Resumen: Este artículo analiza el impacto potencial de los chatbots en el mejoramiento del servicio al cliente en la industria logística, evaluando el rendimiento de diez destacadas empresas en Colombia, Perú y Ecuador (zona CPE). Estas empresas, insertas en el sector de servicios logísticos, desempeñan un papel crucial en la cadena de suministro, ofreciendo servicios especializados que abarcan transporte, almacenamiento y otras áreas dentro de su actividad económica. El estudio, que incluyó a 1250 usuarios individuales tipo B2C (empresa a consumidor) de chatbots, se enfocó en analizar la efectividad de estas herramientas y su repercusión en la conformidad del cliente. Mediante análisis de regresión múltiple, se identificaron elementos fundamentales que inciden en la satisfacción del cliente, como la capacidad de abordar problemas, el conocimiento detallado de la empresa, la autonomía en la resolución de problemas, la precisión gramatical y la reputación general. Los resultados destacan el potencial de los agentes virtuales para mejorar significativamente la atención al consumidor en la logística, señalando su eficacia en la resolución de problemas, familiaridad con productos y servicios, autonomía en la resolución de problemas, corrección gramatical y recomendaciones de usuarios. Estos hallazgos son cruciales para el sector logístico, subrayando el papel transformador de los chatbots en la elevación de la satisfacción del cliente y la eficiencia operativa mediante la integración tecnológica.

Abstract: The article analyzes the potential effectiveness of chatbots on enhancing consumer service in the logistics industry, assessing the performance of ten prominent companies in Colombia, Peru, and Ecuador (CPE region). These companies, situated in the logistics services sector, play a crucial role in the supply chain, offering specialized services encompassing transportation, storage, and other areas within their economic activities. The study, involving 1250 individual B2C (business-to-consumer) users of chatbots, focused on analyzing the effectiveness of these tools and their impact on customer satisfaction. Through multiple regression analysis, key factors influencing customer satisfaction were identified, such as the ability to address issues, detailed knowledge of the company, autonomy in issue resolution, grammatical accuracy, and overall reputation. The results underscore the significant potential of chatbots to enhance customer service in logistics, emphasizing their effectiveness in issue resolution, familiarity with products and services, autonomy in issue resolution, grammatical correctness, and user recommendations. These findings are vital for the logistics sector, highlighting the transformative role of chatbots in elevating customer satisfaction and operational efficiency through technological integration.

Abstract The aim of this research is to analyze the columns on language published (CSL) in the newspaper La Vanguardia and written by Ramón Carnicer, in the seventies, and Magí Camps, in the second decade of the 21st century. The CSLs are conceived as the product of a linguistic tradition, but, at the same time, they are an ideal instrument for observing the evolution of a language. The results show, on one hand, that both authors have the same linguistic interests and discuss the same issues of idiomatic correctness in their writings, although they are nearly fifty years apart. On the other hand, the columns are a reflect of a period and an excellent tool to study modern Spanish, in particular, the change in the conception of both norm and usage and the evolution towards a pan-Hispanic linguistic policy and respect for other varieties of Spanish or other languages.

Resumen El presente trabajo tiene como objetivo analizar las columnas sobre la lengua (CSL) publicadas en el periódico La Vanguardia y escritas por Ramón Carnicer y Magí Camps, el primero de ellos en los años setenta y el segundo en la segunda década del siglo XXI. Concebimos las CSL como producto de una tradición lingüística, pero, al mismo tiempo, son un instrumento ideal para la observación de la evolución de una lengua. Los resultados muestran, por un lado, que ambos autores tienen las mismas preocupaciones lingüísticas y tratan los mismos temas sobre corrección idiomática en sus escritos, aunque les separa una distancia de cerca de cincuenta años. Por otro lado, las columnas son reflejo de una época y un excelente medio para estudiar el español moderno, en concreto, el cambio de concepción tanto de norma como de uso y la evolución hacia una política lingüística panhispánica y de respeto a otras variedades del español u otras lenguas.

