Abstract In this article, the business diagnosis is addressed through a case study focused on Bioeko. The problem context is centered on the need to understand the factors affecting the achievement of an organization's strategic objectives. The aim of the article is to conduct a comprehensive analysis of Bioeko, using an organizational diagnostic tool. The methodology adopted was based on a descriptive and inductive approach backed by a qualitative analysis. An organizational diagnostic tool was developed in Excel that allows the assessment of the organization in five key areas: strategy, finance, marketing, operations, and human resource management. This tool is complemented with specific automatic questionnaires and is based on various dimensions of analysis to evaluate and improve key areas of the company, including the current situation, forecasts, general diagnosis, and results. The study revealed that, despite having strengths in human capital management, Bioeko needs to improve its coordination, marketing, and financial administration to boost its competitiveness. In conclusion, it is argued that the implementation of diagnostic tools will drive continuous improvements in SMEs, promoting innovation and learning through a collaborative working environment. These efforts are fundamental for the growth and sustainable success of small and medium-sized enterprises.

Resumen En este artículo, se aborda el diagnóstico empresarial a través de un estudio de caso centrado en Bioeko. El contexto del problema se centra en la necesidad de comprender los factores que afectan al logro de los objetivos estratégicos de una organización. El objetivo del artículo es realizar un análisis exhaustivo de Bioeko, utilizando una herramienta de diagnóstico organizacional. La metodología adoptada se basó en un enfoque descriptivo e inductivo respaldado por un análisis cualitativo. Se desarrolló una herramienta de diagnóstico organizacional en Excel que permite evaluar la organización en cinco áreas clave: estrategia, finanzas, marketing, operaciones y gestión de recursos humanos. Esta herramienta se complementa con cuestionarios específicos automáticos y se basa en diversas dimensiones de análisis para evaluar y mejorar áreas clave de la empresa, incluyendo la situación actual, previsiones, diagnóstico general y resultados. El estudio reveló que, a pesar de contar con fortalezas en la gestión del capital humano, Bioeko necesita mejorar su coordinación, marketing y administración financiera para impulsar su competitividad. En conclusión, se sostiene que la implementación de herramientas de diagnóstico impulsará mejoras constantes en las Mipymes, fomentando la innovación y el aprendizaje a través de un entorno laboral colaborativo. Estos esfuerzos son fundamentales para el crecimiento y el éxito sostenible de las pequeñas y medianas empresas.

Resumen La alta demanda laboral impuesta por la naturaleza del emprendimiento puede resultar abrumadora. Los trabajadores autónomos suelen asumir múltiples roles, desde la gestión financiera hasta las operaciones diarias, en un entorno empresarial no siempre favorable. Esta acumulación de responsabilidades, además de un desafío práctico, impacta de manera significativa la capacidad de los emprendedores para manejar eficazmente el estrés. Desde esta perspectiva, el estudio tiene como objetivo analizar implicaciones de factores internos y externos que influyen en las manifestaciones de estrés de los trabajadores autónomos, fundadores de pequeñas empresas en la provincia Manabí, Ecuador. Utilizando una metodología cuantitativa y aplicando regresión logística, los resultados revelan una significativa afectación en los niveles de estrés de este colectivo, sobre todo, por las deudas adquiridas, las extensas horas laboradas que limitan el ocio y el bienestar familiar y algunos obstáculos de índole externo como el acceso a la financiación, regulaciones aduaneras y comerciales, la competencia, la ausencia de demanda y la incertidumbre económica. Este estudio no solo proporciona una visión profunda de las experiencias de estrés de los trabajadores autónomos, sino que también destaca la necesidad urgente de políticas específicas que aborden estos desafíos y fomenten un entorno empresarial más saludable.

