Resumo: O objetivo deste artigo é analisar a experiência de aprendizagem implementada em uma Plataforma de Experiências de Aprendizagem nos processos de formação continuada de pessoas incorporadas ao Colégio de Profissionais de Orientação, a partir do enfoque de aprendizagem ativa. Uma metodologia sócio-crítica e um design de investigação-ação participativa foram utilizados em um grupo de 13 colegiados. Foi realizado um design técnico-pedagógico através de suas etapas de diagnóstico, design, implementação e avaliação da expe- riência, é desenvolvido através de um curso incorporado à oferta do Programa de Desenvolvimento Profissional, que fortalece o tema na atenção socioemocional em ambientes educativos. Os resultados mostram que através da plataforma Perusall® são integradas características do enfoque de aprendizagem ativa. Dentre as conclusões, destacase a necessidade de desenvolver propostas focadas em ambientes de aprendizagem personalizados, verificando-se que a Plataforma de Experiências de Aprendizagem (LXP) é uma ferramenta inovadora no campo pedagógico e integradora de tecnologias recentes, bem como que o design de Conhecimento Técnico Pedagógico do Conteúdo (TPACK) favorece o planejamento estratégico e ágil no desenvolvimento de propostas didáticas, são identificadas características desejáveis para futuros processos de capacitação a partir do enfoque proposto como maiores espaços sócio-colaborativos, articulação teórico-prática com ambientes de trabalho e aprofundamento do pensamento crítico .

Resumen: El presente artículo tiene como objetivo analizar la experiencia de aprendizaje implementada en una plataforma de experiencias de aprendizaje en los procesos de capacitación continua de personas incorporadas al Colegio de Profesionales de Orientación, desde el enfoque de aprendizaje activo. Se utilizó una metodología sociocrítica y un diseño de investigación-acción participativa en un grupo de 13 personas colegiadas. Además, se llevó a cabo un diseño tecnopedagógico a través de sus etapas de diagnóstico, diseño, implementación y evaluaciónde la experiencia; el cual se desarrolla por medio de un curso incorporado a la oferta del Programa de Desarrollo Profesional, que fortalece el tema en atención socioemocional en entornos educativos. Los resultados muestran que, por medio de la plataforma Perusall®, se alcanza a integrar características del enfoque de aprendizaje activo. Entre las conclusiones, destacan la necesidad de elaborar propuestas centradas en los ambientes personalizados de aprendizaje; se encuentra que la plataforma de experiencias de aprendizaje (LXP) es una herramienta innovadora en el ámbito pedagógico e integradora de tecnologías recientes, así como que el diseño de conocimiento técnico pedagógico del contenido (TPACK) favorece una planificación estratégica y ágil en la elaboración de propuestas didácticas. Así mismo, se identifican características deseables para futuros procesos de capacitación a partir del enfoque propuesto, como mayores espacios sociocolaborativos, vinculación teórico- práctica con ambientes laborales y profundización del pensamiento crítico.

Abstract: This article analyzes the learning experience through the use of a learning experience platform for continuous training processes among members of the Association of Orientation Professionals. The study was conducted with 13 members of the association using a socio-critical methodology and a participatory re- search design. A technopedagogical design was elaborated based on the diagnostic, design, implementation and evaluation phases of the experience, and was developed through a course incorporated in the Professional Development Program that strengthens socioemotional attention in educational environments. The results show that the Perusall® platform is able to integrate characteristics of the active learning approach. The conclusions highlight the need to develop proposals focused on personalized learning environments, and the Learning Experiences Platform (LXP) is an innovative pedagogical tool that combines recent technologies. The design of Technical Pedagogical Content Knowledge (TPACK) favors strategic and agile planning in the elaboration of didactic proposals and identifies desirable characteristics for future training processes based on the proposed approach, such as greater socio-collaborative spaces, theoretical-practical link with work environments and deepening of critical thinking.