Abstract: File systems, being one of the core components of any computational device, contain the most important information which makes them pivotal to any digital forensics investigation. However, file system parsing is a complex process. Existing file system forensic software are capable of processing large datasets but often at the cost of either performance or resource utilisation. Slow evidence processing has a direct impact on investigation time, while higher resource requirements have a monetary impact. Digital Forensics labs are often on a constrained budget in terms of both time and money. So, they often need to define priorities on a case-by-case basis. Another major concern for forensic investigators is correctness. Tools that suffer from memory management issues may generate inconsistent reports or worse yet, increase overall attack surface for malware that may pollute investigator’s workstation. This research proposes a novel open-source exFAT file system parsing library. It has been validated against the current open-source state-of-the-art: The Sleuth Kit (TSK), on a dataset of disk images ranging from 1MiB to 1TiB. Experimental results indicate that the proposed tool is 40 times faster and 17 times more memory efficient than TSK.

Abstract In this work, a corotational finite element formulation is suggested for spatial beams with geometrically nonlinear behavior subjected to static loads. We returned to the three successive rotation angle procedure, mainly the Tait-Bryan angles. By carefully defining the trigonometric rules for all rotation angles, the singularity problem, that had limited the use of these angles, is avoided. Three different types of coordinate systems are used: a fixed global coordinate system that stays fixed throughout the analysis, a fixed local coordinate system that is fixed and precisely attached to each element, and a corotational local frame for each element that moves and rotates together with the element throughout the analysis. The rigid body motion can easily be separated from the overall deformation since the deformation is always tiny relative to the corotational frame. An incremental-iterative method is used for the solution based upon the Newton-Raphson method. Different examples are solved to demonstrate the practicality, correctness, and accuracy of the proposed method. The solutions converge at a relatively quick rate. work loads procedure TaitBryan Tait Bryan angles problem avoided analysis incrementaliterative incremental iterative NewtonRaphson Newton Raphson practicality correctness rate

South African law under the Labour Relations Act 66 of 1995 (LRA), as amended, confers on the Labour Court the power to adjudicate on issues relating to strikes and to grant an interdict and/or order the payment of just and equitable compensation for any loss attributable to the strike or lockout. At least 48 hours before the strike, workers or their trade unions must give written notice of their intention to strike to the employer, the applicable negotiating council, and the Commission for Conciliation, Mediation, and Arbitration. If a strike follows the law, workers who take part in it are shielded from being fired for no other reason than that they are striking. Employees on strike and their trade unions are shielded from lawsuits for any losses or harm sustained while on the protected strike. During an unprotected strike, workers lose the legal protections afforded by labour laws, leaving them open to legal action and possible termination. In the case under review - Massmart Holdings and Others v South African Commercial Catering and Allied Workers Union [2022] ZALCJHB 119 - the trade union, from whom the employer sought compensation for damages caused during a protected strike, objected to the Labour Court's jurisdiction as derived from the LRA. This article provides a critical review of the Labour Court's jurisdiction, particularly in the light of section 68 of the LRA, to order compensation. The analysis revisits previous judgments to test the correctness of the judgment given in the Massmart case.

Resumen Los tipos de mímesis artística son básicamente tres: ritual, visual y cognitiva. Las dos últimas son las que más han influido en el arte, y se corresponden con las tesis defendidas por Platón y Aristóteles. La experiencia estética de la pintura vinciana es diferente. Tal distinción no depende de la fidelidad a un supuesto modelo real, tampoco de la corrección anatómica de sus personajes o de la pureza geométrica de sus perspectivas. Parece guardar relación con lo que en el ámbito de la Estética se denomina ‛identificación’, ‛encarnación’, ‛presentización’ o ‛representación’. En el presente artículo proponemos reseñar que Leonardo fue un artista más aristotélico que platónico. En su obra y escritos hallamos suficientes trazas aristotélicas. Sin embargo, en el pensamiento y el hacer vinciano se da una forma de mímesis inventiva que nos permite reinterpretar qué es una representación. Se pretende advertir el hondo calado representativo, en el sentido de un hacer presente, que subyace en el hacer vinciano. Su destreza no se agota en la semejanza, ni en el conocimiento de la realidad, sino en un convocar a presencia. Semejante hito nos permite aventurar, más allá de tendencias psicoanalíticas o psicológicas, por qué algunas obras vincianas -inacabadas- podemos considerarlos finalizados.

