Abstract This review article presents the theoretical basis of contributions, lines of research and approaches that exist from the Ibero-American point of view, with the aim of showing quantitatively the main Ibero-American exponents on Media and Information Literacy [MIL], the results are the product of a search in the WoS, in the category Arts & Humanities Citation Index [AHCI], using Media Literacy and Media and Information Literacy filters; the results are stored in a database that is debugged and then analyzed in the VOSviewer bibliometric software; the types of analysis are co-authored, with the Association Strengh and Ling/Long Modularity methods; the information is presented in tables and bibliometric networks; visualizing the level of association and density given by author and country. The results show Spain with the largest number of researchers with publications in high-impact journals, showing different approaches to MIL and its impact on contemporary society from the educational, political, economic and technological fields; its contribution combines criteria on the need to implement teaching-learning processes supported in ICT to innovate the educational field since digital media do not cause changes by themselves is necessary government collaboration in Latin America; the Ibero-American referents of the MIL are Ignacio Aguaded, Luis Miguel Romero Rodríguez, Rosa García Ruiz, Amor Pérez Rodríguez.

Resumen Este artículo de revisión muestra el fundamento teórico de aportes, líneas de investigación y enfoques que existen desde el punto de vista Iberoamericano, con el objetivo de mostrar cuantitativamente los principales exponentes iberoamericanos sobre Alfabetización Mediática e Informacional [AMI], los resultados son producto de una búsqueda en la WoS, en la categoría Arts & Humanities Citation Index [AHCI], con el uso de filtros Media Literacy y Alfabetización Mediática e Informacional, los resultados se almacenan en una base de datos que se depura y luego se analiza en el software bibliométrico VOSviewer. Los tipos de análisis son coautoría, con los métodos Association Strengh y Ling/Long Modularity, la información se presenta en tablas y redes bibliométricas; y se visualiza el nivel de asociación y densidad que existe por autor y país. Los resultados muestran a España con el mayor número de investigadores con publicaciones en revistas de alto impacto con diferentes enfoques sobre la AMI y la incidencia en la sociedad contemporánea desde el ámbito educativo, político, económico y tecnológico; su contribución aúna criterios sobre la necesidad de implementar procesos de enseñanza-aprendizaje con soporte en TIC para innovar el ámbito educativo, ya que los medios digitales no suscitan cambios por sí mismos, es necesaria la colaboración gubernamental en América Latina; los referentes iberoamericanos de la AMI son Ignacio Aguaded, Luis Miguel Romero Rodríguez, Rosa García Ruiz, Amor Pérez Rodríguez.

Abstract This article presents a systematic literature review on the reuse of electric vehicle batteries (EVB) for second-life applications in power systems. The end-oflife of these batteries represents a major environmental problem due to their composition and materials. The study aims to analyze the reuse of EVBs as a sustainable alternative for the environment. Additionally, it seeks to provide complementary services to facilitate the incorporation of intermittent unconventional renewable generation into the electrical grid. Through an exhaustive search of scientific publications indexed in prestigious digital catalogs and their subsequent systematic treatment, a selected group of 49 scientific articles published between 2018 and 2023 have been found in which the different opportunities, benefits and limitations of second-life energy storage systems oriented to boost a circular economy have been identified. The study concludes that, although the reuse of batteries has not yet been fully addressed or implemented due to existing challenges in terms of technology, costs, and regulations, it is of utmost importance to delve deeper into its analysis to improve efficiency and reduce the environmental impacts associated with the manufacturing, use, and disposal of such batteries.

Resumen Este artículo presenta una revisión sistemática de literatura relativa al tópico reutilización de baterías de vehículos eléctricos (BVE) para aplicaciones de segunda vida en sistemas eléctricos de potencia. El fin del ciclo de vida de estas baterías representa un gran problema ambiental debido a su composición y materiales. El estudio tiene por objeto analizar la reutilización de las BVE como una alternativa sostenible para el medioambiente y, además, para brindar servicios complementarios que faciliten la incorporación de generación renovable no convencional de carácter intermitente a la red eléctrica. A través de una búsqueda exhaustiva de publicaciones científicas indexadas en catálogos digitales prestigiosos y de su posterior tratamiento sistemático, se ha llegado a un número selecto de 49 artículos científicos publicados entre 2018 y 2023. En ellos ha sido posible identificar las diferentes oportunidades, beneficios y limitaciones de los sistemas de almacenamiento de energía de segunda vida orientadas a impulsar una economía circular. El estudio concluye que, si bien la reutilización de baterías no está plenamente tratada ni implementada, debido a que aún enfrenta desafíos en términos de tecnología, costos y regulaciones, es de gran importancia profundizar su análisis para mejorar la eficiencia y disminuir los impactos ambientales que provocan su fabricación, uso y desecho.

