was concluded that the proposals for the new public service converge with the foundations of Ubuntu and that, despite being epistemologies built on different sides of the borders, they can dialogue and complement each other. Abstract 70s s golden years discredited therefore . (NPM) However prescientific pre scientific beliefs 2000 (2000 NPS (NPS which aspects decades convergence terms epistemologically postcolonialism. postcolonialism post colonialism. colonialism post-colonialism analysis borders (NPM 200 (200 20 (20 2 (2 (

Resumo: Com a crise do petróleo no início da década de 1970, assistiu-se ao princípio do fim dos "anos dourados" do modelo burocrático. Na década seguinte, o modelo já estava amplamente desacreditado; por conseguinte, condições materiais e intelectuais levaram a crer e defender a superioridade do modelo substituto, a Nova Gestão Pública (NGP). No entanto, estudiosos apontam que a NGP não passa de "crenças pré-científicas", e Denhardt e Denhardt (2000) propuseram o modelo do Novo Serviço Público (NSP) que, dentre outros aspetos, visa superar o individualismo e o economicismo subjacente à NGP. No entanto, os pressupostos que fundamentam o NSP propõem o resgate de valores que há décadas são defendidos pelo Ubuntu. Questiona-se: o que é Ubuntu, quais são os pressuposto do Novo Serviço Público e quais são os seus pontos de convergência. Em termos ontológicos, este estudo adopta uma visão subjetivista e, epistemologicamente, ancora-se no pós-colonialismo. Este é um estudo de caso associado à pesquisa qualitativa que tecnicamente alicerçou-se na revisão da literatura e análise de discurso. Concluiu-se que as propostas do Novo Serviço Público convergem com os fundamentos do Ubuntu e que, a despeito de serem epistemologias construídas em lados diferentes das fronteiras, podem dialogar e se complementar. Resumo 1970 assistiuse assistiu anos dourados burocrático seguinte desacreditado conseguinte substituto . (NGP) entanto crenças précientíficas, précientíficas pré científicas , pré-científicas" 2000 (2000 (NSP aspetos Questionase Questiona Questiona-se convergência ontológicos epistemologicamente ancorase ancora póscolonialismo. póscolonialismo pós colonialismo. colonialismo pós-colonialismo alicerçouse alicerçou discurso Concluiuse Concluiu fronteiras complementar 197 (NGP pré-científicas 200 (200 19 20 (20 1 2 (2 (

Resumen Este trabajo cualitativo analiza las narrativas de cinco mujeres latinas radicadas en el estado de Oregón (Estados Unidos) en relación con sus interacciones sociales en el sector servicios y los espacios públicos de las comunidades en las que viven. El objetivo es conocer sus experiencias y observar si existe una conciencia crítica sociolingüística que reafirme una agencia en el país de destino. Usando como marco teórico el análisis crítico del discurso y la raciolingüística, se obtuvieron tres ejes temáticos comunes: la ausencia del español en los lugares públicos, la mirada blanca en los intercambios lingüísticos, y el multilingüismo en la vida pública. Estas narrativas muestran cómo la conciencia crítica desencadena la resiliencia y la agencia que les ha permitido enfrentarse a dificultades racistas y discriminaciones lingüísticas en Estados Unidos.

Abstract This qualitative study analyzes the narratives of five Latina women living in the state of Oregon (United States) in relation to their social interactions in the service sector and public spaces of the communities in which they live. The objective is to learn about their experiences and observe if there is a critical sociolinguistic awareness that reaffirms an agency in the destination country. Drawing on a theoretical framework of critical discourse analysis and raciolinguistics, three common thematic axes were obtained: the absence of Spanish in public places, the white gaze in linguistic exchanges, and multilingualism in public life. These narratives show how critical awareness triggers the resilience and agency that has allowed these women to challenge racist and linguistic discriminations in the United States.