Abstract The types of artistic mimesis are basically three: ritual, visual and cognitive. The last two are the ones that have most influenced art and correspond to the theses defended by Plato and Aristotle. The aesthetic experience of Vinciana painting is different. Such a distinction does not depend on fidelity to a supposed real model, nor on the anatomical correctness of its characters or the geometric purity of its perspectives. It seems to be related to what in the field of Aesthetics is called ‘identification’, ‘incarnation’, ‘presentization’ or ‘representation’. In this article we propose to show that Leonardo was an artist more Aristotelian than Platonic. In his work and writings, we find enough Aristotelian traces. However, in vinciano thought and doing there is a form of inventive mimesis that allows us to reinterpret what a representation is. This article aims to notice the deep re-presentative depth, in the sense of a present doing that underlies the vinciano making. His skill is not exhausted in the likeness, nor in the knowledge of reality, but in a summoning to presence. Such a milestone allows us to venture, beyond psychoanalytic or psychological tendencies, why some works from Vinciana -unfinished- can be considered finished.

Abstract References to the past have always been a common trope in political discourse. Either alluding to more recent or distant periods, processes, events, figures, or works, political actors and groups often use the past to convey certain ideas or aspects of their own agenda. This article examines the uses of the Middle Ages in twenty-first-century political discourse, using Portugal as a starting point within a broader European context. We delve into several explicit and implicit verbal and non-verbal references to the medieval past made by local, regional, and national political agents and groups. Three questions guide our research: 1) Are criteria of truthfulness and correctness relevant for this type of discourse? 2) Is it effective? 3) What are the differences between political ideologies when it comes to using the Middle Ages? We argue that the instrumentalization of the medieval past goes far beyond ideology itself, and that its value resides more in its political effectiveness than in the veracity of the claims and the intentionality or awareness of the agents that use this rhetorical device.

Resumo As referências ao passado foram sempre um motivo recorrente no discurso político. Tanto aludindo a acontecimentos mais recentes como a épocas, processos, eventos, figuras ou trabalhos temporalmente mais distantes, os atores e grupos políticos usam com frequência o passado para transmitir determinadas ideias ou aspetos da sua própria agenda. O presente artigo examina os usos da Idade Média no discurso político do século XXI, tendo Portugal como ponto de partida e situando-o no contexto europeu mais amplo. Debruçamo-nos sobre várias referências-explícitas e implícitas, verbais e não verbais-ao passado medieval feitas por agentes e grupos políticos a nível local, regional e nacional. Três questões conduziram a nossa investigação: 1) Serão a veracidade e a correção critérios relevantes para este tipo de discurso? 2) Em que medida são estes discursos eficazes? 3) Quais as diferenças entre ideologias políticas no que toca aos usos da Idade Média? A nossa tese é que a instrumentalização do passado medieval é algo que ultrapassa as fronteiras ideológicas, sendo que o seu valor reside mais na sua eficácia política que na veracidade das suas afirmações ou na intencionalidade/consciência por parte dos agentes que usam este instrumento retórico.

Abstract: The task of identifying complex words within a context usually referred to as Complex Word Identification (CWI) or Lexical Complexity Prediction (LCP), is a vital component in Lexical Simplification pipelines. Correctness of complexity estimation depends on presented features, i.e. hand-crafted features, word embeddings, and presence of surrounding context, as well as on exploited rules or models, i.e. manually designed filtering, classic machine learning models, recurrent neural networks, and Transformer-based models. To our knowledge, the majority of existing works in CWI and LCP areas are devoted to investigating properties of English words and texts, accompanied by studies of German, Spanish, French and Hindu languages with little to no attention to Russian. In this paper, we present a study on lexical complexity estimation for the Russian language, by investigating the following topics: how well do morphological, semantic, and syntactic properties of a word represent its complexity; does a surrounding context significantly affect the accuracy of complexity estimation. We provide a brief description of the dataset of lexical complexity in context based on the Russian Synodal Bible and expand it by presenting a dataset of morphological, semantic, and syntactic features for annotated words. Additionally, we present linear regression and RuBERT models as baselines for lexical complexity estimation respectively.