Abstract The birth of the liberal system of education in the Roman Empire and its expansion, after the French revolution through pedagogical naturalism along the paths of Western education, its diversification through the new school movement means the installation from the conjunctural to the structural of a soft pedagogy that, with the emergence of emotional intelligences, infantilises education from the devaluation of discipline, effort and study as an arduous and slow process. To this, after the pandemic, online education intensifies and algorithms appear as agile solutions to accelerate and simplify the teaching-learning processes. The desire to make education profitable means the viralisation and hegemony of neoliberal budgets at all levels of education systems, progressively transforming higher education into theme parks at the service of transnationals where gamification replaces pedagogy and didactics replaces epistemologies, emptying universities of knowledge to turn them into higher institutions of entertainment. Re-reading memory not in order to commune with the past, but to analyse the intentions that founded universities as institutions that hosted slow pedagogies, based on study and discipline to dissolve the discourses ascribed to power and to be sources of contextualised and problematic truths, capable of disputing authoritarianisms' status quo through a dialogue of knowledge necessary for the construction of the imaginary of the community.

Resumen El nacimiento del sistema liberal de enseñanza en el imperio romano y su expansión, tras la revolución francesa, a través del naturalismo pedagógico, por las sendas de la educación occidental, su diversificación mediante el movimiento de la escuela nueva, significa la instalación desde lo coyuntural a lo estructural de una pedagogía blanda que, con la emergencia de las inteligencias emocionales, infantiliza la educación desde la devaluación de la disciplina, el esfuerzo y el estudio como un proceso arduo y lento. A ello, tras la pandemia, se intensifica la educación online y aparecen los algoritmos como soluciones ágiles para acelerar y simplificar los procesos de enseñanza-aprendizaje (la educación se vuelve sólo aprendizaje). Los deseos de rentabilizar la educación significan la viralización y hegemonía de los presupuestos neoliberales en todos los niveles de los sistemas educativos, transformando las instituciones de educación superior, progresivamente, en parques temáticos al servicio de las transnacionales donde la gamificación sustituye a la pedagogía y las didácticas a las epistemologías, vaciando las universidades de saberes para convertirlas en instituciones de entretenimiento. Releer el pasado, no para comulgar con él, sino para recuperar las intenciones que fundaron las universidades como instituciones que hospedaron unas pedagogías lentas, basadas en el estudio y la disciplina, capaces de educar sujetos capaces de disolver los discursos adscritos al poder y, ser fuentes de verdades contextualizadas y problemáticas; capaces, en suma, de disputar a los autoritarismos su estatus quo mediante un diálogo de saberes necesario para la construcción del imaginario de lo comunitario.

Para aprender reações químicas, é necessário implementar novas metodologias que incentivem os alunos a analisar, refletir e aplicar o conhecimento científico para resolver problemas. O objetivo desta pesquisa foi implementar o guia didático The Didactic Kemistry, uma proposta educacional baseada no método Kaizen e na metodologia Agile Learning, a fim de melhorar a aprendizagem de reações químicas pelos alunos. Esta pesquisa teve uma abordagem quantitativa que responde ao paradigma positivista e um projeto quase experimental. A população foi composta por 29 alunos do período acadêmico de 2024-1S da disciplina de Química Inorgânica, considerados o grupo experimental, e 31 alunos do período de 2023-2S, considerados o grupo de controle, ambos do curso de Pedagogia de Ciências Experimentais: Química e Biologia da Universidade Nacional de Chimborazo. Os resultados mostram que a combinação do método Kaizen com a metodologia Agile Learning facilita a aprendizagem de reações químicas de forma dinâmica e demonstra sua eficácia na melhoria do desempenho acadêmico do grupo experimental.

Para el aprendizaje de las reacciones químicas deben implementarse nuevas metodologías que fomenten en el estudiante el análisis, reflexión y aplicación del conocimiento científico para la resolución de problemas. El objetivo de la presente investigación fue implementar la guía The Didactic Kemistry, una propuesta educativa basada en el método Kaizen y en la metodología Agile Learning, con el fin de mejorar el aprendizaje de las reacciones químicas en los estudiantes. Esta investigación tuvo un enfoque cuantitativo que responde al paradigma positivista y diseño cuasi-experimental. La población estuvo conformada por 29 estudiantes del período académico 2024-1S de la asignatura de Química Inorgánica, considerado el grupo experimental y 31 estudiantes del período 2023-2S, considerado como grupo de control, ambos de la carrera de Pedagogía de las Ciencias Experimentales: Química y Biología de la Universidad Nacional de Chimborazo. Los resultados demuestran que la combinación del método Kaizen y la metodología Agile Learning facilita el aprendizaje de las reacciones químicas de manera dinámica, y evidencian su efectividad en la mejora del rendimiento académico del grupo experimental.

