ABSTRACT The general objective is to synthesize the reality of the scientific literature on the emotional salary model to improve work commitment in health organizations. A systematic review was carried out, using the PRISMA method in Scopus, Scielo, PubMed and Web of Science in 2024. 2266 articles have been obtained distributing in Scielo (1202), Scopus (444), Web of Science (335) and PubMed (285). Finally, 15 articles were available for review whose inclusion criteria were: key words (emotional salary, work commitment, health centers, emotional salary, work commitment and health center) using the connector and; information period between 2019 to 2023, accessibility to complete data, as well as the methodological and thematic characteristics identified after reviewing the summaries and contents of the articles. In the results, it is recognized that emotional salary is present in most organizations, according to 60% of the articles; while work commitment is acceptable in most organizations, according to 50% of the articles. It is concluded that emotional salary is closely related to work commitment in health organizations.

RESUMEN El objetivo general es sintetizar la realidad de la literatura científica sobre el modelo de salario emocional para mejorar el compromiso laboral en las organizaciones de salud. Se realizó una revisión sistemática, utilizando el método PRISMA en Scopus, Scielo, PubMed y Web of Science en el 2024. Se han obtenido 2266 artículos distribuyendo en Scielo (1202), Scopus (444), Web of Science (335) y PubMed (285). Finalmente, se dispuso de 15 artículos para su revisión cuyos criterios de inclusión fueron: palabras clave (emotional salary, work commitment, health centers, salario emocional, compromiso laboral y centro de salud) mediante el conector and; periodo de la información entre 2019 al 2023, accesibilidad a los datos completos, así como las características metodológicas y temáticas identificadas después de la revisión de los resúmenes y contenidos de los artículos. En los resultados, se reconoce que el salario emocional está presente en la mayor parte de las organizaciones, de acuerdo a 60% de los artículos; mientras que el compromiso laboral es aceptable en la mayoría de las organizaciones, de acuerdo al 50% de los artículos. Se concluye que el salario emocional está estrechamente relacionado con el compromiso laboral en las organizaciones de salud.

ABSTRACT Telematic violence against women is a problem that with the rise of social networks and the pandemic has gained notoriety, according to Law 5777/16 of Integral Protection of Women is a crime. The objective of the research was to characterize the telematic violence suffered by women and its emotional consequences, in Paraguay 2022, through a quantitative, descriptive, cross-sectional design, with a sample of 459 women, participants in a survey with a Google digital form distributed in social networks, using the Event Impact Scale-EIE. The results were: 18.3% (84) suffered from telematic violence, the average age was 36 years, marital status single (60%), salary higher than the minimum wage (61.9%), from Central (43%) and Capital (39%), with university education (85.7%). The frequency was "sometimes" (54.8%) and the main one via WhatsApp (71.4%) as messages (47.6%). The EIE evidenced severe affectation (50%), consequences in the couple relationship (21.4%) and work (14.3%) were referred. The actions taken were blocking the aggressor (52.3%), not reporting (34.5%) and ignoring the message (30.9%). They also suffered psychological (65.4%), physical (21.4%) and sexual (17.8%) violence; knowledge of Law 5777/16 was low. It is concluded that the phenomenon occurs in approximately 2/10 women, in frequency "sometimes", perpetrated by strangers or contacts, severely affecting the woman, there are those who do not report or ignore the fact, so they also suffer other forms of violence concomitantly and ignorance of Law 5777/16 predominates.

RESUMEN La violencia telemática contra la mujer es un problema que con el auge de las redes sociales y la pandemia ha ganado notoriedad, según la Ley 5777/16 de Protección Integral a las Mujeres es un delito. El objetivo de la investigación fue caracterizar la violencia telemática sufrida por mujeres y sus consecuencias emocionales, en Paraguay año 2022, mediante un diseño cuantitativo, descriptivo, trasversal, con una muestra de 459 mujeres, participantes en una encuesta con un formulario digital de Google distribuido en redes sociales, utilizando la Escala de impacto del evento-EIE. Los resultados fueron: 18,3% (84) padecieron de violencia telemática, de ellas la edad promedio fue 36 años, estado civil solteras (60%), salario mayor al mínimo (61,9%), provenientes de Central (43%) y Capital (39%), con nivel de formación universitario (85,7%). La frecuencia fue “a veces” (54,8%) y la principal vía WhatsApp (71,4%) como mensajes (47,6%). La EIE evidenció afectación severa (50%), consecuencias en la relación de pareja (21,4%) y laborales (14,3%) fueron referidas. Las acciones tomadas fueron el bloqueo del agresor (52,3%), no denunciar (34,5%) e ignorar el mensaje (30,9%). También sufrieron violencia psicológica (65,4%), física (21,4%) y sexual (17,8%); el conocimiento de la Ley 5777/16 fue escaso. Se concluye que el fenómeno se presenta en aproximadamente 2/10 mujeres, en frecuencia “a veces”, perpetrada por desconocidos o contactos, afectando severamente a la mujer, hay quienes no denuncian o ignoran el hecho, así también sufren otras formas de violencia concomitantemente y predomina el desconocimiento de la Ley 5777/16.

ABSTRACT The emotional salary represents an effective alternative when seeking to implement strategies that allow the improvement and care of the business environment, including the work environment and corporate culture. After analyzing part of the existing bibliography related to this strategy, and through reading examples and specific cases of applications carried out in real business environments; a better appreciation and consideration of the importance of the delicate work that must be done when talking about the care of a company's human talent, is achieved. Although there are different alternatives with the potential to improve the experience of working in a certain place, the emotional salary allows the observation of immediate results such as a considerable increase in the employee-company connection, motivation and commitment to the effective achievement of goals; and all this without, however, representing an imbalance in the budget stipulated for the operation and maintenance of a company. This disbursement begins to be appreciated no longer as an expense, but as an investment with a considerable return. The implementation of this alternative manages to demonstrate how relevant and crucial factors such as motivation and happiness become within the daily life of collaborators, especially when many of them spend extensive vital moments at work.