ABSTRACT In order to intercept hypersonic vehicles in near-space, a head-pursuit cooperative guidance law is proposed in this paper. Firstly, interceptors are regarded as multi-agents, and the communication relationship between them is represented by graph theory. Based on the time consistency theory of multi-agent system and sliding mode theory, a guidance law is designed along line-of-sight (LOS) to ensure the time cooperation of interceptors. Secondly, considering the requirement of the head-pursuit theory to the lead angle, a finite-time guidance law is designed perpendicular to LOS to ensure that each interceptor can complete head-pursuit interception. For the purpose of improving the intercept precision, extended state observers are used to estimate the system disturbances. The correctness of the guidance law is analyzed by Lyapunov stability theory. Finally, numerical simulations are presented and the results further verify the correctness of the guidance law. nearspace, nearspace near space, space near-space headpursuit head pursuit paper Firstly multiagents, multiagents multi agents, agents multi-agents multiagent agent lineofsight line sight (LOS Secondly angle finitetime finite interception precision disturbances Finally

Abstract Introduction The availability of a clinical decision algorithm for diagnosis of chronic lymphocytic leukemia (CLL) may greatly contribute to the diagnosis of CLL, particularly in cases with ambiguous immunophenotypes. Herein we propose a novel differential diagnosis algorithm for the CLL diagnosis using immunophenotyping with flow cytometry. Methods The hierarchical logistic regression model (Backward LR) was used to build a predictive algorithm for the diagnosis of CLL, differentiated from other lymphoproliferative disorders (LPDs). Results A total of 302 patients, of whom 220 (72.8%) had CLL and 82 (27.2%), B-cell lymphoproliferative disorders other than CLL, were included in the study. The Backward LR model comprised the variables CD5, CD43, CD81, ROR1, CD23, CD79b, FMC7, sIg and CD200 in the model development process. The weak expression of CD81 and increased intensity of expression in markers CD5, CD23 and CD200 increased the probability of CLL diagnosis, (p < 0.05). The odd ratio for CD5, C23, CD200 and CD81 was 1.088 (1.050 - 1.126), 1.044 (1.012 - 1.077), 1.039 (1.007 - 1.072) and 0.946 (0.921 - 0.970) [95% C.I.], respectively. Our model provided a novel diagnostic algorithm with 95.27% of sensitivity and 91.46% of specificity. The model prediction for 97.3% (214) of 220 patients diagnosed with CLL, was CLL and for 91.5% (75) of 82 patients diagnosed with an LPD other than CLL, was others. The cases were correctly classified as CLL and others with a 95.7% correctness rate. Conclusions Our model highlighting 4 markers (CD81, CD5, CD23 and CD200) provided high sensitivity and specificity in the CLL diagnosis and in distinguishing of CLL among other LPDs. (CLL immunophenotypes cytometry LPDs . (LPDs) 30 22 72.8% 728 72 8 (72.8% 27.2%, 272 27.2% , 27 2 (27.2%) Bcell B cell study CD5 CD CD43 ROR1 ROR CD79b CDb b FMC7 FMC CD20 process CD8 CD2 p 0.05. 005 0.05 0 05 0.05) C23 C 1088 1 088 1.08 1.050 1050 050 (1.05 1.126, 1126 1.126 126 1.126) 1044 044 1.04 1.012 1012 012 (1.01 1.077, 1077 1.077 077 1.077) 1039 039 1.03 1.007 1007 007 (1.00 1.072 1072 072 0946 946 0.94 0.921 0921 921 (0.92 0.970 0970 970 95% 95 [95 C.I., CI C.I. I C.I.] respectively 9527 95.27 9146 91 46 91.46 973 97 3 97.3 214 (214 915 5 91.5 75 (75 957 7 95.7 rate (CD81 (LPDs 72.8 (72.8 27.2 (27.2% CD4 00 0.0 C2 108 08 1.0 1.05 105 (1.0 112 1.12 12 104 04 1.01 101 01 107 1.07 07 103 03 1.00 100 094 94 0.9 0.92 092 92 (0.9 0.97 097 9 [9 C.I 952 95.2 914 91.4 97. 21 (21 91. (7 95. (CD8 72. (72. 27. (27.2 0. 10 1. (1. 11 1.1 09 (0. [ (2 ( (CD (72 (27. (1 (0 (27