Abstract The high labor demand imposed by the nature of the venture can be overwhelming. Freelancers often take on multiple roles, from financial management to daily operations, in a business environment that is not always favorable. This accumulation of responsibilities, in addition to being a practical challenge, significantly impacts entrepreneurs' ability to effectively manage stress. From this perspective, the study aims to analyze the implications of internal and external factors that influence the manifestations of stress of self-employed workers, founders of small businesses in the province of Manabí, Ecuador. Using a quantitative methodology and applying logistic regression, the results reveal a significant impact on the stress levels of this group, especially due to the debts acquired, the long hours worked that limit leisure and family well-being, and some external obstacles. such as access to financing, customs and trade regulations, competition, lack of demand and economic uncertainty. This study not only provides deep insight into the stress experiences of freelancers, but also highlights the urgent need for targeted policies that address these challenges and foster a healthier business environment.

Resumen El objetivo de este artículo es presentar los principales argumentos en torno al concepto de desarrollo sostenible empresarial y describir la influencia que éste ha tenido en las empresas y sus operaciones. Se explica la literatura relevante sobre el desarrollo sostenible, sus desafíos actuales y algunas de las direcciones futuras. La argumentación sugiere que antes de desarrollar campañas verdes en los negocios, todavía hay una serie de cuestiones sin resolver en torno al concepto de desarrollo sostenible. Así mismo, existe una necesidad particular de comprender la motivación real de las empresas para la sostenibilidad. Por ejemplo, a nivel de la industria, el comportamiento de una empresa es un tema complejo de controlar, ya sea a través de parámetros legales preestablecidos o mediante un enfoque voluntario. El interés en las prácticas sostenibles ha creado implicaciones importantes para los gerentes de casi todas las industrias que buscan comprender mejor los argumentos en torno al concepto de desarrollo sostenible y el compromiso que las empresas deben asumir para abordar estos desafíos ambientales. Este artículo contribuye a resaltar los desafíos actuales en torno al concepto de desarrollo sostenible describiendo algunos de los desafíos futuros que enfrentará para brindar una mejor aplicación para las empresas.

Abstract The aim of this paper is to present the main arguments around the concept of sustainable development as a business perspective and the influence that this concept has brought to firms and their operations. It explains relevant literature on sustainable development describing its foundations, their current challenges and some of the future directions along which the concept can achieve its intended purpose. The arguments suggest that before calling for a massive green campaign in business, there are unresolved issues around the concept of sustainable development, there is a particular need to understand the real motivation of firms for sustainable. For example, at the industry level, a firm’s behavior is a complex issue to control - either through pre-established legal parameters or through a voluntary approach. The interest in sustainable practices has created important implications for managers in almost every industry looking to better understand the arguments around the concept of sustainable development and the commitment that firms should make to address these environmental challenges. Research centered only on economic benefits or only on environmental issues can lead to an incomplete vision of the opportunities for firms that both approaches can generate if they are correctly combined.

Digital information and data are crucial drivers of progress in various industries, including mining, where data-driven decision making optimizes resource extraction, enhances safety, and ensures sustainability. The adoption of digital technologies like artificial intelligence (AI) and the Internet of Things has amplified the importance of digital information. However, the integrity and security of this information are paramount, leading to the exploration of blockchain technology as a potential solution for secure digital value exchange in mining. This research examines blockchain's capabilities, drawing insights from its applications in sectors like banking, government, healthcare, and entertainment, and evaluates their relevance to mining's core value chain processes. The study identifies blockchain's distributed ledger technology, cryptographic security, and decentralization as unique advantages that can revolutionize mining by enhancing transaction speed, reducing costs, and improving supply chain transparency and compliance with sustainability standards. Blockchain's transparent and auditable records can enhance business transparency, fostering trust among stakeholders, including investors and regulatory bodies. The technology's consensus mechanisms and smart contracts further promote trust in collaborative ventures. This research provides a foundational understanding for decision-makers in the mining industry to evaluate blockchain's feasibility and potential return on investment, guiding strategic planning and resource allocation for blockchain applications. By leveraging blockchain, mining companies can optimize operations, improve sustainability practices, and establish a robust foundation for future growth, positioning blockchain as a transformative technology in the sector.