RESUMEN Paraguay ha aumentado la inversión en educación en la última década por medio del Fondo Nacional de Inversión Pública y Desarrollo (FONACIDE) cuya finalidad consiste en abordar las carencias que afectan a la educación paraguaya. Entonces, considerando la creciente preocupación por la gestión de los recursos públicos dada la escasa infraestructura y el deficiente servicio del almuerzo escolar, en este trabajo se pretende analizar la eficiencia de la gestión de los gastos públicos en educación del FONACIDE de los departamentos de Paraguay durante el período 2015 a 2017, a través de la aplicación de la técnica Data Envelopment Analysis (DEA) con análisis de ventana y retornos variables de escala con orientación producto. La técnica DEA con análisis de ventana consiste en medir el nivel de eficiencia de varias Decision Making Units (DMUs) en diferentes períodos de tiempo basado en el principio de promedios móviles. Los resultados muestran que la ineficiencia técnica pura media nacional es del 11,04%, por tanto, los departamentos en general podrían mejorar sus indicadores educativos utilizando los mismos niveles de financiamiento. Además, el mayor acceso a recursos no está vinculado a mejores rendimientos educativos. Por tanto, para potenciar el rendimiento educativo es necesario establecer otros criterios de redistribución presupuestaria del FONACIDE, considerando la necesidad de infraestructura y número de alumnos matriculados por departamento.

ABSTRACT Paraguay has increased investment in education over the past decade through the National Fund for Public Investment and Development (FONACIDE), whose goal is to address the deficiencies affecting Paraguayan education. Considering the growing concern over the management of public resources given the inadequate infrastructure and poor school lunch service, this paper aims to analyze the efficiency of public spending management in education by FONACIDE in the departments of Paraguay during the period 2015 to 2017. This is achieved through the application of the Data Envelopment Analysis (DEA) technique with window analysis and variable returns to scale with product orientation. The DEA technique with window analysis measures the efficiency level of several Decision-Making Units (DMUs) over different periods based on the moving averages principle. The results show that the average national pure technical inefficiency is 11.04%, meaning that the departments, in general, could improve their educational indicators using the same funding levels. Additionally, greater access to resources is not linked to better educational outcomes. Therefore, to enhance educational performance, it is necessary to establish other budget redistribution criteria for FONACIDE, considering the need for infrastructure and the number of enrolled students per department

Resumen El acceso equitativo y permanente a servicios públicos no siempre es una prioridad para la gestión local, en especial en territorios y poblaciones históricamente rezagadas. Esta contribución sostiene que en Copoya, localidad mayoritariamente ejidal de la Zona Metropolitana de Tuxtla Gutiérrez, el servicio estatal y comunitario por el suministro de agua potable no es eficiente. El problema se agudizó con el crecimiento urbano y la demanda por la tierra durante el siglo XX. A partir de entrevistas, recorridos de campo y notas de prensa, se destaca que la escasez del líquido lleva a sus residentes a buscar alternativas como la compra de pipas, pozos de traspatio y sistemas de agua no tratada que no resuelven el tema de fondo y que profundizan la pobreza y la desigualdad socioterritorial. Se concluye que la inexistencia de proyectos de inversión no permite una salida para el abastecimiento en el corto y mediano plazo.

Abstract Equitable and permanent access to public services is not always a priority for local management, especially in those territories and historically neglected populations. This contribution argues that in Copoya, a mostly ejido locality in the Metropolitan Zone of Tuxtla Gutiérrez, state and community service for drinking water supply is inefficient. The situation has worsened with urban growth and demand for land throughout the twentieth century. Interviews, field visits and press releases show that residents, due to the lack of water, look for alternatives such as purchasing pipes, backyard wells and untreated water systems. These alternatives do not solve the underlying issue and deepen their poverty and socio-territorial inequality. The article concludes that poor investment in projects does not allow a solution for the supply in the short and medium term.

RESUMEN El objetivo de este artículo es plantear una política pública destinada a garantizar un uso adecuado de las medidas cautelares, las unidades de servicios previos al juicio. Estas estructuras administrativas, por un lado, potencian la aplicación de las salidas alternativas a la prisión preventiva, así como, por otro, se ocupan de que su aplicación no sea sinónimo de impunidad e inseguridad. Esta estrategia enfrenta dos problemas centrales de la justicia tradicional, la ausencia de un diagnóstico adecuado para escoger la opción cautelar más adecuada, datos del arraigo social, y el seguimiento al régimen impuesto. La ventaja práctica es que esta propuesta se fundamenta en una metodología probada en el contexto internacional, en el Ecuador y recomendada como una buena práctica por la Comisión Interamericana de Derechos Humanos. De hecho, en Latinoamérica las distintas experiencias cuyos resultados fueron medidos revelan que la aplicación de esta estrategia en diversos momentos alcanzó una efectividad sin precedentes para potenciar medidas sustitutivas y para conseguir la presentación de las personas al juicio. Inclusive, en un momento en el que la prensa y la ciudadanía ejercen presiones para aumentar el encarcelamiento provisional son una respuesta válida, pues el informe emitido transparenta las causas de la resolución judicial adoptada.