ABSTRACT Various problems are encountered during the screw feeding process of chopped cornstalk. Therefore, it is important to deeply analyze and understand the relationship between conditions and productivity of screw conveyors. This study reveals the influence of air velocity, pitch, rotational speed, and feeding rate on productivity, power consumption, specific power consumption and pressure of material for a coupled screw-pneumatic conveyor. Through a theoretical analysis, a mathematical model is established that simultaneously considers the compression characteristics of the material, material pressure from the change in pitch and centrifugal force of the screw axis, productivity of the coupled screw-pneumatic conveyor, power consumption and specific power consumption. Then, experiments are conducted to investigate the influence of the structural and working parameters of the conveyor on its performance. Finally, the correctness of the theoretical calculation is verified through a comparison with experimental results. The results of the theoretical analysis are in good agreement with the experimental results, and the relative deviations fall within 10%, 13%, 14% and 11% for the productivity, energy consumption, specific consumption and material pressure of the conveyor, respectively. With increasing airflow speed, pitch, rotational speed and feeding volume, the power consumption increases, and the other parameters have their own trends. cornstalk Therefore conveyors velocity screwpneumatic pneumatic axis Then performance Finally 10 10% 13 13% 14 11 respectively volume increases trends 1

RESUMEN Objetivo: desarrollar y validar una plataforma digital para la gestión de inmunobiológicos especiales en Atención Primaria de Salud. Métodos: estudio metodológico, realizado en Campinas/SP, Brasil. El desarrollo de la plataforma se llevó a cabo entre julio y diciembre de 2021. Entre abril y octubre de 2022, la simulación y validación fueron realizadas por profesionales, aplicando un instrumento que contiene declaraciones referentes a las características y subcaracterísticas de la norma ISO/IEC 25010, juzgada como de acuerdo, desacuerdo o no aplicable. Se estimaron valores de características y subcaracterísticas, considerando adecuado el valor mínimo de 70% de respuestas positivas. Las características y subcaracterísticas que no alcanzaron el valor mínimo tuvieron sus justificaciones categorizadas de acuerdo con los cambios realizados. Resultados: la plataforma se denominó ConectAPS-CRIE. Se desarrollaron las áreas de Login, Panel de Inicio, Usuarios, Unidades, Inmunobiológicos, Pacientes, Solicitudes, Informes y Ayuda. Al ser validadas por enfermeros, las subcaracterísticas Accesibilidad (66,7%) y Protección contra errores (66,7%) fueron consideradas inadecuadas. Los profesionales de TI consideraron inadecuadas la característica Fiabilidad (52,8%) y las subcaracterísticas Corrección funcional (69,2%), Accesibilidad (37,5%), Protección contra errores (40%), Integridad (59,1%) y No repudio (66,7%). Las categorías de justificaciones reportadas y modificadas fueron: desaparición del expediente del paciente al cambiarlo; acceso al sistema utilizando únicamente una contraseña; falta de funciones de accesibilidad; falta de validación de datos personales; exclusión de pacientes con solicitud registrada; inclusión de una solicitud sin registro de paciente; ajuste de diseño y mensajes de texto en la función Adjuntar archivo; solicitud desconectada de la unidad del usuario solicitante. Conclusión: la plataforma puede facilitar la gestión de solicitudes de inmunobiológicos especiales en Atención Primaria y su validación ha permitido mejorarla. Objetivo Salud Métodos metodológico CampinasSP Campinas SP Campinas/SP Brasil 2021 2022 ISOIEC ISO IEC 25010 aplicable 70 positivas realizados Resultados ConectAPSCRIE. ConectAPSCRIE ConectAPS CRIE. CRIE ConectAPS-CRIE Login Inicio Usuarios Unidades Inmunobiológicos Pacientes Solicitudes Ayuda enfermeros 66,7% 667 66 7 (66,7% 52,8% 528 52 8 (52,8% 69,2%, 692 69,2% , 69 2 (69,2%) 37,5%, 375 37,5% 37 5 (37,5%) 40%, 40 40% (40%) 59,1% 591 59 1 (59,1% 66,7%. . cambiarlo contraseña accesibilidad personales registrada archivo solicitante Conclusión mejorarla 202 2501 66,7 6 (66,7 52,8 (52,8 69,2 (69,2% 37,5 3 (37,5% 4 (40% 59,1 (59,1 20 250 66, (66, 52, (52, 69, (69,2 37, (37,5 (40 59, (59, 25 (66 (52 (69, (37, (4 (59 (6 (5 (69 (37 ( (3