Abstract This article has the objective of study the inter-island aerial accessibility in the Azores Islands (Portugal). As a space with a particular territorial fragmentation and, furthermore, distant between the different islands, air transport is of vital importance for the socioeconomic development of the Archipelago, promoting the mobility of residents and the increase in tourism. This is penalized in the Azores by the low demographic and economic weight, and also by the notorious imbalance between islands. Methodologically, we study several accessibility parameters, focusing on hourly operations, since it is the one that we detected that presents the worst ratios. For this, we take the inter-island air schedules of 12 years (2009-2020) of the winter seasons, with a greater probability of use by residents and, therefore, for reasons of travel related to business, health, administration, etc. As a result of this article, we discovered that although positive work has been done with the introduction of air public service obligations, imposing a certain number of frequencies, seats, rate caps, etc., the little interest in working in an adaptation of the operating hours based on demand, is leading to availability of time for travelers at destination - in a round-trip operation on the same day, very frequent in inter-island mobility, hardly positive for travelers in more than 70% of the operational routes.

Resumo Este artigo tem como objetivo realizar uma análise da acessibilidade aérea inter-ilhas nas ilhas dos Açores (Portugal). Enquanto espaço afetado pela fragmentação territorial e, ainda por cima, distante entre as diferentes ilhas, o transporte aéreo assume uma importância vital para o desenvolvimento socioeconómico do Arquipélago, facilitando a mobilidade dos residentes e o aumento do turismo. Esta situação é agravada nos Açores pelo baixo peso demográfico e económico, para além do notório desequilíbrio entre ilhas. Metodologicamente, analisamos vários parâmetros de acessibilidade, focando-nos nas operações horárias, pois é onde detetámos os piores rácios. Para tal, tomamos como base os horários das conexões aéreas inter-ilhas de 12 anos (2009-2020) das épocas de inverno, com maior probabilidade de utilização por residentes e, portanto, por motivos de deslocação relacionados com negócios, saúde, administração, etc. Como resultado do artigo, detetamos que embora se tenha trabalhado positivamente com a introdução de obrigações de serviço público aéreo, impondo um certo número de frequências, lugares, tetos tarifários, etc., o pouco interesse em trabalhar num ajustamento dos horários de funcionamento em função da procura está a levar a uma disponibilidade de tempo no destino - numa operação de ida e volta no mesmo dia, muito recorrente na mobilidade inter-ilhas, pouco favorável paraos viajantes em mais de 70% das rotas operacionais.

Resumen Este artículo tiene como objetivo la realización de un análisis de la accesibilidad aérea interinsular en las Islas Azores (Portugal). Como espacio afectado por una fragmentación territorial y, además, distante entre las diferentes islas, el transporte aéreo es de vital importancia para el desarrollo socioeconómico del Archipiélago, facilitando la movilidad de los residentes y creciente turismo. Ello se ve agravado en Azores por el escaso peso demográfico y económico, además con notorio desequilibrio entre islas. Metodológicamente, analizamos varios parámetros de accesibilidad, centrándonos en la operativa horaria, ya que es la que detectamos que presenta peores ratios. Para ello tomamos los horarios aéreos interinsulares de 12 años (2009-2020) de las temporadas de invierno, con mayor probabilidad de uso por residentes y, por ende, por motivos de desplazamiento relacionados con negocios, sanitarios, administración, etc. Como resultados del artículo, detectamos que si bien se ha trabajado positivamente con la introducción de las obligaciones de servicio público aéreo, imponiendo un determinado número de frecuencias, asientos, tope de tarifas, etc., el escaso interés en la mejora de los horarios de operatividad en función de la demanda, está llevando a disponibilidades de tiempo en destino - en una operativa de ida y vuelta en la misma jornada, muy recurrente en la movilidad interinsular, escasamente favorable para los viajeros en más del 70% de las rutas operativas.