University extension is a function that is inseparable from teaching and research, bringing it closer to society and the surrounding communities. This paper aims to present a literature review on extension projects that can help public and private high schools in meeting the goals of the National Education Plan (PNE). It is hoped that the scientific articles already published on the subject will contribute to the policy that guides the structuring of the new PNE for secondary education. To this end, we used a method based on systematic bibliographic review (SBR), looking at publications in renowned digital databases (Portal Capes Periódicos, Scopus, Science Direct and Web of Science) over the last 20 years (2003-2023). The results show that the literature on the subject is scarce, although there are relevant articles that indicate successful extensive actions in different communities and that can be linked the goals 3, 6, 7, 8, 11 and 12 of the PNE for high school. The conclusion is that extension courses can be used within regular high school, as their objectives are consistent with the PNE guidelines.

La extensión universitaria es una función inseparable de la enseñanza y de la investigación, acercándola a la sociedad y a las comunidades circundantes. Este artículo tiene como objetivo presentar una revisión bibliográfica sobre los proyectos de extensión que pueden ayudar a las escuelas secundarias públicas y privadas a cumplir los objetivos del Plan Nacional de Educación (PNE). Se espera que los artículos científicos ya publicados sobre el tema contribuyan a la política que orienta la estructuración del nuevo PNE para la educación secundaria. Para ello, se utilizó el método basado en la revisión bibliográfica sistemática (RBS), considerando las publicaciones en bases de datos digitales de renombre (Portal Capes Periódicos, Scopus, Science Direct y Web of Science) de los últimos 20 años (2003-2023). Los resultados indican que la literatura sobre el tema es escasa, pero existen artículos relevantes que indican acciones extensivas de éxito en diferentes comunidades y que pueden vincularse a los objetivos 3, 6, 7, 8, 11 y 12 del PNE para la enseñanza media. Se concluye que los cursos de extensión pueden utilizarse dentro de la escuela secundaria regular, ya que sus objetivos están en consonancia con las directrices del PNE.

A extensão universitária é uma função indissociável às funções de ensino e de investigação, aproximando-a da sociedade e das comunidades do entorno. Este trabalho visa apresentar uma revisão bibliográfica sobre projetos de extensão que possam auxiliar as escolas públicas e privadas de Ensino Médio no cumprimento das metas do Plano Nacional de Educação (PNE). Espera-se que os artigos científicos já publicados sobre o tema reúnam contribuições a política que orienta a estruturação do novo PNE para o ensino médio. Para tanto, recorreu-se ao método baseado na revisão bibliográfica sistemática (RBS), considerando as publicações em bases digitais renomadas (Portal Capes Periódicos, Scopus, Science Direct e Web of Science) dos últimos 20 anos (2003-2023. Os resultados apontam que a literatura sobre o tema é escassa, embora haja artigos relevantes que indicam ações extensivas bem-sucedidas em diferentes comunidades e que podem ser atreladas às metas 3, 6, 7, 8, 11 e 12 do PNE do PNE para o Ensino Médio.  Conclui-se que os cursos de extensão podem ser utilizados dentro do Ensino Médio regular, pois seus objetivos condizem com as diretrizes do PNE.

ABSTRACT In the face of declining vaccination coverage and the dissemination of health-related information, conversations in the public/mediatic digital sphere constitute a relevant study area for the field of health communication. Through a qualitative study based on the analysis of government publications, digital press, and social media, we characterize the public conversation on vaccines - in terms of topics, moments, axes, and framings in Argentina during the 2020-2021 period - marked by the debate on covid-19 vaccines. The results show that public conversation focused on covid-19 vaccination, structured in two distinct moments (vaccine production and vaccination campaign), and under moral framings grounded in vaccination as a care practice and science as an authoritative voice. Simultaneously, doubts about the safety and efficacy of vaccines shaped arguments of vaccine hesitancy, which we understand as part of extended practices associated with distrust towards institutions and reinterpretations of scientific knowledge and care.

RESUMEN Ante la caída de las coberturas vacunales y la circulación informativa sobre salud, las conversaciones en el entorno público/mediático digital constituyen un ámbito de estudio relevante para el campo de la comunicación en salud. A través de un estudio cualitativo, basado en el análisis de publicaciones del gobierno, la prensa digital y las redes sociales, caracterizamos la conversación pública sobre vacunas -en términos de temas, momentos, ejes y encuadres en Argentina en el período 2020-2021- signada por el debate sobre las vacunas covid-19. Los resultados muestran que la conversación pública se centralizó en la vacunación contra el covid-19, se estructuró en dos momentos diferenciados (producción de vacunas y campaña de vacunación) y bajo encuadres morales sustentados en la vacunación como práctica de cuidado y la ciencia como voz autorizada. En simultáneo, las dudas sobre la seguridad y eficacia de las vacunas estructuraron argumentos de reticencia vacunal, que entendemos como parte de prácticas extendidas, asociadas con las desconfianzas hacia las instituciones y reinterpretaciones del conocimiento científico y del cuidado.