Para aprender reações químicas, é necessário implementar novas metodologias que incentivem os alunos a analisar, refletir e aplicar o conhecimento científico para resolver problemas. O objetivo desta pesquisa foi implementar o guia didático The Didactic Kemistry, uma proposta educacional baseada no método Kaizen e na metodologia Agile Learning, a fim de melhorar a aprendizagem de reações químicas pelos alunos. Esta pesquisa teve uma abordagem quantitativa que responde ao paradigma positivista e um projeto quase experimental. A população foi composta por 29 alunos do período acadêmico de 2024-1S da disciplina de Química Inorgânica, considerados o grupo experimental, e 31 alunos do período de 2023-2S, considerados o grupo de controle, ambos do curso de Pedagogia de Ciências Experimentais: Química e Biologia da Universidade Nacional de Chimborazo. Os resultados mostram que a combinação do método Kaizen com a metodologia Agile Learning facilita a aprendizagem de reações químicas de forma dinâmica e demonstra sua eficácia na melhoria do desempenho acadêmico do grupo experimental.

SIGNIFICANCE: Undertaking just sustainability transitions in the context of the Anthropocene presents a complex societal challenge. This challenge is compounded by a systematic breakdown of confidence in the institution of science-making - the legitimation crisis. In this Commentary, we argue that addressing this challenge involves collaboration with diverse stakeholders and the application of agile research methodologies. Through innovative research tools, such as thick mapping and virtual reality, researchers and stakeholders can co-create and test new institutional arrangements that promote justice and sustainability. In this way, the scientific community can regain and maintain public trust while effectively addressing pressing global challenges.

Abstract One of the main challenges for public science and technology institutions lies in aligning research activities and outcomes with the R&D agenda and institutionally defined strategic guidelines. Among the factors defining this alignment, scientific publications stand out, often considered the primary product of research activities. The National Institute of Agricultural Research (INIA) in Uruguay has established the enhancement of indicators for the quantity and quality of peer-reviewed scientific publications as an institutional policy. Various actions were defined to achieve this objective. To monitor the results of these actions, a bibliometric study of INIA's publications for the period 2011-2022 was conducted. This article presents the obtained results, facilitating a discussion on strategic relevance, evolution, the formation of workgroups, and institutional linkages related to the publication of scientific articles. Such analyses contribute to the ongoing review of institutional strategy in an agile, dynamic, and efficient manner.

Resumo Um dos principais desafios das instituições públicas de ciência e tecnologia reside no alinhamento das atividades e resultados de investigação com a agenda de I&D e com as orientações estratégicas definidas institucionalmente. Entre os fatores que definem esse alinhamento estão as publicações científicas, mesmo consideradas em muitos casos como o principal produto das atividades de pesquisa. No caso do Instituto Nacional de Pesquisa Agropecuária (INIA) do Uruguai, foi definido como uma política institucional para melhorar os indicadores de quantidade e qualidade das publicações científicas revisadas por pares. Para cumprir este objetivo foram definidas diferentes ações a implementar. Com o objetivo de monitorizar os resultados destes, foi realizado um estudo bibliométrico das publicações do INIA no período 2011-2022. O artigo aqui proposto apresentará os resultados obtidos, permitindo a discussão sobre a relevância estratégica, a evolução, a formação de grupos de trabalho e vínculos institucionais em relação à publicação de artigos científicos. Este tipo de análise contribui para a revisão contínua da estratégia institucional de forma ágil, dinâmica e eficiente.