The mining industry has yet to fully accept and embrace the strategic role of technology and innovation in successful business planning and execution. In this study, we empirically determine the factors that influence acceptance of technology solutions in the mining industry in South Africa, assess critical success factors influencing adoption of advanced technology in the South African mining industry, and explore challenges faced by the mining industry in South Africa in adopting advanced technology in its operations. Thematic content analysis is employed in the data analysis. Results show that critical success factors to the adoption of mining technology include learning culture, knowledge sharing, high labour costs, and behaviour of other firms in the industry; commonly identified challenges include inadequate engagement with external stakeholders, uncertainties, the cyclical nature of the sector, and high risk related to the adoption of unproven technology and performance systems focused on volumetric production. The study encourages mining companies to implement usage of technology. This can be properly done through regular engagement with the Minerals Council South Africa.

An analysis of the impacts of the Covid-19 pandemic on the South African water sector is presented. The study identified and focused on three main themes: water revenue collection, water service delivery, and water sector operations. The Covid-19 pandemic negatively impacted these aspects and exacerbated pre-existing problems in the water provision landscape of South Africa. Business continuity management was identified as a top priority for water sector institutions in South Africa to ensure the continued provision of critical water services. In-depth case study research is recommended to establish how water sector institutions in South Africa dealt with the Covid-19 pandemic and how this can inform their disaster preparedness and management going forward.

Resumen: En un contexto de creciente globalización y digitalización, las ventanillas únicas para el comercio han adquirido un papel fundamental como herramienta para agilizar y facilitar las operaciones comerciales a nivel internacional. Este artículo científico se centra en el análisis de las tendencias más recientes en la implementación de las ventanillas únicas para el comercio, poniendo de relieve cuatro áreas de particular interés que están moldeando la actualidad de este campo. La primera tendencia se relaciona con la aplicación de una ventanilla única nacional en un país en vez de implementar distintas ventanillas únicas «limitados». La siguiente tendencia implica incluir diversos sectores de servicios en la ventanilla única nacional, desde los servicios regulatorios hasta los servicios privados, en la esfera de la logística y el transporte. La tercera tendencia se relaciona con la transformación de los sistemas nacionales en las plataformas globales de facilitación del comercio que permiten realizar el comercio sin interrupción, en comparación con la ventanilla única, las plataformas para el comercio ofrecen múltiples soluciones y capaces de abarcar un gran número de bienes, servicios y participantes del comercio internacional no sólo en un sector específico, sino abarcar toda la cadena de suministro. Estas tendencias representan una evolución constante en la búsqueda de simplificar y mejorar el comercio internacional, adaptándolo a las demandas cambiantes de la economía globalizada.

Abstract: In a context of increasing globalization and digitalization, single windows for trade have assumed a fundamental role as a tool to streamline and facilitate international business operations. This scientific article focuses on the analysis of the most recent trends in the implementation of single windows for trade, highlighting four areas of particular interest that are shaping the current landscape in this field. The first trend is related to the implementation of a national single window in a country instead of implementing various "limited" single windows. The following trend involves including various sectors of services in the national single window, from regulatory services to private services, in the logistics and transportation sphere. The third trend is related to the transformation of national systems into global trade facilitation platforms that allow uninterrupted trade. Compared to the single window, trade platforms offer multiple solutions and are capable of covering a wide range of goods, services, and international trade participants not only in a specific sector but across the entire supply chain. These trends represent an ongoing evolution in the pursuit of simplifying and enhancing international trade, adapting it to the changing demands of the globalized economy.

ABSTRACT This research study focuses on the business process reengineering of the dimensioning process of imported stock-keeping units (SKU) in a distribution center for a company that specializes in the sale of home improvement products and construction materials. The study involved a time and motion study of the process using the spaghetti diagram tool, which highlighted the factors that were impacting the process and those that may optimize it. This led to an increase in productivity and a decrease in idle time, allowing for quicker measurement of the SKU universe. The study also led to the configuration of a system using the correct data, which streamlined warehouse operations.