RESUMEN Ante la caída de las coberturas vacunales y la circulación informativa sobre salud, las conversaciones en el entorno público/mediático digital constituyen un ámbito de estudio relevante para el campo de la comunicación en salud. A través de un estudio cualitativo, basado en el análisis de publicaciones del gobierno, la prensa digital y las redes sociales, caracterizamos la conversación pública sobre vacunas -en términos de temas, momentos, ejes y encuadres en Argentina en el período 2020-2021- signada por el debate sobre las vacunas covid-19. Los resultados muestran que la conversación pública se centralizó en la vacunación contra el covid-19, se estructuró en dos momentos diferenciados (producción de vacunas y campaña de vacunación) y bajo encuadres morales sustentados en la vacunación como práctica de cuidado y la ciencia como voz autorizada. En simultáneo, las dudas sobre la seguridad y eficacia de las vacunas estructuraron argumentos de reticencia vacunal, que entendemos como parte de prácticas extendidas, asociadas con las desconfianzas hacia las instituciones y reinterpretaciones del conocimiento científico y del cuidado.

ABSTRACT In the face of declining vaccination coverage and the dissemination of health-related information, conversations in the public/mediatic digital sphere constitute a relevant study area for the field of health communication. Through a qualitative study based on the analysis of government publications, digital press, and social media, we characterize the public conversation on vaccines - in terms of topics, moments, axes, and framings in Argentina during the 2020-2021 period - marked by the debate on covid-19 vaccines. The results show that public conversation focused on covid-19 vaccination, structured in two distinct moments (vaccine production and vaccination campaign), and under moral framings grounded in vaccination as a care practice and science as an authoritative voice. Simultaneously, doubts about the safety and efficacy of vaccines shaped arguments of vaccine hesitancy, which we understand as part of extended practices associated with distrust towards institutions and reinterpretations of scientific knowledge and care.

BACKGROUND: Mental healthcare workforce shortage in Nigeria poses a major obstacle to mental health services scale-up. Digital psychiatry may provide a veritable platform to bridge treatment gaps. AIM: To provide an overview of quantity and range of peer-reviewed publications on digital psychiatry in Nigeria. SETTING: A comprehensive literature search encompassed all original, peer-reviewed research articles on digital psychiatry in Nigeria. PubMed, Google Scholar, and a direct exploration of relevant journal article reference lists were utilised. Inclusion criteria covered peer-reviewed original articles conducted in Nigeria between January 2013 and January 2023, regardless of quality. Exclusions comprised case reports, reviews, dissertations, and abstracts. METHODS: Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) guidelines were adhered to, while methodological framework of Arksey and O'Malley was used to describe the review. RESULTS: Fourteen studies meeting inclusion criteria exhibited two primary research areas: implementation and intervention. Most studies focused on intervention strategies, showcasing efficacy of digital devices in enhancing outcomes in depression and clinic appointments. Implementation studies indicated favorable acceptance by both clients and healthcare practitioners. CONCLUSION: Digital technology seems acceptable to Nigerian patients and clinicians. Policies to operationalise provision of digital healthcare services will have positive impact in addressing unmet mental health needs. Finally, the quality of the evidence from majority of studies has to be enhanced, and additional studies are required to uncover gaps in some regions of the country. CONTRIBUTION: This research demonstrates that, despite some drawbacks, digital methods of providing mental healthcare are practical in Nigeria.

Resumo O objetivo do artigo é analisar o conteúdo sorofóbico explicitado nas publicações veiculadas nas redes sociais digitais no contexto do HIV e da Aids no Brasil. Trata-se de um estudo qualitativo do tipo exploratório descritivo, de base documental. Os dados obtidos foram avaliados utilizando a metodologia de análise documental por meio da análise de conteúdo temático com auxílio do software NVivo®12 Plus (Windows). Foram gerados 187 códigos, posteriormente agrupados conforme a semântica das palavras, originando cinco categorias temáticas: #VivendoComHIV, #PrecisamosFalarSobreIsso, #OQueÉSOROFOBIA, #SorofobiaéCrime e #SorofobiaNÃO. Os resultados evidenciaram as principais manifestações acerca da sorofobia relacionada ao HIV e à Aids nas redes sociais. O conteúdo compartilhado debateu as dificuldades de viver com uma doença que apresenta dimensões sociais; a relevância de falar e difundir conteúdo sobre o HIV e a Aids; os elementos que compõem o processo de estigmatização e, consequentemente, estruturam a sorofobia na sociedade; os direitos sociais e civis das pessoas vivendo com HIV; as medidas de combate à sorofobia nas instituições de saúde; e as implicações da sorofobia no âmbito da saúde pública.