ABSTRACT The aim of this article is to propose a public policy intended to ensure an appropriate use of precautionary measures, pre-trial service units. These administrative structures, on the one hand, enhance the application of alternative exits from pretrial detention and, on the other, ensure that their implementation is not synonymous with impunity and insecurity. Specifically, this strategy addresses two central problems of traditional justice: the absence of an adequate diagnosis to choose the most suitable preventive option and the monitoring of the imposed regimen. It specifically focuses on providing verified information about social ties. The practical advantage is that this proposal is based on a methodology proven in the international context, in Ecuador, and recommended as a best practice by the Inter-American Commission on Human Rights. In fact, in Latin America, various experiences, whose results were measured, reveal that the application of this strategy at different times achieved an unprecedented effectiveness in enhancing substitute measures and ensuring the appearance of individuals at trial. Even at a time when the press and the public exert pressure to increase provisional incarceration, they are a valid response, as the issued report transparently elucidates the reasons behind the adopted judicial resolution.

Abstract: This study addresses the application of the Cross-Industry Standard Process for Data Mining (CRISP-DM) methodology in the analysis of dissolved gases in oil of power transformers, being this a critical component in electrical systems. The adoption of this six-phase structured method allowed a comprehensive evaluation of the condition of the transformer units of the Ecuadorian electrical system based on the analysis of investment and expansion data of the sector, as well as the study of 1 099 DGA (Dissolved Gas Analysis) profiles obtained from a population of 153 transformers located in the different regions of continental Ecuador. The findings described in this work have the potential to significantly improve investment and maintenance strategies and policies. In addition, the adoption of automation techniques in the DGA classification process is proposed, using supervised learning models to enhance the reliability and efficiency of the public energy service. The results suggest that this approach not only improves the diagnosis within the maintenance activities, but also provides a solid basis to draw a roadmap towards a predictive asset management, resulting in a substantial improvement of the reliability of the national power system.

Resumen: Este estudio aborda la aplicación de la metodología Cross-Industry Standard Process for Data Mining (CRISP-DM) en el análisis de los gases disueltos en aceite de transformadores de potencia, siendo este un componente crítico en los sistemas eléctricos. La adopción de este método estructurado de seis fases permitió evaluar de forma integral la condición de las unidades de transformación del sistema eléctrico ecuatoriano a partir del análisis de datos de inversión y expansión del sector, así como del estudio de 1 099 perfiles DGA (Dissolved Gas Analysis) obtenidos de una población de 153 transformadores ubicados en las distintas regiones de Ecuador continental. Los hallazgos descritos en este trabajo tienen el potencial de mejorar significativamente las estrategias y políticas de inversión y mantenimiento. Además, se propone la adopción de técnicas de automatización en el proceso de clasificación DGA, utilizando modelos de aprendizaje supervisado para potenciar la confiabilidad y eficiencia del servicio público de energía. Los resultados sugieren que este enfoque no solo mejora el diagnóstico dentro de las actividades de mantenimiento, sino que también proporciona una base sólida para trazar una hoja de ruta hacia una gestión predictiva de los activos, lo que se traduce en una mejora sustancial de la confiabilidad del sistema eléctrico nacional.

Abstract Since 2010, there has been an approximate annual increase of 1% in CO2 emissions due to buildings. The reduction of energy consumption and consequently the mitigation of Greenhouse Gases are global goals due to the global issue of climate change. A key step in achieving these goals is to improve the energy performance of buildings, thereby reducing energy consumption and emissions generated by the built environment. In this regard, the present research focuses on identifying and estimating strategies to reduce energy consumption in buildings known as Community Police Units (UPCs) located in the city of Guayaquil, which corresponds to a very hot and humid climate zone. The study consists of statistical analysis of the historical energy performance of 43 buildings sharing the same architectural design. Additionally, the selection of a representative building was made for energy use monitoring and energy simulation. The results revealed a potential saving of 16 000 kWh per year by reducing the control temperature of the air conditioning system by 1°C and adjusting the on/off schedule. This is equivalent to 1 150 USD and 5 metric tons of CO2 emissions.