RESUMEN El salario emocional representa una alternativa efectiva cuando se busca implementar estrategias que permitan el mejoramiento y cuidado del entorno empresarial, incluyendo en ambiente de trabajo y la cultura corporativa. Después de analizar parte de la bibliografía existente relacionado a la presente estrategia, y a través de la lectura de ejemplos y casos concretos de aplicaciones realizadas en entornos empresariales reales; se logra una mejor apreciación y consideración de la importancia del delicado trabajo que deber realizarse cuando se habla del cuidado del talento humano de una compañía. Si bien existen diferentes alternativas con potencial para mejorar la experiencia de trabajar en determinado lugar, el salario emocional permite la observación de resultados inmediatos como el aumento considerable de la conexión empleado-empresa, de la motivación y del compromiso por el logro efectivo de metas. Se comienza a apreciar dicho desembolso ya no como un gasto, sino como una inversión en el talento humano. La implementación de esta alternativa logra evidenciar lo relevante y crucial que llegan a ser factores como la motivación y la felicidad dentro de la cotidianeidad colaboradores, sobre todo cuando muchos de ellos pasan extensos momentos vitales en el trabajo.

Resumo A remuneração e o salário emocional nas empresas do setor de comércio em Villavicencio-Meta, Colômbia, foram pouco influenciados por situações e dinâmicas como a rotatividade de pessoal e o crescimento limitado de pessoas devido a estruturas organizacionais estendidas, com remunerações afetadas por motivo de migração para outros setores da economia, busca analisar a remuneração e o salário emocional a fim de fornecer elementos que aprimorem as práticas de gestão humana. Foi realizada uma investigação quantitativa com abordagem inferencial, com amostragem não probabilística, com base no banco de dados coletado no ano de 2020, pelo grupo de pesquisa GYDO com o instrumento de seção de compensação Mp05c, que foi aplicado de forma virtual aos colaboradores da as empresas da cidade; Constatou-se que existe correlação negativa entre o salário médio e o salário emocional, além do fato de que tendem a ter uma frequência muito baixa de aplicação de benefícios sociais extralegais, e conclui-se que o setor oferece aos empregados estabilidade de emprego e salário; no entanto, os salários não são significativos em comparação com outros setores, isso se deve ao fato de que a maioria das empresas que compõem o setor são micro e pequenas empresas. JEL: F16; J31; J330; M52; M54

Abstract Compensation and emotional salary in companies in the commerce sector in Villavicencio-Meta, Colombia, have been little influenced by situations and dynamics such as staff turnover and the limited growth of people due to having extended organizational structures, with remunerations affected by reason for migration to other sectors of the economy, it seeks to analyze compensation and emotional salary in order to provide elements that improve human management practices. A quantitative investigation with an inferential approach was carried out, with a non-probabilistic sampling, based on the database collected in the year 2020, by the GYDO research group with the Mp05c compensation section instrument, which was applied in a virtual to the collaborators of the companies of the city; It was found that there is a negative correlation between the average salary and the emotional salary, in addition to the fact that they tend to have a very low frequency of application of extra-legal social benefits, and it is concluded that the sector offers employees job and salary stability; however, salaries are not significant compared to other sectors, this is due to the fact that most of the companies that make up the sector are micro and small companies. JEL: F16; J31; J33; M52; M54

Resumen Las compensaciones y el salario emocional en las empresas del sector comercio en Villavicencio-Meta, Colombia, han sido poco influidas por situaciones y dinámicas como la rotación del personal y el limitado crecimiento de las personas por tener estructuras organizacionales ampliadas, siendo las remuneraciones afectadas a razón de la migración hacia otros sectores de la economía, se busca analizar las compensaciones y el salario emocional con el fin de brindar elementos que mejoren las prácticas de gestión humana. Se realizó una investigación de tipo cuantitativa con enfoque inferencial, con un muestreo no probabilístico, a partir de la base de datos recolectada en el año 2020, por parte del grupo de investigación GYDO con el instrumento Mp05c, sección compensaciones, el cual se aplicó de forma virtual a los colaboradores de las empresas de la ciudad; se encontró que existe una correlación negativa entre el promedio salarial y el salario emocional, además que se tienden a contar con una frecuencia de aplicación de beneficios sociales extralegales muy baja, y se concluye que el sector les ofrece a los colaboradores estabilidad laboral y salarial; sin embargo, los salarios no son significativos en comparación con otros sectores, esto debido a que la mayoría de empresas que conforman el sector son micro y pequeñas empresas. JEL: F16; J31; J33; M52; M54

Resumen En la actualidad, el salario emocional es relevante al satisfacer necesidades personales, familiares y profesionales, mejorando la calidad de vida y promoviendo la conciliación laboral. La satisfacción laboral abarca diferentes aspectos como el trabajo, la remuneración, las oportunidades de promoción, la supervisión y las relaciones con los compañeros. Este artículo tiene por objeto validar la existencia de literatura sobre el impacto del salario emocional en la satisfacción laboral. Se recopiló información científica de la base de datos SCOPUS y se utilizó el software ToS para procesar y visualizar los datos. Los resultados mostraron que el salario emocional y la satisfacción laboral son temas importantes en diversas disciplinas. El análisis bibliométrico reveló una conexión teórica entre ambos conceptos. Se sugiere realizar un análisis cualitativo de las definiciones de salario emocional y satisfacción laboral, y profundizar en investigaciones futuras.