RESUMEN Esta investigación se centra en la implementación de la reingeniería del proceso de medición de los Stock Keeping Unit (SKU) importados por un centro de distribución de una empresa especializada en la venta de productos para la mejora del hogar y materiales de construcción. Para identificar los factores que influyen en el proceso y optimizarlo, se realizó un estudio de tiempos y movimientos del proceso utilizando la herramienta conocida como diagrama de espagueti. Como resultado, se incrementó la productividad y disminuyeron los tiempos muertos, lo que permitió medir en menos tiempo el universo de SKU. El estudio también condujo a la configuración del sistema utilizando datos correctos, lo que facilitó la operación dentro del almacén.

Abstract Given the importance of structuring organizations in supply chains as a mechanism for competitiveness, as well as process management for the good operational performance of these chains, this article aims to map and analyze the business processes of a supply chain of the ceramic sector located in northeastern Brazil. To achieve the proposed objective, Lambert, Cooper, and Pagh’s (LCP) model of supply chain management is adopted, which comprises, within its analysis dimensions, the mapping of the dimensional structure of the chain, its processes, and management components. As a result, it was possible to characterize the configuration of the chain under analysis, highlighting the company's proximity focused on the upstream direction of the chain and, consequently, the complexity of the supply operations. Furthermore, based on the problems and inefficiencies identified during the mapping of the supply processes, this study proposes suggestions for changes and improvements to the ceramic sector's supply chain analyzed. By providing a detailed analysis of the dimensional structure of the chain, its processes, and managerial components, this article contributes to the continuous improvement of organizations by providing a practical discussion on the structuring of supply processes and emphasizing the importance of overcoming the identified inefficiencies. competitiveness Brazil objective Lambert Cooper Paghs Pagh s LCP (LCP adopted comprises dimensions components result companys company consequently operations Furthermore sectors analyzed

Resumo Tendo em vista a importância da estruturação das organizações em cadeias de suprimentos como mecanismo de competitividade, bem como do gerenciamento de processos para o bom desempenho operacional dessas cadeias, este artigo tem por objetivo mapear e analisar os processos de negócios de uma cadeia de abastecimento do setor cerâmico situada no nordeste brasileiro. Para atingir o objetivo proposto, é adotado o modelo de Lambert, Cooper e Pagh (LCP) de gerenciamento de cadeias de suprimentos, que compreende dentro de suas dimensões de análise, o mapeamento da estrutura dimensional da cadeia, seus processos e componentes gerenciais. Como resultados foi possível caracterizar a configuração da cadeia em análise, destacando-se a proximidade da empresa foco no sentido upstream da cadeia e, consequentemente, a complexidade das operações de abastecimento. Além disso, a partir dos problemas e ineficiências identificados durante o mapeamento dos processos, este estudo propõe sugestões de mudanças e melhorias para a cadeia de abastecimento analisada. Ao oferecer uma análise detalhada da estrutura dimensional da cadeia, seus processos e componentes gerenciais, este artigo contribui para o aprimoramento contínuo das organizações, fornecendo uma discussão prática sobre a estruturação dos processos de abastecimento e destacando a importância de superar as ineficiências identificadas. competitividade brasileiro proposto Lambert LCP (LCP gerenciais destacandose se consequentemente disso analisada identificadas