Resumen: Desde el 2010 existe un incremento aproximado del 1% anual respecto a las emisiones de CO2 a causa de los edificios. La disminución del consumo energético y consecuentemente la mitigación de los Gases de Efecto Invernadero son metas a nivel mundial debido a la problemática global del cambio climático. Un paso clave para alcanzar estas metas es mejorar el desempeño energético de las edificaciones y de esta manera reducir la energía consumida y las emisiones generadas por el parque edificado. En este sentido, la presente investigación se centra en identificación y estimación de estrategias para reducir el consumo de energía de los edificios llamados Unidades de Policía Comunitaria (UPC) localizadas en la ciudad de Guayaquil, y que corresponde a una zona climática húmeda muy calurosa. El estudio está compuesto por el análisis estadístico del rendimiento energético histórico de 43 edificios, que comparten el mismo diseño arquitectónico. Además, se realizó la selección de un edificio representativo para el monitoreo del uso de energía y simulación energética. Los resultados evidenciaron un potencial de ahorro de 16 000 kWh al año, al disminuir 1°C la temperatura de control del sistema de climatización y modificando el horario de encendido y apagado. Esto es equivalente a 1 150 USD y 5 toneladas equivalentes de CO2.

Abstract: The integration of electric mobility is real nowadays. Government policies increasingly focus on encouraging the use of electric vehicles (EVs); particularly, replacing conventional public mobility with electric buses. An adequate energy management of electric bus systems must optimize resource usage, and extend the lifespan of transport units and charging stations, while providing quality service to users. The performance of the EV transport system depends on various deterministic and stochastic variables that need to be accurately simulated to analyze its behavior as closely as possible to real conditions. In this study, a model for the energy analysis of EVs has been implemented, by using the software SUMO (Simulation of Urban Mobility) and applying it to public transport routes in Quito, Ecuador. Through the executed simulations, energy consumption has been estimated and, a sensitivity analysis of the energy consumption of electric bus units to the variations in relevant parameters in the energy management of public transport systems, has been carried out. The impact of certain parameters on energy consumption has been verified, by indicating a significant decrease in the autonomy of EVs on the simulated route under very similar to reality operating conditions. For study case, autonomy reduction of electric bus is around 27% in comparison with manufacturer's specifications. The analysis of energy performance under various traffic scenarios will allow future optimizations of the electric public transport system operation, since traffic levels, variable traffic flow, and pronounced changes in terrain elevation, are considered.

Resumen: La integración de la movilidad eléctrica es una realidad en el mundo actual, las políticas gubernamentales se enfocan cada vez más en incentivar el uso de vehículos eléctricos (VE) particulares, pero, principalmente en reemplazar la movilidad pública convencional por el uso de buses eléctricos. Una adecuada gestión energética de los sistemas de buses eléctricos debe optimizar el uso de recursos, prolongando la vida útil de las unidades de transporte, estaciones de carga y brindando siempre un servicio de calidad a sus usuarios. El desempeño del sistema de transporte mediante VE depende de diversas variables determinísticas y estocásticas que necesitan ser debidamente simuladas a fin de analizar su comportamiento, lo más cercano a las condiciones reales. En el presente trabajo, mediante la aplicación del software SUMO (Simulation of Urban Mobility), se ha implementado un modelo para el análisis energético de VE y se lo ha aplicado en rutas de transporte público en Quito-Ecuador. A partir de las simulaciones realizadas se ha estimado el consumo energético y se ha efectuado un análisis de sensibilidad del consumo energético de las unidades de buses eléctricos ante variaciones de parámetros relevantes en la gestión energética de sistemas de transporte público. Para el caso de estudio se comprueba la reducción de la autonomía del bus eléctrico en 27% de acuerdo con la información del fabricante. El análisis del desempeño energético realizado bajo diversos escenarios de tráfico permitirá en futuros trabajos optimizar la operación de los sistemas de transporte público eléctrico, considerando niveles de tráfico, flujo vehicular variable y pronunciados desniveles en su relieve.