Abstract The aim of this article is to analyze the serophobic content explicit in the publications published in Digital Social Networks in the context of HIV and AIDS in Brazil. This is a qualitative study of the descriptive exploratory type, based on documents. The data obtained were evaluated using the methodology of documentary analysis through Thematic Content Analysis with the aid of NVivo®12 Plus (Windows). A total of 187 codes were generated, subsequently grouped according to the semantics of the words, originating five thematic categories: #LivingWithHIV, #WeNeedtoTalkAboutIt, #WhatISSEROPHOBIA, #SerophobiaIsACrime, and #NoSerophobia. The results showed the main manifestations of HIV and AIDS-related serophobia on social networks. The shared content discussed the difficulties of living with a disease that has social dimensions; the relevance of talking and disseminating content about HIV and AIDS; the elements that make up the stigmatization process and, consequently, structure serophobia in society; the social and civil rights of people living with HIV; measures to combat serophobia in health institutions; and the implications of serophobia in the field of public health.

PURPOSE: The digitisation of economies and finance shows the importance of digital transformation (DT) in helping countries, markets and institutions to remain competitive. The changes brought about are not only technological in nature in certain market niches but affect the globality of a country's institutions with environmental and social implications. For this reason, in recent years, DT has received increasing attention from researchers, and this study will show its evolution of DT and its components in the period 2012-2022 DESIGN/METHODOLOGY/APPROACH: For this purpose, a literature review with bibliometric analysis is carried out, in order to evaluate DT and its components in emerging and developed economy countries. In the statistical work, the bibliometrix and biblioshiny software packages were used to perform data extraction and quantitative analysis of the research articles, obtained from the Web of Science databases FINDINGS/RESULTS: A total of 164 articles were selected for the research, which served to identify the most relevant publications on the case of DT in developing versus developed countries PRACTICAL IMPLICATIONS: Thus, this research is of great interest to academics and practitioners who can explore knowledge on DT in a global context and analyse the main trends and authors contributing to knowledge in this scientific field ORIGINALITY/VALUE: The conclusions obtained refer both to the theoretical framework and to the implications for the management of both public administrations and international governmental organisations

This is a case study of a digital innovation aimed at increasing researchers’, professionals’, and the general public’s ability to approach research publications with a ready method of checking its compliance with the features that set scholarly publishing apart from other sources of information. More specifically, the innovation consists of generating a “publication facts label” (PFL) for articles and journals, which records their adherence to eight elements that reflect scholarly publishing standards. The label conveys data and links for publisher identity, scholarly editorial oversight, article acceptance rates, journal indexing, expert peer review, competing interests, data availability, and research funding (Fig. 1). The PFL is modeled on the United States nutrition facts label that, since 1996, has appeared on food products, proving itself an effective science communication strategy with adoptions around the world in different formats (Christof et al., 2018; Post et al., 2010). At this point, the PFL is being developed as an open source software project by the Public Knowledge Project (PKP) at Simon Fraser University for use with its Open Journal Systems. In this case study, we present the rationale, design, and assessment strategies involved in PFL development and piloting. Although the PFL is still at an early stage, we consider the lessons already learned from this approach worth introducing into the industry’s current emphasis on ways to improve research integrity.

Resumen El avance de la modernidad torna imperativo asegurar el adecuado funcionamiento de los servicios gubernamentales y la efectiva implementación de políticas y programas para garantizar la sostenibilidad de la ciudadanía. El objetivo de esta investigación fue proporcionar un análisis exhaustivo de las tendencias actuales, vacíos temáticos y áreas de investigación futura en administración y gestión pública. Para lograr ello, se llevó a cabo un análisis cienciométrico y una revisión sistemática de literatura sobre la última producción en Scopus, durante los últimos cinco años. Los hallazgos revelan que la producción actual presenta una tendencia al alza. Se identificaron tres categorías de tendencias: consolidadas, intermedias y emergentes. Entre las tendencias consolidadas se destacaron términos como gobernanza, transparencia, corrupción, gobierno electrónico y sostenibilidad. Las tendencias emergentes contemplan: salud pública, big data, gobierno abierto, transformación digital y ciudades inteligentes. También se reveló la importancia de una gobernanza efectiva y participación ciudadana en salud y, la adopción estratégica de tecnologías para mejorar la eficiencia operativa y prestación de servicios gubernamentales personalizados. En futuros trabajos, se recomienda el estudio en las tendencias emergentes, intermedias o vacíos temáticos identificados, tales como la colaboración público-privada e internacional en el desarrollo de una gobernanza sostenible, difusión y prevención salud en comunidades en estado de vulnerabilidad o, el impacto de las TIC en logro de resultados en países en desarrollo.