Resumen Uno de los principales desafíos de las instituciones públicas de ciencia y tecnología radica en alinear las actividades y resultados de la investigación con la agenda de I+D y los lineamientos estratégicos definidos institucionalmente. Dentro de los factores que definen este alineamiento se encuentran las publicaciones científicas, consideradas incluso en muchos casos como el principal producto de las actividades de investigación. En el caso del Instituto Nacional de Investigación Agropecuaria (INIA) de Uruguay se definió como política institucional el mejorar los indicadores de cantidad y calidad de publicaciones científicas arbitradas. Para cumplir este objetivo se definieron diferentes acciones a implementar. Con el objetivo de monitorear los resultados de estas se realizó un estudio bibliométrico de las publicaciones del INIA en el período 2011-2022. El artículo que aquí se propone presenta los resultados obtenidos, permitiendo la discusión acerca de la pertinencia estratégica, la evolución, la conformación de grupos de trabajo y las vinculaciones institucionales en relación con la publicación de artículos científicos. Este tipo de análisis contribuye a la revisión continua de la estrategia institucional de forma ágil, dinámica y eficiente.

Resumo A adoção de métodos ágeis no desenvolvimento de software vem aumentando a cada ano. Muito tem sido investido na preparação e capacitação de equipes neste sentido. O presente estudo desenvolve um roadmap para apoiar equipes scrum na evolução em níveis de maturidade ágil como instrumento complementar a um diagnóstico de níveis de maturidade desenvolvido e utilizado por uma instituição financeira brasileira de grande porte. Objetiva avaliá-lo quanto à usabilidade, factibilidade e utilidade por meio de demonstração em equipes e com grupo focal de especialistas em agilidade. Utilizou método de pesquisa Design Science Research Methodology (DSRM) e métodos complementares: survey, pesquisa bibliográfica, estudos de campo e entrevistas semiestruturadas para desenvolvimento e avaliação. O roadmap foi considerado pelas equipes participantes da demonstração e especialistas como de fácil usabilidade, factível e útil como apoio para adoção de práticas ágeis que contribuem para elevação de maturidade ágil para as equipes scrum da instituição financeira.

Abstract Adoption of agile methods in software development has been increasing each year. Much has been invested in the preparation and training of teams in this regard. This study develops a roadmap to support scrum teams in evolving through levels of agile maturity as a complementary instrument to a diagnosis of maturity levels developed and used by a large Brazilian financial institution. It aims to evaluate it in terms of usability, feasibility and utility through demonstration with teams and a focus group of experts in agility. The research utilized Design Science Research Methodology (DSRM) and complementary methods: survey, literature research, field studies, and semi-structured interviews for development and evaluation. The roadmap was considered by the participating teams of the demonstration and experts as easy to use, feasible, and useful as support for the adoption of agile practices that contribute to the elevation of scrum teams’ agile maturity of the financial institution.

Resumen Scrum es una de las metodologías ágiles más ampliamente adoptadas en el desarrollo de software, ha experimentado un notable aumento en su uso en los últimos años. Se basa en el trabajo colaborativo entre los miembros del equipo para lograr los objetivos del proyecto, puesto que, se espera que los miembros del equipo trabajen juntos de forma colaborativa para lograr estos objetivos. El objetivo de este artículo fue presentar los desafíos o problemas de colaboración en los equipos de desarrollo de software durante el proceso de adopción de Scrum, se abordó la colaboración desde la perspectiva de la comunicación, conciencia e interacción en las actividades asociadas. La metodología empleada para identificar los desafíos consistió en realizar entrevistas semiestructuradas a líderes de equipos de desarrollo de software adoptantes de Scrum del departamento del Cauca, Colombia. Estas entrevistas permitieron obtener una perspectiva detallada de los problemas que enfrentan los equipos durante el proceso de su implementación, específicamente con relación a la colaboración. El análisis de estas entrevistas se realizó utilizando una herramienta de investigación cualitativa usada para el análisis de datos textuales. Los resultados obtenidos fueron una lista de once desafíos asociados a la colaboración durante el proceso de adopción en Scrum. Estos desafíos incluyeron la preferencia por el trabajo individual, la falta de participación en las sesiones, la ausencia de una comunicación efectiva y la falta de comprensión de los valores ágiles. Además, se identificaron problemas asociados al factor persona, como la influencia de la personalidad y las creencias individuales en el proceso de implementación. Se concluye que la colaboración desempeña un papel crucial, destacando la importancia de abordar proactivamente los desafíos identificados, ya que, impactan negativamente en la confianza en Scrum y dificultan su aplicación exitosa.