ABSTRACT Objective: The study aims to elucidate whether and how firms evolve and recombine their innovation capabilities over time to adapt to market changes. To do so, Brazilian agricultural machinery manufacturers transitioning to Industry 4.0 were analyzed through the lens of four innovation capabilities (development, operations, transactions, and management). Methods: A longitudinal quantitative study was conducted with 29 companies, considering two periods: 2014 and 2018. The evolution and recombination of firms’ capabilities were explored, respectively, through the Wilcoxon signed-rank test and the fuzzy-set qualitative comparative analysis (fsQCA). Results: The four capabilities evolved and were recombined. The evolution of business-driven capabilities (transactions and management) was more significant than the evolution of technology-driven capabilities (development and operations). In 2014 firms innovated by combining development, operations, and management capabilities (DC*OC*MC), and in 2018 by articulating transactions, operations, and management capabilities (TC*OC*MC). Conclusions: Firms changed their focus from technological innovations to business innovations over time. The study discusses the complementarities between these innovation types in the context of firms converting to Industry 4.0. Objective changes so 40 4 0 4. development operations transactions management. . Methods 2 companies periods 201 explored respectively signedrank signed rank fuzzyset fuzzy set fsQCA. fsQCA (fsQCA) Results recombined businessdriven driven technologydriven technology operations. operations) DC*OC*MC, DCOCMC DC*OC*MC , DC OC MC (DC*OC*MC) TC*OC*MC. TCOCMC TC*OC*MC TC (TC*OC*MC) Conclusions 20 (fsQCA (DC*OC*MC (TC*OC*MC

ABSTRACT Objective: the number of women-owned SMEs in the Maldives has increased as a result of the recent popularity of e-commerce and the Covid-19 pandemic. Thus, the purpose of this study was to describe the entrepreneurial experiences of female entrepreneurs in the Maldives in order to gain an understanding of the various stages of entrepreneurial process. Theoretical approach: the conceptual framework of this research was based theoretically on values derived from entrepreneurial theories and the components and features derived from the existing entrepreneurial process models. Method: this study employed a qualitative methodology, with semi-structured interviews conducted with five established female entrepreneurs. Purposive sampling technique was used to select participants. The data collected were analyzed using thematic analysis method. Results: the study’s findings revealed that the conception of the entrepreneurial idea, the first stage of the entrepreneurial process, was primarily inspired by the entrepreneur’s passion and hobby. In the second stage, it was discovered that no proper business planning had been completed, and the business was initially self-financed. In the third stage, it was discovered that the majority of entrepreneurs launched their businesses through social media and managed day-to-day operations as a small team. When it came to fourth stage, most of female entrepreneurs preferred both image and financial growth, with the majority of them relying on government funds for further business growth. Conclusion: this research will assist policymakers to gain insight into female entrepreneurs’ entrepreneurial experiences and, as a result, in developing effective policies and programs to help them expand their business. Objective womenowned women owned ecommerce e commerce Covid19 Covid 19 Covid-1 pandemic Thus approach models Method methodology semistructured semi structured participants method Results studys s idea entrepreneur hobby completed selffinanced. selffinanced self financed. financed self-financed daytoday day team growth Conclusion Covid1 1 Covid-

RESUMO Objetivo: O número de pequenas e micro empresas de propriedade de mulheres nas Maldivas aumentou como resultado da recente popularidade do comércio eletrônico e em virtude da pandemia de Covid-19. Nesse contexto, o presente estudo busca descrever as experiências de mulheres empreendedoras no país, de forma a compreender os vários estágios do processo de empreender. Marco teórico: a estrutura conceitual do estudo se baseia em valores derivados de teorias do empreendedorismo e nos componentes e características oriundos dos modelos de processo empreendedor existentes. Método: A pesquisa adota uma metodologia qualitativa, com entrevistas semiestruturadas conduzidas com cinco mulheres empreendedoras. A técnica de amostragem proposital foi usada para selecionar as participantes e a análise de dados foi realizada pelo método de análise temática. Resultados: o estudo revelou que a concepção da ideia empreendedora, ou seja, o primeiro estágio do processo empreendedor, foi inspirada principalmente pela paixão e hobby da empreendedora. No segundo estágio, descobriu-se que nenhum planejamento de negócios adequado havia sido conduzido e a empresa foi inicialmente autofinanciada. O terceiro estágio mostrou que a maioria das empreendedoras lançou seus negócios por meio de mídias sociais e administrou as operações do dia a dia com uma pequena equipe. No quarto estágio, a maioria das empreendedoras preferiu tanto o crescimento da imagem quanto o financeiro, com a maioria delas contando com fundos do governo para o desenvolvimento do negócio. Conclusão: Esta pesquisa busca ajudar formuladores de políticas a compreender as experiências das empreendedoras e, como resultado, a desenvolver políticas e programas eficazes para ajudá-las a expandir seus negócios Objetivo Covid19. Covid19 Covid 19. 19 Covid-19 contexto país empreender teórico existentes Método qualitativa temática Resultados empreendedora seja descobriuse descobriu autofinanciada equipe financeiro negócio Conclusão ajudálas ajudá las Covid1 1 Covid-1 Covid-