Abstract: This study had the general objective of verifying the relationship between burnout syndrome, social skills, coping strategies, and socio-occupational variables in a sample of 166 elementary school teachers from 13 public schools of Minas Gerais, Brazil, aged between 23 and 65 years, 73 % of whom were female. The Burnout Syndrome Inventory (ISB), the Social Skills Inventory 2 (IHS-2), the Coping Strategies Inventory (IEC), and a socio-occupational questionnaire developed especially for this research were used. A negative correlation was obtained between burnout and repertoire of social skills (r = -.273 and p < .001). The coping strategies that positively correlated with social skills were seeking social support, problem solving, and positive reappraisal. Furthermore, there was a positive correlation between coping and professional fulfillment, indicating that teachers who adopted coping strategies were more likely to feel professionally satisfied. The burnout predictor variables were age, marital status, family provision, number of children, length of service, ongoing health care and social resourcefulness. The implications of these results were discussed concerning protective actions for the mental health of teachers and the importance of socio-emotional development in schools.

Resumen: Este estudio tuvo como objetivo general verificar la relación entre el síndrome de burnout, las habilidades sociales, el afrontamiento y las variables sociolaborales en una muestra de 166 profesores de educación básica de 13 escuelas públicas del interior de Minas Gerais, Brasil, con edades entre 23 y 65 años, el 73 % de los cuales son mujeres. Se utilizó el Inventario de Síndrome de Burnout (ISB), el Inventario de Habilidades Sociales 2 (IHS-2), el Inventario de Estrategias de Afrontamiento (IEC) y un cuestionario sociolaboral desarrollado especialmente para esta investigación. Se obtuvo una correlación negativa entre el burnout y el repertorio de habilidades sociales (r = -.273 y p = .001). Las estrategias de afrontamiento que se correlacionaron positivamente con las habilidades sociales fueron: búsqueda de apoyo social, resolución de problemas y reevaluación positiva. Además, hubo una correlación positiva entre el afrontamiento y la realización profesional, lo que indica que los profesores que adoptaron estrategias de afrontamiento tenían más probabilidades de sentirse realizados profesionalmente. Las variables predictoras del agotamiento fueron la edad, el estado civil, la provisión familiar, el número de hijos, el tiempo de servicio, la atención médica continua y la desenvoltura social. Se discuten las implicaciones de estos resultados respecto de las acciones protectoras para la salud mental de los docentes y la relevancia del desarrollo socioemocional en las escuelas.

Resumo: Este estudo teve como objetivo geral verificar a relação entre síndrome de burnout, habilidades sociais, coping e variáveis sócio-ocupacionais em uma amostra de 166 professores do ensino fundamental de 13 escolas públicas do interior de Minas Gerais, Brasil, com idades entre 23 e 65 anos, sendo 73 % do sexo feminino. Foram utilizados o Inventário da Síndrome de Burnout (ISB), o Inventário de Habilidades Sociais 2 (IHS-2), o Inventário de Estratégias de Coping (IEC) e um questionário sócio-ocupacional desenvolvido especialmente para esta pesquisa. Obteve-se correlação negativa entre o burnout e o repertório de habilidades sociais (r = -0,273 e p < 0,01). As estratégias de coping que se correlacionaram positivamente com as habilidades sociais foram: busca de suporte social, resolução de problemas e reavaliação positiva. Ademais, houve correlação positiva entre coping e realização profissional, indicando que professores que adotaram estratégias de enfrentamento apresentaram maior tendência a sentirem-se realizados profissionalmente. As variáveis preditoras do burnout foram idade, estado civil, provimento familiar, número de filhos, tempo de serviço, tratamento contínuo de saúde e desenvoltura social. Discutiu-se a implicação desses resultados no tocante às ações protetivas de saúde mental docente e quanto à relevância do desenvolvimento socioemocional nas escolas.

Abstract This article addresses and analyzes the measures that currently exist in Chile for gender mainstreaming through the case of the Ministry of Culture, Arts and Heritage, focusing on the National Cultural Heritage Service. Through a qualitative study carried out in 2022, we sought to understand and deepen the mechanism that is most successfully configured, for which semi-structured interviews have been carried out with experts and senior State officials who work in the matter, and a documentary review in order to review the strategies, achievements and challenges faced in the exercise of measures to implement the gender approach in the institution’s policies. The main findings of the research are related to the identification of an incentive system that has been institutionalized within public services and has been studied as a good practice of gender focus in the State. In conclusion, the effectiveness of the application of this type of incentive systems for the gender mainstreaming is discussed.