Abstract Scrum is one of the most widely adopted agile methodologies in software development, experiencing a notable increase in usage in recent years. Scrum relies on collaborative work among team members to achieve project goals, as it is expected that team members work collaboratively toward these goals. The aim of this article was to present challenges or collaboration issues in software development teams during the Scrum adoption process. Collaboration was approached from the perspective of communication, awareness, and interaction in activities associated with Scrum. The methodology employed to identify the challenges involved conducting semi-structured interviews with Scrum-adopting software development team leaders from the department of Cauca, Colombia. These interviews provided a detailed perspective on the issues faced by teams during the Scrum implementation process, specifically in relation to collaboration. The analysis of these interviews was carried out using a qualitative research tool utilized for the analysis of textual data. The results obtained comprised a list of eleven challenges associated with collaboration during the adoption process in Scrum. These challenges included preference for individual work, lack of participation in sessions, absence of effective communication, and lack of understanding of agile values. Furthermore, problems associated with the human factor were identified, such as the influence of personality and individual beliefs on the implementation process. It is concluded that collaboration plays a crucial role, emphasizing the importance of proactively addressing the identified challenges, as they negatively impact confidence in Scrum and hinder its successful application.

Resumen La productividad de los equipos ágiles representa un aspecto crucial para las empresas de desarrollo de software, ya que influye directamente en su desempeño y eficiencia, aspectos fundamentales para la búsqueda constante de mejoras. Diferentes estudios demuestran que la productividad de equipo en el desarrollo ágil de software (ASD por sus siglas en inglés) es un concepto abstracto, su significado aún sigue siendo objeto de estudio y se encuentra en construcción. Por otra parte, su medición se orienta hacia el establecimiento de diferentes factores de diversos tipos que generan una incidencia dentro del equipo, la organización e inclusive el mercado. El objetivo de este estudio consistió en identificar las métricas utilizadas para evaluar once factores clasificados en las categorías de significado, impacto y flexibilidad vinculados a la productividad de equipos en el ámbito del ASD. Este análisis se realizó mediante un mapeo sistemático de la literatura (MSL) dirigido según el protocolo de Petersen. Como resultado, se identificaron 37 investigaciones primarias en las bases de datos bibliográficas de IEEE Xplore DL y Scopus. Entre los hallazgos de esta investigación se incluye la definición de los factores elegidos, la determinación de métricas de productividad para cada uno de ellos y un intento de formalización matemática para algunas de estas métricas. Además, se notó que el 91.8 % de los estudios hacen referencia a factores de productividad asociados a la categoría de significado e impacto, mientras que son escasos los estudios que detallan factores vinculados a la categoría de flexibilidad.

Abstract The productivity of agile teams represents a crucial aspect for software development companies, since it directly influences their performance and efficiency, fundamental aspects for the constant search for improvements. Different studies show that team productivity in agile software development (ASD) is an abstract concept, its meaning is still being studied and is under construction. On the other hand, its measurement is oriented towards establishing different factors of various types that generate an impact within the team, the organization, and even the market. The objective of this study was to identify the metrics used to evaluate eleven factors classified in the categories of meaning, impact, and flexibility related to team productivity in the field of ASD. This analysis was performed using systematic literature mapping (SLM) directed according to Petersen's protocol. As a result, 37 primary investigations were identified in the IEEE Xplore DL and Scopus bibliographic databases. The findings of this research include the definition of the chosen factors, the determination of productivity metrics for each of them, and an attempt at mathematical formalization for some of these metrics. Furthermore, it was noted that 91.8 % of the studies refer to productivity factors associated with the category of meaning and impact, while there are few studies that detail factors related to the category of flexibility.

Resumen Las organizaciones ágiles representan una transformación en la búsqueda de convergencia en relación con los desafíos dinámicos del entorno, las transformaciones del mercado y la complejidad creciente de los sistemas sociales. El objetivo de este estudio fue desarrollar un estudio bibliométrico descriptivo para identificar las tendencias de investigación sobre organizaciones ágiles. Se utilizaron las bases de datos Web of Science y Scopus para la recuperación de la producción científica. Se analizaron indicadores bibliométricos de producción, colaboración, visibilidad e impacto. El análisis a partir de 150 documentos, con la participación total de 340 autores, evidenció un crecimiento a una tasa del 4% anual en el intervalo de tiempo desde 1995 hasta inicios de 2023. Se identificaron tendencias dominantes respecto al tema de investigación, la primera referida al factor humano, innovación organizacional y organización y gestión, y la segunda, reúne métodos ágiles, transformaciones ágiles, desarrollo ágil de software y organizaciones ágiles.