Abstract In this research, it was shed light on the imperative of ensuring effective government services and sustainable policies in the context of modernity. The study utilized a combination of scientometric analysis and systematic literature review to explore the current landscape of public administration and management. The analysis of the latest Scopus publications revealed a noticeable increase in research production over the past five years. There were identified three categories of trends: consolidated, intermediate, and emerging. Prominent themes included governance, transparency, corruption, e-government, and sustainability, while emerging trends encompassed public health, big data, open government, digital transformation, and smart cities. The findings emphasize the critical role of effective governance and citizen participation in shaping health-related policies, as well as the strategic adoption of technologies to improve service delivery. Looking ahead, it is proposed further investigation into emerging and intermediate trends, along with addressing identified thematic gaps such as public-private and international collaboration for sustainable governance, addressing health disparities in vulnerable communities and the role of higher education to develop ethical leaders. Moreover, the impact of information and communication technologies (ICTs) on achieving developmental goals in developing countries merits in-depth exploration. This research contributes valuable insights for policymakers, academics, and practitioners seeking to enhance public administration practices and meet the evolving needs of society.

Resumen La producción contemporánea del paisaje no es ajena a las prácticas que ocurren en las plataformas sociodigitales. En tal sentido, en la presente investigación se estudian ciertas formas en que se instrumentalizan los paisajes turísticos con el objetivo de mercantilizar su componente visual desde la figura digital del travel blogger. Para ello, a través de la analítica cultural y la entrevista en profundidad, identificamos y comprendimos la retórica visual y las estrategias textuales empleadas por una travel blogger. Específicamente descargamos 450 publicaciones de su perfil de Instagram para distinguir los patrones de comunicación utilizados para instrumentalizar el paisaje en beneficio de la construcción de su personaje. Con la entrevista en profundidad contextualizamos los resultados desde la perspectiva de la microcelebridad. Los resultados indican cómo la presentación del paisaje es configurada desde ciertas estrategias que fragmentan el espacio en función de las cualidades estéticas del personaje, la exposición de los patrocinadores y el deseo por constituirse como una microcelebridad.

Abstract Contemporary landscape production is not exempt from the practices that occur on sociodigital platforms. In that sense, this research studies certain ways in which tourist landscapes are instrumentalized from the digital figure of the travel blogger in order to commercialize their visual component. For this, through cultural analytics and in-depth interview we identify the visual rhetoric and textual strategies used by a travel blogger. Specifically, we downloaded 450 publications from her Instagram profile to distinguish the communication patterns used to instrumentalize the landscape for the benefit of the construction of her character. With the in-depth interview we contextualize the results from the microcelebrity perspective. The results indicate how the presentation of the landscape is configured from certain strategies that seek to fragment the space based on the aesthetic qualities of the character, the exposure of the sponsors and the desire to become a microcelebrity.

Resumo No contexto de uma sociedade cada vez mais diversificada e plural, onde coexistem diferentes identidades e perspetivas, surge o problema do discurso de ódio, caracterizado por expressões e ações violentas dirigidas a grupos minoritários ou maioritários, bem como a grupos vulneráveis. Este fenómeno, potenciado pela amplificação proporcionada pelas plataformas digitais e pelas redes sociais em particular, coloca desafios significativos para a coexistência e os direitos humanos na nossa era interligada. Este artigo aborda o estudo do discurso de ódio no campo das Ciências da Informação e Documentação, com foco na análise de pesquisas publicadas entre 2017 e 2022 na Web of Science e em teses de doutorado defendidas na região ibero-americana. A estratégia de busca utilizada retornou um total de 59 registros para análise bibliométrica. Para a análise foi utilizada a ferramenta Pajek e o algoritmo Kamada-Kawai para visualizar a rede de colaboração científica, enquanto o VOSviewer foi utilizado para criar a rede de coautoria e exportar para o referido software para análise, bem como a rede de co-ocorrência de tópicos. Os resultados da análise mostram um aumento nas publicações sobre discurso de ódio entre 2017 e 2022, com um salto notável em 2021 e 2022. Espanha, Estados Unidos e Brasil são os países mais produtivos neste tema e universidades como a Universidade Complutense se destacam fora de Madrid e da Universidade Federal do Paraná do Brasil. A revista Information Processing & Management constitui o meio fundamental de divulgação e comunicação do conhecimento científico sobre discurso de ódio. A análise das redes sociais revela que a maioria dos investigadores do tema trabalha individualmente, embora se tenha observado nos últimos anos uma tendência para equipas de coautores mais estáveis, razão pela qual ainda há espaço para a procura de uma maior colaboração científica. , dada a interdisciplinaridade do tema. A palavra-chave análise de coocorrência reflete uma perspectiva interdisciplinar que engloba ciências da computação, ciências sociais, comunicação e jornalismo no estudo do discurso de ódio nas Ciências da Informação e Documentação.