Resumen El presente artículo aborda y analiza las medidas que hoy existen en el Estado chileno para la transversalización con enfoque de género mediante el caso del Ministerio de las Culturas, las Artes y el Patrimonio, focalizándose en el Servicio Nacional del Patrimonio Cultural. A través de un estudio cualitativo realizado en el año 2022, se buscó conocer y profundizar en el mecanismo que se configura con mayor éxito, para lo cual se han realizado entrevistas semiestructuradas a expertas y altas funcionarias de Estado que trabajan en la materia, y una revisión documental a manera de revisar las estrategias, logros y desafíos enfrentados en el ejercicio de las medidas para implementar el enfoque de género en las políticas de la institución. Los principales hallazgos de la investigación se relacionan con la identificación de un sistema de incentivo que ha sido institucionalizado dentro de los servicios públicos y estudiado como una buena práctica de enfoque de género en el Estado. Como conclusión, se discute acerca de la efectividad de la aplicación de este tipo de sistemas de incentivos para la transversalización de la perspectiva de género.

Abstract Introduction: In February 2021, one year after the arrival of the Covid-19 pandemic to Mexico, the vaccination so eagerly awaited began. As in many other countries, the first summoned to receive the vaccine were the elderly, because their increased risk of death when contracting this new disease. A group of advanced Medicine students from a public university in Mexico City were involved in the first stage of the vaccination process in an area of southern Mexico City inhabited by low-income population Objective: The purpose of this study was to collect and analyze the experiences lived by four of these students who participated in it. Method: The research was oriented by the theoretical methodological tradition known as Narrative Inquiry, which focuses on the story of lived experiences as a way of representing the human experience deployed in time and space. This strategy delve into the comprehension of the meaning of the events reported for those who experience them in that socio-historical context. The stories analyzed here come from the final social service reports prepared throughout 2021 by the participants, two men and two women. The analysis and interpretation were carried out directly by the author of this paper within the guidelines of the Narrative Inquiry tradition. Results: The stories about the vicissitudes lived by these young future doctors with the older adults they cared for made it possible to highlight some of the anxieties, fears and reactions they faced and some of their effects on the incipient constitution of their professional identity. Final considerations: The stories analyzed nourish the reflection on the personal and professional conflicts experienced on the path that leads to becoming a doctor in a particularly demanding situation and reveal the power of Narrative Inquiry.

Resúmen Introducción: A un año de la llegada de la pandemia de Covid-19 a México, en febrero de 2021 inició la vacunación tan ansiosamente esperada. Los primeros invitados a recibir la vacuna fueron los adultos mayores por su mayor riesgo de muerte al contraer la enfermedad. Un grupo de estudiantes avanzados de Medicina de una universidad pública de la Ciudad de México participaron en esta primera etapa del proceso en una región del sur de esta ciudad habitada por población de bajos recursos económicos. Objetivo: Recoger y estudiar las experiencias vividas por cuatro estudiantes avanzados de Medicina involucrados en la primera fase de vacunación contra Covid-19 en una zona pobre de la Ciudad de México Método: Esta indagación estuvo orientada por la tradición teórico-metodológica conocida como Investigación Narrativa, que se centra en el relato de las experiencias vividas como forma de representar la experiencia humana desplegada en el tiempo y en el espacio entendidos como contexto histórico-social en el que puede comprenderse el significado de los acontecimientos relatados para quienes los experimentan. Las narraciones analizadas proceden de los informes finales de servicio social elaborados a lo largo de 2021 por los cuatro estudiantes que participaron, dos varones y dos mujeres. El análisis e interpretación fueron efectuados por la autora bajo los lineamientos de la Investigación Narrativa Resultados: Se presentan fragmentos narrativos sobre las vicisitudes atravesadas por los participantes, las ansiedades, temores y reacciones que enfrentaron, la manera como lo hicieron, la forma en la que se lo representaron, y algunos efectos de todo ello sobre la constitución de su incipiente identidad profesional. Consideraciones finales: Los relatos estudiados nutren la reflexión sobre los conflictos personales y profesionales vividos a lo largo de la ruta hacia convertirse en médico en una situación especialmente demandante y muestran la potencia de la Investigación Narrativa.