Abstract Agile organizations represent a transformation in the search for convergence in relation to the dynamic challenges of the environment, market transformations and the growing complexity of social systems. The objective of this study was to develop a descriptive bibliometric study to identify research trends on agile organizations. Web of Science and Scopus databases were used to retrieve scientific production. Bibliometric indicators of production, collaboration, visibility, and impact were analyzed. The analysis of 150 documents, with the total participation of 340 authors, showed a growth rate of 4% per year in the time interval from 1995 to the beginning of 2023. Dominant trends were identified with respect to the research topic, the first referring to the human factor, organizational innovation and organization and management, and the second, agile methods, agile transformations, agile software development and agile organizations.

ABSTRACT The mine currently under study is located in Peru and works with contractors to execute related activities. The employer must promote a culture of occupational risk prevention during activities. In this research article, the agile methodology was used to identify its processes and the performance status in each guideline of the Occupational Health and Safety Management System (OHSMS). This was the basis for the design and implementation of tools to manage the measurement and control of the OHSMS. The results demonstrated that the measurement and timely control of the OHSMS increased occupational risk prevention compliance from 62% to 89%, which made it possible to safely complete the project.

RESUMEN La unidad minera objeto de estudio se ubica en el Perú y labora con empresas contratistas para la ejecución de sus proyectos en las actividades conexas. En ella, el empleador debe promover una cultura de prevención de riesgos laborales para la ejecución de sus actividades. En el presente artículo de investigación, se menciona la metodología ágil fundamentada en la identificación de sus procesos y el estado de desempeño en cada lineamiento del sistema de gestión de seguridad y salud ocupacional (SGSSO), los cuales se usaron como base para el diseño y la implementación de herramientas que permitan gestionar la medición y control del SGSSO. Los resultados obtenidos evidenciaron que la medición y el control oportuno del SGSSO permitieron incrementar el nivel de cumplimiento del 62% al 89% para prevenir los riesgos laborales, con lo que se logró culminar el proyecto de manera segura.

Faced with challenges of being isolated through COVID-19, HELTASA leadership embarked on a process of productive disruption to restructure and reshape the organisation to be more agile and responsive. Embraced as a potential organisational catalyst for change, we used productive disruption as a catalyst for structural reorganisation and expansive capacity building; and methodological disruption through the unprecedented (un)conference experience that encouraged equitable and socially inclusive participation. We present a duo-ethnographic case study of productive disruption of organisational structure in a context of crisis. Data was generated through deliberations, reflections, provocations, and memory work by the leadership level. We reflect on and analyse the outcomes of the expansion and change to assess if HELTASA's shapeshifting could be contextually responsive, resilient, and relevant. We conclude that productive disruption is a necessary intervention when 'business as usual' no longer offers the stretch and growth needed for professional organisations to survive and be sustained.

RESUMEN En la actualidad, con el desarrollo global de software, los modelos de mejora de procesos de software han vuelto a centrar la atención de la comunidad científica. La necesidad de aumentar la probabilidad de éxito en estos proyectos aparece como la principal razón para utilizar un modelo de mejora de procesos de software. En este artículo, hemos realizado una revisión de la literatura para encontrar evidencias respecto al uso de los modelos tradicionales de mejora de procesos en el desarrollo ágil de software. Seleccionamos 15 estudios primarios de los que pudimos extraer información valiosa para nuestra investigación. La principal contribución de este trabajo es la identificación de los retos que existen cuando se utiliza un modelo de mejora de procesos de software. En conclusión, podemos afirmar que, a pesar de la evidencia sobre el uso de modelos, todavía existe la necesidad de facilitar su integración en modelos ágiles como Scrum.

ABSTRACT Nowadays, with global software development, software process improvement models have again focused the scientific community's attention. The need to increase the probability of success in these projects appears as the main reason to use a software process improvement model. In this article, a quick literature review was conducted to find evidence of using traditional process improvement models in agile software development. A total of fifteen primary studies were meticulously selected, from which significant insights were extracted for this research. This work's main contribution is identifying the challenges of using a software process improvement model. In conclusion, despite the evidence on the use of models, there is still a need to facilítate their integration into agile models such as Scrum.