Abstract Emotional salary is relevant in meeting personal, family, and professional needs, improving quality of life, and promoting work-life balance. Job satisfaction encompasses aspects such as the job itself, remuneration, promotion opportunities, supervision, and colleague relationships. This study aims to validate the existence of literature on the impact of emotional salary on job satisfaction. Scientific information was gathered from the SCOPUS database, and the ToS software was used to process and visualize the data. The results showed that emotional salary and job satisfaction are essential topics in various disciplines. The bibliometric analysis revealed a theoretical connection between both concepts. It is recommended to conduct a qualitative analysis of the definitions of emotional salary and job satisfaction and to delve deeper into future research.

Resumen Se procuró comprender la percepción de los profesionales que trabajan con medidas socioeducativas sobre su comprometimiento y el agotamiento en el trabajo. Para esto, se realizó un estudio cualitativo, descriptivo y exploratorio, por medio de una entrevista semiestructurada a tres integrantes del equipo técnico y dos coordinadores de seguridad (edades entre 28 y 57 años). El análisis de los datos fue conducido en el software IRAMUTEQ, que generó cinco clases temáticas: a) rutina de las unidades socioeducativas: demandas del trabajo de los profesionales; b) manejo de conflictos en las unidades: desde la mediación hasta la policía; c) recursos personales e institucionales relacionados al ejercicio de la profesión; d) aspectos relacionados al contexto del trabajo; e) indicadores de agotamiento laboral, adversidades y enfermedad del profesional. Los participantes describieron diversas demandas relacionadas al agotamiento físico y psicológico (por ej.: equipo reducido, insalubridad, bajos sueldos y fragilidad del vínculo laboral), pero también destacaron la importancia social de su práctica profesional junto a los adolescentes y el vínculo positivo entre los profesionales como factores que justifican su comprometimiento y permanencia en las instituciones socioeducativas. Se concluye que los contextos influyen directamente en la salud de estos profesionales, lo que rescata la importancia de verificar sus condiciones de trabajo y los aspectos relacionados a la salud mental, promoviendo, de este modo, avances en la realidad socioeducativa. esto cualitativo exploratorio edades 2 5 años. años . años) IRAMUTEQ temáticas b policía c profesión d laboral ej. ej reducido insalubridad , laboral) mental promoviendo modo socioeducativa

Resumo Buscou-se compreender a percepção dos profissionais das medidas socioeducativas acerca do seu engajamento e exaustão com o trabalho. Para isso, realizou-se um estudo qualitativo, descritivo e exploratório, por meio de uma entrevista semiestruturada a três integrantes da equipe técnica e dois coordenadores de segurança (idades entre 28 e 57 anos). A análise dos dados foi conduzida com o auxílio do software Iramuteq, que gerou cinco classes temáticas: a) rotina das unidades socioeducativas e as demandas do trabalho dos profissionais; b) gestão de conflitos nas unidades, da mediação à polícia; c) recursos pessoais e institucionais relacionados ao exercício da profissão; d) aspectos relacionados ao contexto de trabalho; e, por último, e) indicadores de esgotamento laboral, adversidades e adoecimento profissional. Os participantes descreveram diversas demandas relacionadas à exaustão física e psicológica (e.g. equipe reduzida, insalubridade, baixo salário e fragilidade do vínculo empregatício), mas também ressaltaram a relevância social de sua prática profissional junto aos adolescentes e o relacionamento positivo entre os profissionais como fatores que justificam o seu engajamento e permanência nas instituições socioeducativas. Conclui-se evidenciando que os contextos têm influência direta na saúde desses profissionais, o que sublinha a importância de se olhar para suas condições de trabalho e para aspectos ligados à saúde mental, promovendo, desse modo, avanços na realidade socioeducativa. Buscouse Buscou isso realizouse realizou qualitativo exploratório idades 2 5 anos. anos . anos) Iramuteq temáticas b polícia c profissão d último laboral e.g. eg g (e.g reduzida insalubridade empregatício, empregatício , empregatício) Concluise Conclui mental promovendo modo socioeducativa e.g

Abstract The aim was to understand the perception of professionals of socio-educational measures about their engagement and exhaustion with work. To that end, a qualitative, descriptive, and exploratory study was carried out by means of a semi-structured interview with three members of the technical team and two safety coordinators (ages between 28 and 57 years). Data analysis was conducted with the help of the IRAMUTEQ software, which generated five thematic classes: a) routine of socio-educational units and work demands of professionals; b) conflict management in the units, from mediation to the police; c) personal and institutional resources related to the exercise of the profession; d) aspects related to the work context; and, lastly, e) indicators of labor exhaustion, adversity, and occupational illness. Participants described several demands related to physical and psychological exhaustion (e.g. reduced team, insalubrity, low salary, and fragility of the employment relationship), but also emphasized the social relevance of their professional practice with adolescents and the positive relationship among professionals as factors that justify their engagement and permanence in socio- educational institutions. It is concluded that the contexts have a direct influence on the health of these professionals, which highlights the importance of looking at their working conditions and aspects related to mental health, thus promoting advances in the socio-educational reality. socioeducational socio end qualitative descriptive semistructured semi structured ages 2 5 years. years . years) software classes b police c profession d context lastly e adversity illness e.g. eg g (e.g insalubrity salary relationship, , relationship) institutions reality e.g