Abstract The Local Innovation Agents Program (ALI) is an initiative of the Brazilian Micro and Small Business Support Service (Sebrae) that offers specialized support to promote increased productivity through innovation. The LIA plays a fundamental role in promoting the competitiveness improvement of Brazilian micro and small companies. The success of the Program in micro and small companies in the commerce and service sectors was responsible for the expansion of the methodology to rural businesses. Given this context, the purpose of this research was to evaluate the impact of the ALI Program methodology on the production processes of animal husbandry (cattle, goats, and sheep) in Rio Grande do Norte, Brazil. To this end, two sub-dimensions of the Innovation Radar were analyzed, before and after monitoring agricultural properties, aiming to identify the operations and procedures adopted to improve the production process and evaluate the solutions chosen to solve property problems. The results demonstrated that the monitored properties showed an improvement of 19.74% in their production processes after monitoring and that the ALI Rural Program methodology had a positive impact on improving the production processes of animal husbandry in RN. (ALI Sebrae (Sebrae innovation businesses context cattle, cattle (cattle goats sheep Norte Brazil end subdimensions sub dimensions analyzed problems 1974 19 74 19.74 RN 197 1 7 19.7 19.

Resumo O Programa de Agentes Locais de Inovação (ALI) é uma iniciativa do Serviço Brasileiro de Apoio às Micro e Pequenas Empresas (SEBRAE) que oferece acompanhamento especializado para promover o aumento da produtividade por meio da inovação. O ALI tem um papel fundamental em promover a melhoria da competitividade das micro e pequenas empresas brasileiras. O sucesso do Programa em micro e pequenas empresas dos setores de comércio e serviço foi responsável pela expansão da metodologia para os negócios rurais. Diante deste contexto, o objetivo desta pesquisa foi avaliar o impacto da metodologia do Programa ALI nos processos produtivos da criação de animais (bovinos, caprinos e ovinos) no Rio Grande do Norte, Brasil. Para isto, foram analisadas duas sub dimensões do Radar de inovação, antes e após o acompanhamento das propriedades agropecuárias, visando identificar as operações e procedimentos adotados para melhoria do processo produtivo e avaliar as soluções escolhidas para a resolução de problemas da propriedade. Os resultados demonstraram que as propriedades acompanhadas apresentaram uma melhoria de 19,74% nos seus processos produtivos após o acompanhamento e mostraram que a metodologia do Programa ALI Rural impactou positivamente na melhoria dos processos produtivos da criação de animais no RN. (ALI SEBRAE (SEBRAE inovação brasileiras rurais contexto bovinos, bovinos (bovinos ovinos Norte Brasil isto agropecuárias propriedade 1974 19 74 19,74 RN 197 1 7 19,7 19,