Abstract In the context of an increasingly diverse society in which different identities and perspectives coexist, hate speech has also emerged and grew parallelly. This phenomenon, characterized by violent actions and expressions directed towards minorities, unprivileged groups as well as vulnerable collectives, is amplified by digital platforms and social media in particular. It poses significant challenges to a proper coexistence and human rights in our interconnected age. This article focuses on the study of hate speech in the field of Library and Information Science based on the research indexed by the Web of Science and the doctoral theses from the Ibero-American region for the period 2017-2022. We retrieved a total of 59 records that were analyzed using the software Pajek to visualize the network of scientific collaboration and the software VOSviewer to create networks of co-authorship and co-occurrence of topics. The results indicate an increase in publications on hate speech between 2017 and 2022, with a significant raise in 2021 and 2022. Spain, the United States, and Brazil stand out as the most productive countries on the topic, with universities such as Complutense University of Madrid in Spain and Federal University of Paraná in Brazil leading this research. The journal "Information Processing & Management" served as a fundamental medium for disseminating scientific knowledge about hate speech. The social network analysis revealed that most researchers in the field work individually, although there is a trend towards more stable co-authorship teams in recent years, suggesting room for greater scientific collaboration given the interdisciplinary nature of the topic. The keyword co-occurrence analysis reflects an interdisciplinary perspective encompassing computer science, social sciences, communication, and journalism in the study of hate speech within Library and Information Science.

Resumen En el contexto de una sociedad cada vez más diversa y plural, donde conviven diferentes identidades y perspectivas, surge la problemática del discurso de odio, caracterizado por expresiones y acciones violentas dirigidas hacia grupos minoritarios o mayoritarios, así como a colectivos vulnerables. Este fenómeno, potenciado por la amplificación que brindan las plataformas digitales y las redes sociales en particular, plantea desafíos significativos para la convivencia y los derechos humanos en nuestra era interconectada. El presente artículo aborda el estudio del discurso de odio en el campo de las ciencias de la información y documentación, centrándose en el análisis de las investigaciones publicadas entre 2017 y 2022 en la Web of Science y en las tesis doctorales sobre el tema defendidas en la región iberoamericana. La estrategia de búsqueda empleada devolvió un total de 59 registros para el análisis bibliométrico. Se ha empleado la herramienta Pajek para el análisis y el algoritmo Kamada-Kawai para visualizar la red de colaboración científica, mientras que VOSviewer se empleó para crear la red de coautoría y poder analizarla, así como la red de coocurrencia de tópicos. Los resultados del estudio muestran un aumento en las publicaciones sobre discurso de odio entre 2017 y 2022, con un salto notable en 2021 y 2022. España, Estados Unidos y Brasil son los países más productivos en este tema, y se destacan universidades como la Universidad Complutense de Madrid y la Universidade Federal do Paraná de Brasil. La revista Information Processing & Management constituye el medio fundamental para la difusión y comunicación de conocimiento científico sobre discurso del odio. El análisis de redes sociales revela que la mayoría de los investigadores sobre el tema trabajan de manera individual, aunque se observa una tendencia hacia equipos de coautores más estables en los últimos años, por lo cual aún existe un espacio para la búsqueda de mayor colaboración científica, dada la interdisciplinariedad del tema. El análisis de coocurrencia de palabras clave refleja una perspectiva interdisciplinaria que abarca ciencias de la computación, ciencias sociales, comunicación y periodismo en el estudio del discurso de odio en ciencias de la información y documentación.