RESUMEN Objetivo: identificar la importancia atribuida por los profesionales de enfermería a los componentes propuestos del salario emocional; y verificar la asociación con variables sociodemográficas y laborales de los participantes. Método: estudio exploratorio con 172 profesionales de un hospital oncológico del estado de São Paulo - Brasil, realizado en 2021. Se construyó y validó un cuestionario con 40 componentes del salario emocional. Se utilizaron medidas de tendencia central y pruebas no paramétricas para analizar el cuestionario. Resultados: los enfermeros destacaron la oportunidad de progresar profesionalmente y sentirse respetados - 3,8 (0,4); y los técnicos/auxiliares, sentirse respetados por sus colegas, la acción colaborativa y la importancia social de su trabajo - todos con 3,7 (0,5). Hubo una asociación entre las puntuaciones de la escala y la escolaridad (p ≤0,05). Conclusión: la mayoría de los componentes del salario emocional son valorados, especialmente los relacionados con las relaciones profesionales y las condiciones de trabajo. Los hallazgos pueden orientar las políticas de personal en las organizaciones, favoreciendo la satisfacción laboral, la calidad asistencial y los resultados organizativos. Objetivo participantes Método 17 Brasil 2021 4 Resultados 38 3 8 3, 0,4 04 0 (0,4) técnicosauxiliares técnicos auxiliares técnicos/auxiliares colegas 37 7 0,5. 05 0,5 . 5 (0,5) p ≤0,05. 005 ≤0,05 ≤0,05) Conclusión valorados organizaciones laboral organizativos 1 202 0, (0,4 (0,5 00 ≤0,0 20 (0, ≤0, 2 (0 ≤0 ( ≤

RESUMO: Objetivo: identificar a importância atribuída por profissionais de enfermagem aos componentes propostos do salário emocional; e verificar a associação com variáveis sociodemográficos e laborais dos participantes. Método: estudo exploratório com 172 profissionais de um hospital oncológico do estado de São Paulo - Brasil, realizado em 2021. Construiu-se e validou-se um questionário contendo 40 componentes do salário emocional. Para a análise, utilizaram-se medidas de tendência central e testes não paramétricos. Resultados: enfermeiros destacaram a oportunidade de progressão na carreira e sentir-se respeitado - 3,8 (0,4); e os técnicos/auxiliares, sentir-se respeitado pelos colegas, atuação colaborativa e importância social do trabalho - todos com 3,7(0,5). Houve associação dos escores da escala com escolaridade (p ≤0,05). Conclusão: a maioria dos componentes do salário emocional é valorizada, principalmente aqueles relacionados às relações profissionais e condições de trabalho. Os achados podem direcionar políticas de pessoal nas organizações, favorecendo a satisfação laboral, a qualidade assistencial e os resultados organizacionais. RESUMO Objetivo participantes Método 17 Brasil 2021 Construiuse Construiu se validouse validou 4 análise utilizaramse utilizaram paramétricos Resultados sentirse sentir 38 3 8 3, 0,4 04 0 (0,4) técnicosauxiliares técnicos auxiliares técnicos/auxiliares colegas 3,70,5. 3705 3,7 0,5 . 7 5 3,7(0,5) p ≤0,05. 005 ≤0,05 05 ≤0,05) Conclusão valorizada organizações laboral organizacionais 1 202 0, (0,4 70 3,70,5 370 37 3,7(0,5 00 ≤0,0 20 (0, 3,70, 3,7(0, ≤0, 2 (0 3,70 3,7(0 ≤0 ( 3,7( ≤

ABSTRACT Objective: to identify the importance attributed by nursing professionals to the proposed components of emotional salary, and to verify the association with the participants’ sociodemographic and work-related variables. Method: exploratory study with 172 professionals from an oncology hospital in the state of São Paulo - Brazil, carried out in 2021. A questionnaire containing 40 components of emotional salary was constructed and validated. Measures of central tendency and non-parametric tests were used for the analysis. Results: nurses highlighted the opportunity for career progression and feeling respected - 3.8 (0.4); and technicians/auxiliaries, feeling respected by colleagues, collaborative action, and the social importance of work - all with 3.7 (0.5). There was an association between the scale scores and schooling (p ≤0.05). Conclusion: Most of the components of emotional salary are valued, especially those related to professional relationships and working conditions. The findings can guide personnel policies in organizations, favoring job satisfaction, quality of care and organizational results. Objective participants workrelated variables Method 17 Brazil 2021 4 validated nonparametric non parametric analysis Results 38 3 8 3. 0.4 04 0 (0.4) techniciansauxiliaries technicians auxiliaries technicians/auxiliaries colleagues action 37 7 0.5. 05 0.5 . 5 (0.5) p ≤0.05. 005 ≤0.05 ≤0.05) Conclusion valued conditions organizations satisfaction results 1 202 0. (0.4 (0.5 00 ≤0.0 20 (0. ≤0. 2 (0 ≤0 ( ≤

Abstract In this research, carried out at the Villavicencio Departmental Hospital (Colombia), which has a population of 1087 employees, was taken a non-probabilistic sample of 396 people (36%) among administrative and health personnel. It was searching for possible relationships between Burnout syndrome, measured with the Maslach Burnout Inventory (MBI), with respect to sociodemographic variables. It was used the x. test for statistical dependence of categorical variables. It was found that there is significant dependence between the Burnout syndrome and the variables gender (more presence in women) and shift (more in the morning and rotatory shift), while no dependence is observed with the variables age, marital status, dependents, level of studies, socioeconomic level, type of residence, length of time in employment. position, type of contract, profession and salary. The analysis was deepened with the MBI scales, finding relationships between Depersonalization with age (in young people, and young adults), marital status (single, and free union) and profession (in doctors and nurses); Personal Achievement with gender (in men) and the Emotional Tiredness variable with age (in youth and young adults). It was found the Burnout syndrome in healthcare assistant jobs specially in Depersonalization and Emotional Tiredness variables. This research found that burnout is related with economical, cultural and individual status, such as sex, age, or marital status.