Resumo Nascida na capital paulista, a Bacio di Latte é uma das referências brasileiras no segmento de sorvetes - ou gelato, como eles preferem - de alto valor agregado. Em pouco mais de 10 anos de uma trajetória bem-sucedida, a sorveteria se estabeleceu em todo o território brasileiro, com mais de 130 unidades próprias, além de uma crescente e vitoriosa operação de distribuição em supermercados. Você acaba de ser contratado como head de marketing e encontra uma empresa que tem passado por um período delicado em suas operações, dado o fechamento das lojas e dos shoppings em virtude da pandemia. Porém, percebe também que a crise acelerou os negócios de alimentação em direção aos canais digitais, o que traz oportunidades e desafios. Caberá a você a liderança desse projeto, que pode representar o próximo salto de crescimento da Bacio di Latte. paulista gelato agregado 1 bemsucedida, bemsucedida bem sucedida, sucedida bem-sucedida brasileiro 13 próprias supermercados operações pandemia Porém digitais desafios projeto

Resumen Nacida en la ciudad de São Paulo, Bacio di Latte es una de las referencias brasileñas en el segmento de helados - o gelato, como prefieren ellos - de alto valor añadido. En poco más de 10 años de exitosa trayectoria, la heladería se ha establecido en todo Brasil, con más de 130 unidades propias, además de una creciente y exitosa operación de distribución en supermercados. Acabas de ser contratado como responsable de marketing y te encuentras con una empresa que atraviesa un momento delicado en sus operaciones, dado el cierre de tiendas y centros comerciales debido a la pandemia. Sin embargo, también te das cuenta de que la crisis ha acelerado el negocio de la alimentación hacia los canales digitales, lo que conlleva tanto oportunidades como retos. A ti te tocará liderar este proyecto, que podrá representar el próximo salto de crecimiento de Bacio di Latte. Paulo gelato añadido 1 trayectoria Brasil 13 propias supermercados operaciones pandemia embargo digitales retos proyecto

Abstract Born in the city of São Paulo, Bacio di Latte is one of Brazil’s benchmarks in the high added value ice cream - or gelato, as they prefer - segment. In just over 10 years of a successful trajectory, the ice-cream parlor has established itself throughout Brazil, with more than 130 of its own units, as well as a growing and successful distribution operation in supermarkets. You have just been hired as head of marketing and find a company that has been going through a delicate period in its operations, given the closure of shops and shopping centers due to the pandemic. However, you also realize that the crisis has accelerated the food business towards digital channels, which brings both opportunities and challenges. It will be up to you to lead this project, which could represent Bacio di Latte’s next leap in growth. Paulo Brazils Brazil s gelato segment 1 trajectory icecream 13 units supermarkets operations pandemic However channels challenges project Lattes growth

BACKGROUND: Small and medium-sized enterprises (SMEs) play a crucial role in driving economic growth and development, necessitating innovative strategies to enhance their sustainability and resilience in an ever-evolving business landscape. The evolving business landscape requires innovative strategies for SMEs' sustainability and resilience. Recognising this imperative, the strategic incorporation of Tshivenda Indigenous Knowledge Systems (IKS) within SMEs emerges as a compelling avenue for exploration. AIM: This study aims to provide insights into the challenges and opportunities faced by SMEs concerning the adoption of Tshivenda IKS to foster business sustainability. SETTING: The study focused on Tshivenda IKS as practised by SME owners who are Tshivenda speakers, located in Musina, Limpopo, South Africa, and in Beitbridge, Matabeleland South, Zimbabwe. METHODS: The study used qualitative research with a grounded theory design, interviewing 12 participants selected through theoretical sampling. Thematic coding was applied for data analysis. RESULTS: The study identifies greater collaboration, access to markets, brand differentiation and competitive advantage as opportunities, whereas cultural differences, a lack of strategic planning, and shortages in sustainable supply chains were identified as key challenges to SMEs incorporating Tshivenda IKS in their business operations. CONCLUSION: The study sheds light on the challenges, opportunities and managerial implications associated with integrating Tshivenda IKS into SMEs for sustainability purposes. Leveraging Tshivenda IKS offers substantial opportunities for sustainable business practices and economic development in SMEs, despite the limitations. CONTRIBUTION: The study enriches understanding of the opportunities and challenges experienced by SMEs when using Tshivenda IKS in fostering business sustainability.