Abstract Introduction/Frame: Trust is foundational to qualitative research and program evaluation to ensure that data collection, data analysis, and actionable recommendations improve programs and produce effective outcomes. Concomitantly, building trust between the university and community sectors offers a rich opportunity to join efforts to address public health issues including substance use, homelessness, criminal justice involvement, and mental illness. Research suggests cross-sector collaboration among human services organizations produces effective outcomes when stakeholders are engaged, trust one another, and have shared goals. Developing qualitative program evaluation partnerships between university researchers and human service organizations offers a valuable application of cross-sector collaboration, including the transferability of qualitative research and program evaluation findings. Objective: This conceptual paper aims to highlight the essentiality of trust, summarize the facilitators and barriers of collaboration, and share a case example of a partnership. Additionally, it offers implications for researchers and community partners while outlining the benefits of university/community collaboration. Finally, we will offer a conceptual model of the iterative relationship between trustworthiness, trust, and impact in our evaluation approach. Theoretical Framework: Our approach to community-focused qualitative program evaluation is anchored in an action research paradigm, a use evaluation approach, coupled with trust as the key factor in developing and maintaining effective evaluative relationships. The Impact of Trust: Three areas in which trust is most beneficial to qualitative program evaluation are relationships, data collection, and transferability of results. Conceptual Model: Our model is grounded in three seminal works focusing on trust in business-business relationships, organizational trustworthiness as a mediator to both cognitive and affective trust, and relationship stability in inter-organizational reliance. Final Considerations: We found that using this model allowed quicker research-to-practice implementation of evaluation recommendations, solidified community/university collaborative relationships, and facilitated strategies to address workforce shortages in community human services agencies.

Abstract Public organizations must adopt people management practices that contribute to the availability of professionals with an appropriate and engaged profile to generate quality public service provision. However, there are contextual variables that can make it difficult to use best practices from the literature in the context of public organizations. Goal: to identify the challenges for adopting people management practices in the public sector. Methods: The research is descriptive, cross-sectional, with a qualitative approach, based on data collected with an open question in an electronic questionnaire answered by 34 professional master's students in public administration who have an average experience of 19 years in the public sector and 7.7 years with people management. The data was consolidated with Bardin's word cloud and content analysis. Results: Five thematic categories and 21 subcategories of challenges were identified: organizational behavior barrier (with 3 subcategories); lack of preparation for adopting practices (with 2 subcategories); lack of organizational support (with 4 subcategories); limitations inherent to the public sector context (with 2 subcategories), limitations in people management practices (with 10 subcategories) Conclusions. The study highlighted contextual aspects of public organizations that have made it difficult to adopt people management practices more effectively, in addition to identifying the main difficulties in the practices themselves, which can help managers to establish actions to overcome these challenges. The qualitative method allowed us to obtain information related to the topic that was not initially foreseen in the collection, but that emerged from the answers, giving greater richness to the understanding of the phenomenon studied.

Resumo As organizações públicas devem adotar práticas de gestão de pessoas que contribuam para disponibilidade de profissionais com perfil adequado e engajado para gerar uma prestação de serviços públicos de qualidade. No entanto, existem variáveis contextuais que podem dificultar o uso de melhores práticas da literatura no contexto de organizações públicas. Objetivo: identificar os desafios para adoção das práticas de gestão de pessoas no setor público. Métodos: A pesquisa é descritiva, transversal, com abordagem qualitativa, a partir de dados coletados com pergunta aberta em um questionário eletrônico respondido por 34 alunos de mestrado profissional em administração pública que possui experiência média de 19 anos no setor público e de 7,7 anos com gestão de pessoas. Os dados foram consolidados com nuvem de palavras e análise de conteúdo de Bardin. Resultados: Foram identificadas cinco categorias temáticas e 21 subcategorias de desafios: barreira do comportamento organizacional (com 3 subcategorias); falta de preparo para adoção de práticas (com 2 subcategorias); falta de suporte organizacional (com 4 subcategorias); limitações inerentes ao contexto do setor público (com 2 subcategorias),, limitações nas práticas de gestão de pessoas (com 10 subcategorias) Conclusões. O estudo evidenciou aspectos contextuais das organizações públicas que tem dificultando a adoção de práticas de gestão de pessoas de forma mais efetiva, além de identificar quais as principais dificuldades nas práticas em si, o que pode contribuir com os gestores para estabelecer ações de superação destes desafios. O método qualitativo permitiu obter informações relacionadas ao tema que não estavam previstas inicialmente na coleta, mas que emergiram das respostas dando maior riqueza para compreensão do fenômeno estudado.