Resumen El objetivo de esta investigación fue explorar posibles relaciones entre el síndrome de Burnout y diferentes variables sociodemográficas en una institución hospitalaria en la ciudad de Villavicencio (Colombia).Se realizó un muestreo no probabilístico de 396 personas (36%) entre personal administrativo y de la salud.. Se utilizó la prueba de Maslach Burnout Inventory (MBI) y seencontró una dependencia significativa entre el síndrome de Burnout y las variables género (mayor frecuencia en las mujeres) y el turno del trabajo (presentándose con mayor frecuencia en el de la mañana y el rotativo). Por el contrario, no se observó una dependencia con las variables de edad, estado civil, personas a cargo, nivel de estudios, nivel socioeconómico, tipo de vivienda, antigüedad en el cargo, tipo de contrato, profesión y salario. Se profundizó el análisis con las escalas del MBI, encontrando relaciones entre Despersonalización con edad (en jóvenes y jóvenes adultos), estado civil (solteros y personas en unión libre) y profesión (en médicos y enfermeras); Realización Personal con género (más baja en hombres) y la variable Cansancio Emocional con edad (en jóvenes y jóvenes adultos). Se encontró que el síndrome de Burnout tiene mayor presencia en el personal asistencial, especialmente en las dimensiones Cansancio Emocional y Despersonalización. La investigación encontró que el burnout tiene relación con el nivel socioeconómico, cultural e individual, como por ejemplo, sexo, edad, estado civil.

RESUMO JUSTIFICATIVA E OBJETIVOS: Na atuação profissional do professor, há elevado nível de estresse, ansiedade e incidência de dor. Com o advento do COVID-19 e a emergência do ensino remoto, é possível que este cenário tenha sido agravado. O objetivo deste estudo foi avaliar quadros de dor crônica, sensibilização central e catastrofização da dor em professores da rede básica durante o ensino remoto ofertado devido à pandemia. MÉTODOS: Trata-se de um estudo observacional analítico do tipo transversal. Participaram 200 professores de diferentes regiões do Brasil que responderam, através de um formulário online, perguntas sobre aspectos sociodemográficos e suas condições de trabalho, além de serem avaliadas a intensidade de dor por meio da escala analógica visual de dor, o estado de sensibilização central por meio do Questionário de Sensibilização Central (CSI) e a catastrofização da dor por meio da Escala de Pensamento Catastrófico sobre a Dor. RESULTADOS: A maioria dos professores eram do sexo feminino, brancos, da região sudeste, com especialização lato sensu, apresentavam renda de 2 a 2,5 salários-mínimos e jornada de trabalho de 21 a 40 horas semanais. A maioria dos professores relatou intensidade de dor igual a oito e a região do corpo mais afetada foi a coluna lombar. Observou-se que professores com baixo salário, ambiente desconfortável e maior jornada dedicada ao ensino remoto apresentaram maior tendência à sensibilização central e à catastrofização da dor. Professores com mobiliário desconfortável relataram aumento da dor, em especial, na coluna lombar e no pescoço. Apresentaram também maiores níveis de sensibilização central à dor, inversamente proporcional à sua renda salarial e, de maneira somatória, professores com maior sensação de desconforto catastrofizaram mais o que reflete os prejuízos físicos e emocionais que a dor pode causar. CONCLUSÃO: O ensino remoto durante a pandemia do COVID-19 impactou alterações físicas e emocionais nos professores da rede básica de ensino. Os profissionais perceberam que seu mobiliário não era o mais adequado para a alta permanência de tempo que tiveram de trabalhar em atividades acadêmicas pelo computador (em geral, acima de 40 horas semanais), relataram aumento da dor, em especial na coluna lombar e no pescoço, apresentaram maiores níveis de sensibilização central à dor, que foi influenciado por baixa renda salarial e, de maneira somatória, professores com maior sensação de desconforto catastrofizaram mais, o que reflete os prejuízos físicos e emocionais que a dor pode causar. Todos estes acometimentos tendem a reduzir a qualidade de vida do professor e, consequentemente, afetar o processo de ensino e aprendizagem. OBJETIVOS estresse COVID19 COVID 19 COVID-1 agravado crônica MÉTODOS Tratase Trata se transversal 20 responderam online CSI (CSI Dor RESULTADOS feminino brancos sudeste sensu 25 5 2, saláriosmínimos salários mínimos 4 semanais Observouse Observou salário pescoço somatória causar CONCLUSÃO geral semanais, , semanais) consequentemente aprendizagem COVID1 1 COVID-

ABSTRACT BACKGROUND AND OBJECTIVES: In the teacher’s professional practice, there is a high level of stress, anxiety and incidence of pain. With the advent of COVID-19 and the emergence of remote teaching, it is possible that this scenario has been aggravated. The objective of this study was to evaluate chronic pain, central sensitization and pain catastrophizing among primary education teachers during remote teaching offered due to the pandemic. METHODS: A cross-sectional analytical observational study. Participants were 200 teachers from different regions of Brazil who responded through an online form a sociodemographic questionnaire and a questionnaire about their working conditions. In addition, pain intensity was assessed using the Visual Analog Pain Scale (VAS), central sensitization state was assessed using the Central Sensitization Questionnaire (CSI), and pain catastrophizing was assessed using the Catastrophic Thinking Scale about Pain (PCS). RESULTS: Most of the teachers were female, white, from the southeast region, with lato sensu specialization, had an income of 2 to 2.5 minimum wages, working 21 to 40 hours a week. Most of the teachers reported pain intensity equal to eight and the body region most affected was the lumbar spine. It was observed that teachers with low salary, uncomfortable environment and longer days dedicated to remote teaching showed a greater tendency to central sensitization and pain catastrophizing. Most teachers reported pain intensity equal to eight and the most affected body region was the lumbar spine. Teachers with uncomfortable furniture reported increased pain, especially in the lumbar spine and neck. They also showed higher levels of central sensitization to pain, inversely proportional to their salary income and, in sum, teachers with a greater feeling of discomfort catastrophized more which reflects the physical and emotional damage that pain can cause. CONCLUSION: Remote teaching during the pandemic of COVID-19 impacted physical and emotional changes in teachers of primary education. The professionals perceived that their furniture was not the most adequate for the high amount of time they had to work on academic activities using computers (in general, over 40 hours a week), they reported increased pain, especially in the lumbar spine and neck, they presented higher levels of central pain sensitization, which was influenced by low salary income, and, in sum, teachers with higher feelings of discomfort catastrophized more, which reflects the physical and emotional damage that pain may cause. All these affections tend to reduce the teachers’ quality of life and, consequently, affect the teaching and learning processes. OBJECTIVES teacher s practice stress COVID19 COVID 19 COVID-1 aggravated METHODS crosssectional cross sectional 20 conditions addition VAS, VAS , (VAS) CSI, CSI (CSI) PCS. PCS . (PCS) RESULTS female white specialization 25 5 2. wages 4 week neck sum cause CONCLUSION general week, week) consequently processes COVID1 1 COVID- (VAS (CSI (PCS