Resumen: La infodemia surgida en el contexto de la pandemia SARS-CoV2 ha puesto en evidencia la relación intrínseca entre la competencia informacional - y específicamente la Alfabetización Informacional en Salud - y el desarrollo de buenas experiencias hacia el cuidado de la salud y el bienestar de las personas. Esta investigación tiene como objetivo mapear la producción científica sobre Alfabetización Informacional en Salud y COVID-19 indexada en la Web of Science y presentar los abordajes vinculados a la investigación sobre este tema que se desarrollan dentro del área de Ciencias de la Información. Se trata de un estudio descriptivo con abordaje metodológico cualitativo y cuantitativo. Como resultado, se recuperaron 51 documentos, 23 de ellos en el ámbito de la Ciencia de la Información, que constituyeron el corpus de análisis. Los análisis realizados sobre el corpus son: evolución temporal de las publicaciones en todas las áreas y sólo en Ciencia de la Información; élite de las revistas; distribución de la autoría y análisis de contenido para presentar los enfoques que representa este corpus. Los resultados permiten ver cómo ha avanzado y retrocedido la producción científica, la difusión de las revistas que han publicado sobre el tema, así como los autores más prolíficos. El análisis también reveló cinco enfoques del tema desde la Ciencia de la Información: a) Comportamiento de búsqueda de información durante la pandemia COVID-19; b) Vacilación y desinformación sobre vacunas; c) Enseñanza de la alfabetización informacional; d) Brecha digital y acceso a la información; e) Habilidades de alfabetización informacional. Este mapeo proporciona una visión general de cómo la producción científica sobre Alfabetización Informacional en Salud y COVID-19 se posiciona en la Ciencia de la Información, algunas de sus especificidades y enfoques de interés.

Abstract: The infodemic that emerged in the scenario of the SARS-CoV2 pandemic brought to light the intrinsic relationship between information competence - and specifically Health Informational Literacy - and the development of good experiences towards the care of people's health and well-being. This research has the objective to map the scientific production on Health Information Literacy and COVID-19 indexed in the Web of Science and present the approaches linked to research on this topic that are developed within the area of Library Information Science. This is a descriptive study using a qualitative and quantitative methodological approach. As a result, 51 documents were retrieved, 23 of them in the field of Information Science, forming the corpus of analysis. The analyses that were made on the corpus are: temporal evolution of publications in all areas and only in Library Information Science; elite of the journals; distribution of authorship and content analysis to present the approaches that this corpus represents. The results show how scientific production has progressed and declined, the spread of journals that have published on the topic, and the most prolific authors. The analysis also revealed five approaches to the subject from a Library Information Science perspective: a) Information-seeking behavior during the COVID-19 pandemic; b) Vaccine hesitancy and disinformation; c) Teaching information literacy; d) Digital divide and access to information; e) Information literacy skills. This mapping provides an overview of how scientific production on Information Literacy in Health and COVID-19 is positioned in Library Information Science, some of its specificities and approaches of interest.

Resumo: A infodemia que emergiu no cenário da pandemia do SARS-CoV2 trouxe à tona a relação intrínseca entre a competência em informação - e especificamente o Letramento Informacional em Saúde - e o desenvolvimento de boas experiências em direção aos cuidados da saúde e do bem-estar das pessoas. Esta pesquisa objetiva mapear a produção científica sobre Letramento Informacional em Saúde e COVID-19 indexada na Web of Science e apresentar as abordagens vinculadas às pesquisas dessa temática que são desenvolvidas dentro da área da Ciência da Informação. Trata-se de uma pesquisa descritiva, que utiliza abordagem metodológica qualiquantitativa. Como resultado foram recuperados 51 documentos, sendo que 23 deles na área da Ciência da Informação, formando o corpus de análise. As análises realizadas sobre o corpus são: evolução temporal das publicações em todas as áreas e somente na Ciência da Informação; elite dos periódicos; distribuição de autoria e análise de conteúdo para apresentar as abordagens que esse corpus representa. Os resultados permitem observar como aconteceu o avanço e retração da produção científica, a pulverização dos periódicos que publicaram sobre o tema, assim como os autores mais profícuos. A análise também revelou cinco abordagens do tema a partir da Ciência da Informação: a) Comportamento de Busca de Informações durante a Pandemia de COVID-19; b) Hesitação em Relação à Vacina e Desinformação; c) Ensino de Letramento Informacional; d) Divisão Digital e Acesso à Informação; e) Habilidades de Letramento Informacional. Esse mapeamento permite traçar um panorama de como se posiciona a produção científica sobre Letramento Informacional em Saúde e COVID-19 na Ciência da Informação, algumas de suas especificidades e abordagem de interesse.