ABSTRACT Objective: to develop and validate a digital platform for managing special immunobiologicals in Primary Health Care. Method: this is a methodological study, carried out in Campinas/SP, Brazil. The platform development took place between July and December 2021. Between April and October 2022, simulation and validity were carried out by professionals, applying an instrument containing statements referring to the ISO/IEC 25010 standard characteristics and sub-characteristics, judged as in agreement, disagreement or does not apply. Values of characteristics and subcharacteristics were estimated, considering the minimum value of 70% of positive answers to be adequate. Characteristics and subcharacteristics that did not reach the minimum value had their justifications categorized according to changes made. Results: the platform was called ConectAPS-CRIE. Login, Home Dashboard, Users, Units, Immunobiological, Patients, Requests, Reports and Help areas were developed. When validated by nurses, the Accessibility (66.7%) and Protection Against Error (66.7%) subcharacteristics were considered inadequate. Information technology professionals considered the Reliability characteristic (52.8%) and the Functional correctness (69.2%), Accessibility (37.5%), Error protection (40%), Integrity (59.1%) and Non-repudiation (66.7%) sub-characteristics to be inadequate. The categories of justifications reported and changed were: disappearance of patients’ record when changing it; access to the system using only a password; lack of accessibility characteristics; lack of validity of personal data; exclusion of patients with a registered request; inclusion of a request without patient registration; layout and text message adjustment in the Attach File function; request disconnected from the requesting user’s unit. Conclusion: the platform can facilitate the management of requests for special immunobiologicals in Primary Care and its validity has allowed it to be improved. Objective Method study CampinasSP Campinas SP Campinas/SP Brazil 2021 2022 ISOIEC ISO IEC 2501 subcharacteristics, sub characteristics, agreement apply estimated 70 adequate made Results ConectAPSCRIE. ConectAPSCRIE ConectAPS CRIE. CRIE ConectAPS-CRIE Login Dashboard Users Units Immunobiological Patients Requests developed nurses 66.7% 667 66 7 (66.7% inadequate 52.8% 528 52 8 (52.8% 69.2%, 692 69.2% , 69 2 (69.2%) 37.5%, 375 37.5% 37 5 (37.5%) 40%, 40 40% (40%) 59.1% 591 59 1 (59.1% Nonrepudiation Non repudiation password data registration function users user s unit Conclusion improved 202 250 66.7 6 (66.7 52.8 (52.8 69.2 (69.2% 37.5 3 (37.5% 4 (40% 59.1 (59.1 20 25 66. (66. 52. (52. 69. (69.2 37. (37.5 (40 59. (59. (66 (52 (69. (37. (4 (59 (6 (5 (69 (37 ( (3