Resumen Antecedentes. La inteligencia artificial (IA) simula los procesos cognitivos transducidos a sistemas informáticos; posibilita tomar decisiones con alto nivel de eficacia, ello permite hacer diagnósticos y predicciones clínicas con base en el análisis con algoritmos precisos. Una de las consecuencias de la pandemia por Covid-19 es el daño en salud mental en la población, la IA y la atención a distancia permite el diagnóstico e intervención de un número importante de personas que buscan apps y espacios virtuales de atención psicológica. Objetivo. Identificar los niveles de ansiedad, autoestima, depresión, fuerza personal, ideación suicida, duelo e inteligencia emocional empleando una app de bienestar durante la pandemia por Covid-19. Material y Método. Se trató de un diseño no probabilístico, no experimental, transversal, descriptivo, cuantitativo y comparativo. Se trató de una n= 30,466 mexicanos de todos los estados del país, usuarios de la aplicación de bienestar psicológico y salud mental Jenny Mindful, que respondieron los instrumentos ex profesos para esta investigación por convocatoria en la app. Procedimiento: mediante la app se envió invitación abierta para participar en la investigación de salud mental durante la pandemia por Covid-19, que incluía los instrumentos a contestar, objetivos, y las indicaciones, del 6 de febrero de 2020 al 3 de mayo de 2021. La app sólo arroja los resultados de los instrumentos contestados, identificando al usuario, el género, la edad; y en caso de los adultos, el rango de salario, la actividad laboral, la empresa de trabajo y el área. Resultados. Del total de los usuarios de la app que participaron, el 83.6% fueron mujeres; el 23% fueron adolescentes, el 45% adultos emergentes, el 31% adultos, y el 1% > 49 años de edad. Se encontraron niveles altos en la población con ansiedad, depresión, estrés e ideación suicida y duelo, con diferencias significativas mayores en mujeres, adolescentes y adultos emergentes; la autoestima con puntuaciones más altas en el grupo de mayores a 49 años. Fuerza personal e inteligencia emocional, factores ambos protectores, tuvieron significancia estadística a favor de adultos, mayores a 49 años, y puntuaciones bajas en el grupo de adolescentes. Conclusiones. Mediante la aplicación de instrumentos de salud mental con una app de bienestar psicológico, se pudo seleccionar a una n elevada de participantes de diferentes grupos etarios, identificando puntuaciones altas de ansiedad, depresión, e ideación suicida en niveles de riesgo, y con diferencias significativas en adolescentes, adultos emergentes, y mujeres. Los adultos mayores de 49 años tuvieron puntuaciones positivas en Fuerza personal e Inteligencia emocional.

Abstract Background. Artificial intelligence (AI) simulates cognitive processes transduced to computer systems. It allows making decisions with a high level of effectiveness, this permit making diagnoses and clinical predictions based on the algorithms. One of the consequences of Covid-19 disease is the damage to mental health in the population. AI and remote care allow the diagnosis and intervention of a significant number of people who are looking for apps and virtual spaces for psychological care. Objective. To identify the levels of anxiety, self-esteem, depression, personal strength, suicidal ideation, grief and emotional intelligence by means of a well-being app during the Covid-19 pandemic. Material and Methods. It was a non-probabilistic, non-experimental, cross-sectional, descriptive, quantitative and comparative design. Procedure. Through the app, an open invitation was sent to participate in mental health research during the Covid-19 pandemic, which included the instruments to be answered, objectives, and indications, from February six of 2020 to May Three of 2021. The app returns the results of the answered instruments, identifying the user, gender, age, and in the case of adults, the salary range, the work activity, the work company and the work area. Results. Of the total app users who participated, 83.6% were women; 23% were adolescents, 45% emerging adults, 31% adults, and 1% > 49 years of age. High levels of anxiety, depression, stress and suicidal ideation and grief were found in the population, with significant differences greater in women, adolescents, and emerging adults; self-esteem with higher scores in the group older than 49 years. Personal strength and emotional intelligence, both protective factors, had statistical significance in favor of adults, older than 49 years, and low scores in the group of adolescents. Conclusions. With the application of mental health instruments with a psychological well-being app, it was possible to select a high n of participants from different age groups, identifying high scores for anxiety, depression, and suicidal ideation at risk levels, and with significant differences in adolescents, emerging adults, and women. Those over 49 years of age had positive scores on Personal Strength and Emotional Intelligence.