BACKGROUND: Collaborations with external partners such as startups have been shown to bring agile and consumer-centric advantages to businesses to allow for future-proofing benefits as well as improve the rankings of universities. This type of collaboration can occur through innovation programmes with businesses and universities. AIM: This study aims to compare the innovation programmes of industry and university that are offered to collaborating startups. SETTING: This study was conducted in South Africa and included two case studies, respectively, from a local university-based incubator and a multinational industry. METHODS: The research methodology follows an exploratory approach, allowing for theory-building research through case studies from industry and a university incubator. The research is qualitative and makes use of interviews from industry, the university incubator and startups to draw comparisons on each innovation programme. RESULTS: The study's findings confirmed the prominent differences that occur in the communication method, use of third parties in the screening and selection phase, resources offered and onboarding process of the startups. Key benefits and challenges were also identified throughout the collaboration process. CONCLUSION: The research has provided insight into the innovation programmes of both industry and university and how each entity can cross-pollinate learnings by reflecting on the challenges, benefits and recommendations highlighted by the study. CONTRIBUTION: The study has practical implications that academics and practitioners can use to gain knowledge and further improve their innovation programmes with startups.

BACKGROUND: The financial services industry in South Africa has undergone many changes that have given birth to fintechs. Most of these changes are driven by the advent of technology and evolving customer expectations. Fintechs have led to process disruptions and business model transformations, yet their implications have yet to be sufficiently studied. Therefore, it is essential to close this knowledge gap by investigating the impact of fintechs on this industry. OBJECTIVES: This research aimed to investigate the impact of fintechs in the financial services industry in South Africa. METHOD: A qualitative study was conducted in which 18 industry experts were interviewed using semi-structured interviews. The interviews were audio-recorded and transcribed for data analysis. ATLAS.ti 22 was used to organise and analyse data. RESULTS: Fintechs increase competition for the incumbents, reduce profits, expose the inability of the incumbents to be agile and introduce new regulatory risks in the financial services industry. In contrast, fintechs have also brought some positive changes into the industry: financial inclusion, new growth opportunities, increasing choices for consumers and making the industry more competitive, reducing costs, customising financial services, bringing convenience and forcing incumbents and regulators to become more innovative. CONCLUSION: This study uncovered the positive and negative effects of fintechs in financial services in South Africa. CONTRIBUTION: The study will benefit academia by expanding the body of knowledge about fintech research and improving the holistic understanding of this field in emerging economies, which can inspire future research on fintech and its application.

BACKGROUND: South African literacy-as-social-practice theoreticians, language-in-education experts, educational linguists, and language policies advocate multilingual pedagogies to acknowledge and cater to diverse multilingual learners' literacy development. Universities purport multilingualism to provide for the multilingual norm, students' literacy, and educational development, as scholarship shows that multilingualism benefits academia and literacy education. Yet, these universities remain locations for monolingual and epistemological biases. Concerns about such praxis pretensions in pluralistic literacy education and the failures in literacy-as-social-practice strategies have been raised. However, the perceptions of lecturers and students on their role in implementing desirable praxis in multilingual literacy education are under-researched. OBJECTIVES: This qualitative study explores lecturers' and students' perceptions and their impact on practising linguistic plurality in literacy for educational development schemes. METHOD: The research uses in-depth individual and focus-group interviews with four lecturers and four first-year undergraduate students at a selected linguistically diverse university. An interpretivist paradigm was applied consisting of participants' subjective experiences as members of a higher education institution (HEI). RESULTS: Findings reveal that lecturers have difficulty coping with multiple languages due to inadequate training and misconceptions about multilingualism, and monolingual pedagogy perceptions carried over from their institutions whose culture denies students' linguistic plurality. CONCLUSION: The study demonstrates the importance of shifts in epistemological orientation and adequate training, focused on multilingualism, to develop versatile and agile lecturers equipped for multilingual universities. CONTRIBUTION: This research contributes to understanding the complex implementation problems regarding multilingual literacy education and possible solutions. It postulates new ways of forging multilingual literacy practices to erase praxis morbidity.