RESUMO Objetivo: desenvolver e validar uma plataforma digital para gerenciamento de imunobiológicos especiais na Atenção Primária à Saúde. Método: estudo metodológico, realizado em Campinas/SP, Brasil. O desenvolvimento da plataforma ocorreu entre julho e dezembro de 2021. Entre abril e outubro de 2022 realizou-se simulação e validação pelos profissionais, aplicando-se instrumento contendo afirmativas referentes às características e subcaracterísticas da norma ISO/IEC 25010, julgadas como de acordo, desacordo ou não se aplica. Foram estimados valores das características e subcaracterísticas, considerando-se adequado o valor mínimo de 70% de respostas positivas. Características e subcaracterísticas que não alcançaram o valor mínimo tiveram suas justificativas categorizadas conforme alterações realizadas. Resultados: a plataforma foi denominada ConectAPS-CRIE. Foram desenvolvidas áreas de Login, Painel Inicial, Usuários, Unidades, Imunobiológicos, Pacientes, Solicitações, Relatórios e Ajuda. Na validação por enfermeiros, consideraram-se inadequadas as subcaracterísticas Acessibilidade (66,7%) e Proteção contra erro (66,7%). Profissionais da área de informática consideraram inadequada a característica Confiabilidade (52,8%) e as subcaracterísticas Correção funcional (69,2%), Acessibilidade (37,5%), Proteção contra erro (40%), Integridade (59,1%) e Não repúdio (66,7%). As categorias das justificativas relatadas e alteradas foram: desaparecimento do cadastro do paciente ao alterá-lo; acesso ao sistema utilizando somente senha; ausência de recursos de acessibilidade; ausência de validação de dados pessoais; exclusão de paciente com solicitação cadastrada; inclusão de solicitação sem cadastro de paciente; ajuste de layout e mensagem de texto na função Anexar Arquivo; solicitação desvinculada da unidade do usuário solicitante. Conclusão: a plataforma poderá facilitar o gerenciamento de solicitações de imunobiológicos especiais na Atenção Primária e sua validação permitiu aprimorá-la. Objetivo Saúde Método metodológico CampinasSP Campinas SP Campinas/SP Brasil 2021 202 realizouse realizou profissionais aplicandose aplicando ISOIEC ISO IEC 25010 acordo aplica considerandose considerando 70 positivas realizadas Resultados ConectAPSCRIE. ConectAPSCRIE ConectAPS CRIE. CRIE ConectAPS-CRIE Login Inicial Usuários Unidades Imunobiológicos Pacientes Solicitações Ajuda enfermeiros consideraramse 66,7% 667 66 7 (66,7% 66,7%. . 52,8% 528 52 8 (52,8% 69,2%, 692 69,2% , 69 2 (69,2%) 37,5%, 375 37,5% 37 5 (37,5%) 40%, 40 40% (40%) 59,1% 591 59 1 (59,1% foram alterálo alterá lo alterá-lo senha acessibilidade pessoais cadastrada Arquivo solicitante Conclusão aprimorála. aprimorála aprimorá la. la aprimorá-la 20 2501 66,7 6 (66,7 52,8 (52,8 69,2 (69,2% 37,5 3 (37,5% 4 (40% 59,1 (59,1 250 66, (66, 52, (52, 69, (69,2 37, (37,5 (40 59, (59, 25 (66 (52 (69, (37, (4 (59 (6 (5 (69 (37 ( (3

Resumen Se propone la investigación simbólica de dos publicaciones en Instagram por Heineken y Carrefour. Esta elección se hizo porque representan la idea de “corrección política”. El objetivo es analizar estas comunicaciones a la luz de teorías imaginarias, como lo sugieren M. Contrera, G. Durand, C. Jung y otros, ya que esta acción permite identificar aspectos ocultos en las publicaciones y la percepción de qué información hay allí, sin embargo, además de la evidencia de intereses comerciales que apuntan a reforzar la buena reputación pública de la marca. Las conclusiones sugieren que es posible cambiar esta percepción sesgada construyendo una masa crítica, suficientemente calificada para reconocer estos mecanismos que conducen a la unilateralidad de la comunicación. Carrefour corrección política. política . política” imaginarias M Contrera G Durand C otros allí embargo marca crítica comunicación

Abstract We propose a symbolic investigation of two publications posted on Instagram by Heineken and Carrefour. This choice was made because they represent the idea of “political correctness”. The objective is to analyze these communications from an imaginary theories perspective, as suggested by M. Contrera, G. Durand, C. Jung, and others, as this action allows the identification of hidden aspects in the publications and the perception of what information is there, however, in addition to the obviousness of commercial interests that aim to reinforce the brand’s good public reputation. Our conclusions suggest that it is possible to change this biased perception by building a critical mass sufficiently qualified to recognize these mechanisms that lead to communication one-sidedness. Carrefour political correctness. correctness . correctness” perspective M Contrera G Durand C Jung others there however brands brand s reputation onesidedness. onesidedness one sidedness. sidedness one-sidedness

Resumo Propõe-se a investigação simbólica de duas publicações postadas no Instagram pela Heineken e pelo Carrefour. Essa escolha se deu por estas representarem a ideia do “politicamente correto”. O objetivo é analisar estas comunicações à luz das teorias do imaginário, conforme sugerem M. Contrera, G. Durand, C. Jung e outros, pois tal ação permite a identificação de aspectos escamoteados nas publicações e a percepção de quais informações estão ali, porém, além das obviedades dos interesses comerciais que visam reforçar a boa reputação pública da marca. As conclusões sugerem que é possível a mudança dessa percepção enviesada a partir da construção de uma massa crítica, suficientemente capacitada para reconhecer estes mecanismos que levam a uma unilateralidade comunicacional. Propõese Propõe Carrefour politicamente correto. correto . correto” imaginário M Contrera G Durand C outros ali porém marca crítica comunicacional