Abstract The labor sector has responsibly faced the effects of the coronavirus (COVID-19) and the adversities that this epidemic causes, however, this human group is not exempt from risks and psychological effects due to the seriousness of the situation in the workplace, which you can resettle into the family. His performance is consistent with reality, although he needs different emotional conditions that allow him to continue in his performance. The research had as objectives: to design an instrument to measure the emotional salary and validate the instrument created for the insertion of the emotional salary before COVID-19. The methodology used was non-experimental, descriptive, and transversal, and as a variable of study interest: the Emotional Salary. An instrument was designed and validated to measure emotional salary, with a Cronbach’s alpha of 0.925, which was applied to a sample of 207 workers. Respondents expressed a favorable predisposition to the instrument and their perception of emotional salary is considered high. As conclusions, the reaffirmation of the insertion of the emotional salary is obtained, with strategies of attention to human resources in a personalized way, with respect to their emotions in the workplace in the face of COVID-19.

Resumen El sector laboral se ha enfrentado responsablemente ante las afectaciones del coronavirus (COVID-19) y las adversidades que esta pandemia ocasiona, no obstante, este grupo humano no está excepto de riesgos y de afectaciones psicológicas por la gravedad de la situación en el ámbito laboral, que puede reasentar en la familia. Su actuación es consecuente con la realidad, aunque necesita de condiciones emocionales diferentes que le permitan continuar en su desempeño. La investigación tuvo como objetivos: diseñar un instrumento para medir el salario emocional y validar el instrumento creado para la inserción del salario emocional ante la COVID-19. La metodología empleada fue de tipo no experimental, descriptivo y transversal, y como variable de interés de estudio: el salario emocional. Se diseñó y validó un instrumento para medir el salario emocional, con un alfa de Cronbach de 0,925, el cual fue aplicado a una muestra de 207 trabajadores. Los encuestados manifestaron una predisposición favorable al instrumento y su percepción de salario emocional es considerada como alta. Como conclusiones se obtiene la reafirmación de la inserción del salario emocional, con estrategias de atención al recurso humano de forma personalizada, con respecto a sus emociones del ámbito laboral ante la escalada de la COVID-19.

ABSTRACT The objective of this work is to determine the relationship of the Emotional Salary and the levels of effectiveness, considering as a study the Twenty-Sixth District Municipality of October in Piura, Peru (year 2018), supported by the qualitative method, techniques such as the experimental design of the correlational descriptive type of cross-section, applying the finite formula, data collection techniques and surveys, concluding that the correlation between emotional salary and effectiveness is significant, although it is too low to accept the hypothesis that emotional salary contributes refreshingly in effectiveness. It is proven that the salary does contribute significantly to greater efficiency work. It is necessary to implement the proposed strategies of the Emotional Salary tool for increasing effectiveness, minimizing dissatisfaction and poor performance in their functions. Considering the importance of the worker's well-being versus work performance, this research is required.

RESUMEN Se persigue como objetivo determinar la relación del Salario Emocional y los niveles de efectividad considerando como estudio la Municipalidad Distrital Veintiséis de octubre en Piura, Perú (año 2018), apoyados en el método cualitativo se emplearan técnicas como el diseño experimental de tipo descriptivo correlacional de corte transversal, aplicando la fórmula finita , las técnicas de recolección de datos y las encuestas, llegando a la conclusión de que la correlación entre el salario emocional y la efectividad es significativa, aunque es muy baja como para aceptar la hipótesis de que el salario emocional contribuye en forma representativa en la efectividad . Se comprueba que el salario si contribuye notablemente a una mayor eficiencia en el trabajo. Es necesario Implementar las estrategias propuestas de la herramienta Salario Emocional para el aumento de la efectividad, minimizando la insatisfacción y el bajo desempeño en sus funciones. Considerando la importancia del bienestar del trabajador versus el rendimiento laboral se precisa realizar esta investigación.

ABSTRACT The overload is a state of emotional exhaustion, stress and fatigue, which directly affects the activities of the caregiver. The purpose of the study was to determine the factors that affect the overload of the caregiver in the elderly with self-care deficit. The method used was a descriptive, analytical type cross-section, as data collection techniques, Zarit surveys were applied, Data analysis using SPSS23 and interpretation with Rho Sperman, obtaining as a result a female population (17) 94.44%, male (1) with 5.56% in basic education (7) 38.9%, secondary (10) 55.6%, higher (1) 5.6%, 100% are family mothers and daughters, the caregivers of the elderly, salary the basic with (7) 38.88 %, less than basic (10) 55.56%, higher than basic (1) 5.56%, hours dedicated 24 hours with 55.56%, from 8 to 12 hours with 33.33%, 4 to 8 hours 11.11% training on some times 16.67% rarely 38.89% never 44.44% was found Moderate overload 61.10%, Intense overload 38.9%. There was a statistically significant association was p = <0.01. Therefore, the overload of the caregivers involved biological factors influences the fact of being mother and daughter, psychological emotional state, economic repercussions the fact of the low salary for the burden of the responsibility and work hours, social lack of recreation these findings gave the guideline to create educational strategies to minimize caregiver overload.

RESUMEN La sobrecarga es un estado de agotamiento emocional, estrés y cansancio, que afecta directamente las actividades del cuidador el propósito del estudio fue determinar los factores que inciden en la sobrecarga del cuidador en adulto mayor con déficit de autocuidado el método utilizado fue tipo descriptivo, analítico de corte transversal, como técnicas de recolección de datos se aplicó encuestas de Zarit, El análisis de datos mediante SPSS23 y la interpretación con Rho Sperman, obteniendo como resultados una población de sexo femenino (17) 94.44%, masculino (1) con 5.56% en educación básica (7) 38.9%, secundaria (10) 55,6%, superior (1) 5,6%, el 100% son familiares madres e hijas las cuidoras de los adultos mayores, salario el básico con (7) 38.88%, menos del básico (10) 55,56%, mayor del básico (1) 5.56% , las horas dedicadas 24 horas con 55.56%, de 8 a 12 horas con 33,33%,4 a 8 horas 11.11% capacitaciones el algunas veces 16,67% rara vez 38.89% nunca el 44,44% se encontró síndrome de sobrecarga moderada un 61.10%, Sobrecarga intensa 38,9% Existió asociación estadísticamente significativa fue de (p=<0.01) . Por tanto, en la sobrecarga de los cuidadores intervienen factores biológicos influye hecho de ser mujer madre e hija, psicológicos estado emocional, económico repercute el hecho del poco salario para la carga para la responsabilidad y horas de trabajo, sociales falta de recreación estos hallazgos dieron la pauta para crear estrategias educativas a si minimizar la sobrecarga del cuidador.