Resumen La tecnología digital y los entornos virtuales de aprendizaje (EVA) desempeñan un papel fundamental en la educación. Mediante el análisis del aprendizaje (LA) se pueden recopilar y analizar datos generados en los EVA con el fin de mejorar el proceso de aprendizaje. Sin embargo, es necesario optimizar el uso de la información recopilada en estos entornos. El objetivo principal de este ensayo es examinar cómo el análisis de estos datos puede potenciar el proceso de enseñanza-aprendizaje y mejorar los resultados académicos. Se presentan investigaciones y ejemplos que ilustran la implementación del LA en diferentes contextos educativos, incluida su aplicación en Latinoamérica, incluido Costa Rica. El ensayo se basa en un análisis documental que utiliza criterios de búsqueda y selección de materiales para respaldar los argumentos expuestos. Se han considerado publicaciones relevantes sobre el LA en la educación superior, el análisis de datos en EVA y la personalización del aprendizaje a través del LA. Se emplearon buscadores y bases de datos como Google Académico, EBSCO y SCOPUS, entre otros, con palabras clave como learning analytics, educación en línea, tecnología educativa y evaluación del aprendizaje. El análisis de datos facilita la mejora del proceso de enseñanza-aprendizaje al brindar retroalimentación significativa y oportuna tanto a estudiantes como a docentes. Las investigaciones en el campo del LA provienen principalmente de países europeos, Corea del Sur, China y Norteamérica. El campo de estudio del LA está en crecimiento en Latinoamérica, donde destacan Colombia, Brasil y Ecuador como principales productores en la región. En Costa Rica el campo del LA aún se encuentra en desarrollo y hay escasas publicaciones sobre el tema. En conclusión, a pesar de su incipiente desarrollo en la región, incluido Costa Rica, la implementación del LA tiene potencial de fortalecer el proceso de aprendizaje-enseñanza.

Abstract Digital technologies and virtual learning environments (VLEs) play a fundamental role in education. Through learning analytics (LA), data generated in VLEs can be collected and analyzed to enhance the learning process. However, the use of these environments' information must be optimized. Therefore, this essay aims to examine how the analysis of this data can enhance the teaching-learning process and improve academic outcomes. The investigator presents research and examples illustrating the implementation of LA in various educational contexts, including its application in Latin America encompassing Costa Rica. Furthermore, the paper is based on a documentary analysis that utilizes search criteria and material selection to support the arguments presented. Relevant publications on LA in higher education, data analysis in VLEs, and personalized learning through LA have been considered. Additionally, the author employed search engines and databases such as Google Scholar, EBSCO, and SCOPUS, among others, using keywords like learning analytics, online education, educational technology, and learning assessment. LA arises from the use of information and communication technologies (ICT) in the educational context. Data analysis facilitates the improvement of the teaching and learning process by providing meaningful and timely feedback to both students and teachers. Research in the field of LA predominantly originates from European countries, South Korea, China, and North America. In terms of Latin America, this field is growing while Colombia, Brazil, and Ecuador stand out as the main producers in the region. However, in Costa Rica, LA is still developing, and there are few publications on the topic. In conclusion, despite its incipient growth in the region, including Costa Rica, the implementation of LA has the potential to strengthen the teaching and learning process.

Resumo Na Atenção Primária à Saúde (APS), proposta para reorientar os serviços tornando-os mais efetivos, concretizar a resolubilidade é um desafio. Este trabalho apresenta um panorama de estudos acerca da melhoria da resolubilidade na APS entre 2010 e 2020. Dos 8.369 artigos advindos da busca na PubMed e Biblioteca Virtual em Saúde, selecionaram-se 90 para análise temática no software Atlas.ti® 9.0. Quatro categorias emergiram: estratégias de monitoramento e avaliação da qualidade, arranjos de organização, modelos, tecnologias aplicadas à APS. Predominaram estudos sobre indicadores por condições sensíveis, apontando-se para efeitos positivos de programas institucionais de avaliação, APS como política estruturante, força de trabalho adequada, medidas para aumento da disponibilidade e tecnologias digitais. Permanecem controvérsias sobre a remuneração por desempenho. O expressivo número de publicações brasileiras demonstra difusão da APS e preocupação com seu desempenho. O panorama reforça aspectos já reconhecidos, mas mostra a necessidade de um modelo lógico para delimitar o que se pretende resolver na APS, além de esclarecer a polissemia em torno da resolubilidade. Outra possibilidade seria, no Brasil, esse conceito ser substituído pelo de efetividade.

Abstract Primary Health Care (PHC) intends to rearrange services to make it more effective. Nevertheless, effectiveness in PHC is quite a challenge. This study reviews several articles regarding the effectiveness improvements in PHC between 2010 and 2020. Ninety out of 8,369 articles found in PubMed and the Virtual Health Library databases search were selected for thematic analysis using the Atlas.ti® 9.0 software. There were four categories identified: strategies for monitoring and evaluating health services, organizational arrangements, models and technologies applied to PHC. Studies concerning the sensitive conditions indicators were predominant. Institutional assessment programs, PHC as a structuring policy, appropriate workforce, measures to increase access and digital technologies showed positive effects. However, payment for performance is still controversial. The expressive number of Brazilian publications reveals the broad diffusion of PHC in the country and the concern on its performance. These findings reassure well-known aspects, but it also points to the need for a logical model to better define what is intended as effectiveness within primary health care as well as clarify the polysemy that surrounds the concept. We also suggest substituting the term “resolvability”, commonly used in Brazil, for “effectiveness”.