Resumo Este artigo baseado em uma pesquisa bibliográfica e documental, tem por objeto de estudo a análise crítica da reestruturação modernizante do Instituto Nacional de Seguro Social (INSS), autarquia federal que operacionaliza a política previdenciária e cuja modernização, a partir de 2017, impactou o acesso aos direitos previdenciários da população atendida. A análise, numa perspectiva de totalidade, tem como categorias: o conceito de tecnologia na sociedade, a constituição estrutural do Estado brasileiro e sua modernização, o INSS-Digital e o impacto das mudanças tecnológicas para a população atendida. Contextualizado a partir da década de 1990, quando se iniciam as contrarreformas neoliberais, é particularizado no período de 2016 a 2019, no acirramento das contrarreformas e ajustes de austeridades, orientados pelo ultraneoliberalismo. Deduz-se que o INSS-Digital, em substituição ao atendimento presencial, tem restringido o acesso aos direitos previdenciários e assistenciais da população, que com baixo nível de renda e escolaridade não dispõe de recursos para aquisição dos equipamentos tecnológicos e compreensão da linguagem informatizada, constatado pelos altos índices de indeferimentos dos pedidos de benefícios e a judicialização dos processos. Conclui-se que o INSS-Digital, ao concretizar-se no estreitamento ao acesso dos direitos previdenciários e assistenciais, configura-se como estratégia “competente” na redução da política previdenciária, materializada em suas contrarreformas. Espera-se contribuir para reflexão crítica dos direitos sociais brasileiros e instrumentalizar os movimentos sociais e sindicais na luta e resistência em prol de uma previdência pública, igualitária e universal.

Abstract This article, based on bibliographical and documentary research, has as its object of study the critical analysis of the modernizing restructuring of the National Social Security Institute (INSS, for its Spanish acronym), a federal agency that operates social security policy and whose modernization, as of 2017, impacted the access to social security rights of the population it serves. The analysis, from a totality perspective, has the following categories: the concept of technology in society, the structural constitution of the Brazilian State and its modernization, the INSS-Digital, and the impact of technological changes on the population served. The analysis is contextualized from the 1990s, when neoliberal counter-reforms began, and is particularized to the period between 2016 and 2019, during which time there was an intensification of counter-reforms and austerity adjustments, guided by ultra-neoliberalism. It is deduced that the INSS-Digital, replacing face-to-face service, has restricted access to social security rights for the population, which, with a low level of income and education, does not have the resources to acquire technological equipment and understand computerized language, as confirmed by senior rates of rejection of benefit requests and the judicialization of processes. It can be concluded that the INSS-Digital, when implemented in the narrowing of access to social security rights, is configured as a "competent" strategy in the reduction of social security policy, as evidenced by its counter-reforms. It is expected to contribute to critical reflection on Brazilian social security rights and to equip social and trade union movements in the struggle and resistance in favor of a public, egalitarian, and universal pension.

Resumen: Este artículo, basado en una investigación bibliográfica y documental, tiene como objeto de estudio el análisis crítico de la reestructuración modernizadora del Instituto Nacional de Seguridad Social (INSS), agencia federal que opera la política de seguridad social y cuya modernización, a partir de 2017, impactó el acceso a los derechos de seguridad social de la población atendida. El análisis, desde una perspectiva de totalidad, tiene las siguientes categorías: el concepto de tecnología en la sociedad, la constitución estructural del Estado brasileño y su modernización, el INSS-Digital y el impacto de los cambios tecnológicos en la población atendida. Contextualizado a partir de los años 1990, cuando comenzaron las contrarreformas neoliberales, se particulariza en el período desde 2016 hasta 2019, en la intensificación de las contrarreformas y de los ajustes de austeridad, guiados por el ultraneoliberalismo. Se deduce que el INSS-Digital, en sustitución del servicio presencial, ha restringido el acceso a los derechos de seguridad social de la población, que, con un bajo nivel de ingresos y educación, no cuenta con recursos para adquirir equipos tecnológicos y comprender lenguaje informatizado, como lo confirman los altos índices de rechazo de solicitudes de beneficios y de judicialización de procesos. Se concluye que el INSS-Digital, cuando se implementa en la reducción del acceso a los derechos de seguridad social, se configura como una estrategia “competente” en la reducción de la política de seguridad social, materializada en sus contrarreformas. Se espera que contribuya a la reflexión crítica sobre los derechos de seguridad social brasileños y prepare a los movimientos sociales y sindicales en la lucha y la resistencia a favor de una pensión pública, igualitaria y universal.