ORIENTATION: Work-related stress and burnout among social workers are on the rise because of extensive workload, job dissatisfaction and exposure to traumatic situations. Therefore, one should determine how they impact the well-beingRESEARCH PURPOSE: This study determined the factors and effects of work-related stress and burnout on the well-being of social workersMOTIVATION FOR THE STUDY: An alarming number of social workers show no compassion towards the clients owing to burnout. Therefore, more research is needed for social workers to enhance their purpose and work engagement.RESEARCH APPROACH/DESIGN AND METHOD: This qualitative study was designed from an interpretivist perspective. Fourteen social workers, aged 35-59 years, from two Department of Social Development and Welfare offices (Alice and King Williams Town) selected through purposive sampling participated in the study. Data were gathered by means of focus group interviews and grounded theory was applied for data analysis.MAIN FINDINGS: The study results confirmed that social workers attributed their work-related stress to lack of resources such as transport, computers and inadequate emotional support from their supervisors. Thus, they demonstrated impaired personal strength and poor human relationsPRACTICAL/MANAGERIAL IMPLICATIONS: To achieve commitment and optimism, there should be recruitment of new staff and salary increase for social workers.CONTRIBUTION/VALUE-ADD: The study results should provide coping strategies for social workers when faced with secondary traumatic stress.

Objetivos: Determinar a prevalência de burnout em internos de medicina geral e familiar da zona Norte de Portugal e testar possíveis associações com fatores sociodemográficos, profissionais e stress. Tipo de estudo: Observacional, transversal, com componente analítica. Local: Zona Norte de Portugal. População: Médicos internos de medicina geral e familiar. Métodos: Amostra de conveniência constituída pelos internos presentes nas reuniões das direções de internato entre 3 de novembro a 11 de dezembro de 2009. Aplicámos o Questionário de Stress nos Profissionais de Saúde, o inventário de burnout de Maslach e colhemos dados sociodemográficos e profissionais. Calculámos a prevalência de burnout e testámos associações entre o stress laboral e o burnout. Resultados: Estudámos uma amostra de 210 internos (68% da população), dos quais 72% eram mulheres. A taxa de resposta foi de 92,5%. A maioria dos internos referiu stress moderado (n=127, 60,5%), sobretudo nas ações de formação e em lidar com os pacientes. A prevalência de burnout variou entre 8,6% (IC95% 4,8-12,4%) e 34,3% (IC95% 27,9-40,7%), consoante a definição utilizada. Observámos que 29,8% (IC95% 23,6-36,0%) dos internos apresentavam exaustão emocional (EE) elevada, 17,7% (IC95% 12,5-22,9%) despersonalização (DP) elevada e 43,4% (IC95% 36,7-50,1%) baixa realização pessoal (RP). A DP foi significativamente maior nos homens (p<0,001) e naqueles que não tinham escolhido a medicina geral e familiar como primeira opção (p<0,001). O nível de stress associou-se significativamente com as três dimensões do burnout (EE p<0,001, DP p<0,001 e RP p=0,02). Além disso, os seis domínios de stress associaram-se com a EE (p<0,01), cinco com a DP (p<0,001) e o domínio carreira e remuneração com a RP (p<0,01). Conclusões: Este estudo encontrou uma prevalência estimada de burnout em internos de medicina geral e familiar similar a outros estudos. Os resultados obtidos sublinham a importância na adoção de estratégias de prevenção neste grupo vulnerável.

Objectives: To determine the prevalence of burnout among family medicine trainees in the north region of Portugal and to test possible associations of burnout with sociodemographic and occupational factors and stress. Type of study: Cross-sectional. Location: Northern Portugal. Population: Family medicine trainees. Methods: We used a convenience sample of the trainees attending meetings of the residency program from 3 November to 11 December 2009. We used the Maslach Burnout Inventory and the Stress in Health Professionals questionnaire and collected sociodemographic and professional data. The prevalence of stress and burnout were calculated and associations between job stress and burnout were tested. Results: We studied a sample of 210 trainees (68% of the population) of whom 72% were female. The response rate was 92.5%. Most trainees reported moderate stress (n=127, 60.5%), especially in training activities and in dealing with patients. The prevalence of burnout in trainees ranged between 8.6% (95%CI 4.8-12.4) and 34.3% (95%CI 27.9-40.7), depending on the definition used. We found that 29.8% (95%CI 23.6-36.0) of trainees had high emotional exhaustion, 17.7% (95%CI 12.5-22.9) had high depersonalization and 43.4% (95%CI 36.7-50.1) had low personal accomplishment. Depersonalization was significantly higher in men (p<0.001) and among those who did not choose general practice as first choice (p<0.001). Stress scores were significantly associated with all components of the Maslach Inventory (EE p<0.001, DP p<0.001, and DP p=0.02). In addition, all six subscales of the stress questionnaire were significantly associated with EE (p<0.001), five with DP (p<0.001) and salary with RP (p<0.01). Conclusions: This study found an estimated prevalence of burnout similar to that found in other studies. This stresses the importance of prevention and intervention strategies for this vulnerable group.