Abstract The present study applies computational intelligence techniques in the development of a hybrid model composed of Artificial Neural Networks (ANNs) and Genetic Algorithms (GAs) (MLP-GA) to estimate and fill in the gaps in the monthly variables of evaporation, maximum temperature and relative humidity to six regions in the state of Rio de Janeiro (RJ), Brazil. The results were evaluated using statistical techniques and compared with results obtained by the Multiple Linear Regression (RLM), Multilayer Perceptron (MLP) and Radial Basis Function (RBF) models and also compared with the data recorded by the weather stations. The correlation coefficient (r) between the evaporation estimates generated by MLP-GA with the recorded data showed a high relationship, remaining between 0.82 to 0.97. The average percentage error (MPE) ranged from 6.01% to 9.67%, indicating a accuracy between 90% to 94%. For the maximum temperature generated by MLP-GA the correlation with the recorded data remained between 0.97 to 0.99. It also presented the MPE between 0.95% to 1.57%, maintaining the accuracy of the estimated data between 98% to 99%. The correlation coefficient (r) between the relative humidity estimates generated with the MLP-GA remained between 0.89 a 0.97, the MPE between 1.15% to 1.89%, which guaranteed a rate higher than 98% of correctness in its estimates. Such results demonstrated gains in relation to the other applied models and allowed the accomplishment of the filling of most of the missing values. ANNs (ANNs GAs (GAs MLPGA MLP GA (MLP-GA RJ, RJ , (RJ) Brazil RLM, RLM (RLM) (MLP RBF (RBF stations r (r relationship 082 0 82 0.8 097 97 (MPE 601 6 01 6.01 967 9 67 9.67% 90 94 94% 0.9 099 99 0.99 095 95 0.95 157 1 57 1.57% 98 99% 089 89 115 15 1.15 189 1.89% values (RJ (RLM 08 8 0. 09 60 6.0 96 9.67 5 1.57 11 1.1 18 1.89 6. 9.6 1.5 1. 1.8 9.

Resumo O presente estudo aplica técnicas de inteligência computacional no desenvolvimento de um modelo híbrido composto por Redes Neurais Artificiais (RNAs) e Algoritmos Genéticos (AGs) (MLP-GA) para estimar e preencher lacunas nas variáveis mensais de evaporação, temperatura máxima e umidade relativa em seis regiões do estado do Rio de Janeiro (RJ), Brasil. Os resultados foram avaliados por meio de técnicas estatísticas e comparados com os resultados obtidos pelos modelos de Regressão Linear Múltipla (RLM), Perceptron de Multicamadas (MLP) e Redes de Função de Base Radial (RBF), além de serem comparados com os dados registrados pelas estações meteorológicas. O coeficiente de correlação (r) entre as estimativas de evaporação geradas pelo MLP-GA com os dados registrados mostrou uma relação elevada, permanecendo entre 0,82 e 0,97. O erro percentual médio (MPE) variou de 6,01% a 9,67%, indicando uma precisão entre 90% e 94%. Para a temperatura máxima gerada pelo MLP-GA, a correlação com os dados registrados permaneceu entre 0,97 e 0,99. Apresentou também o MPE entre 0,95% e 1,57%, mantendo a precisão dos dados estimados entre 98% e 99%. O coeficiente de correlação (r) entre as estimativas de umidade relativa geradas pelo MLP-GA permaneceu entre 0,89 e 0,97, com MPE entre 1,15% e 1,89%, garantindo uma taxa superior a 98% de acerto em suas estimativas. Tais resultados demonstraram ganhos em relação aos outros modelos aplicados e permitiram o preenchimento da maioria dos valores ausentes. RNAs (RNAs AGs (AGs MLPGA MLP GA (MLP-GA RJ, RJ , (RJ) Brasil RLM, RLM (RLM) (MLP RBF, RBF (RBF) meteorológicas r (r elevada 082 0 82 0,8 097 97 (MPE 601 6 01 6,01 967 9 67 9,67% 90 94 94% MLPGA, GA, 0,9 099 99 0,99 095 95 0,95 157 1 57 1,57% 98 99% 089 89 115 15 1,15 189 1,89% ausentes (RJ (RLM (RBF 08 8 0, 09 60 6,0 96 9,67 5 1,57 11 1,1 18 1,89 6, 9,6 1,5 1, 1,8 9,