Abstract Paper aims The main objective of this article is to present and validate a method to integrate multiple management tools aiming for organizational excellence in medium and large enterprises. Originality There is a scarcity of methods to integrate management tools to support companies in their operations. This study aims to fill this gap, proposing a manner for companies to perform this integration. Research method The method was developed considering tools and concepts well-established in the literature, such as Lean Thinking, Six Sigma, Balanced ScoreCard, among other management tools. The mentioned method was validated through a survey with managers and directors who are experts in organizational strategies. They were carefully selected considering their professional background. Main findings The proposed method provides an alignment between strategy and execution, presenting a cyclical characteristic to be continuously reviewed method, considering market needs. The survey verified the adherence of the method and to conclude that it is a feasible alternative to reach organizational excellence. Although integration of management methods is fundamental for companies to reach organizational excellence status, this kind of guidelines is scarce in the literature. Implications for theory and practice This method can be used to increase companies’ performance and competitivity.

RESUMO Objetivo - Ao longo dos anos, a filosofia lean tem mostrado resultados satisfatórios empresas de diversos setores em diferentes países. Com o objetivo de contribuir para a base de conhecimento acerca da referida filosofia, este estudo tem como objetivo verificar a percepção dos funcionários do chão de fábrica em relação ao apoio da alta administração nos projetos lean e sua relação com iniciativas de sucesso. Design/metodologia/abordagem Por meio de uma revisão da literatura, 18 aspectos de uma jornada lean foram identificados e divididos em quatro construtos via um painel de especialistas. Essas informações foram utilizadas na estruturação de um questionário e uma survey foi realizada com 198 funcionários de duas empresas de autopeças. A análise dos dados foi feita por meio da Modelagem de Equações Estruturais. Resultados Como resultado geral, foi possível comprovar que quando os funcionários percebem um apoio mais significativo da alta administração nos projetos lean, maior é a percepção do sucesso das iniciativas. Torna-se interessante, assim, que o envolvimento da alta administração ocorra em todas as etapas do projeto. Originalidade/valor Os resultados aqui descritos aqui têm implicações práticas principalmente para gerentes interessados em implementar projetos enxutos; eles devem estar cientes da importância do apoio da alta administração para o sucesso dos projetos mencionados.

ABSTRACT Purpose Over the years, the lean production philosophy has shown satisfactory results for companies from different sectors in different countries. Aiming to contribute to the knowledge base on the mentioned philosophy, this study aims to verify the perception of shop floor employees regarding senior management support in lean projects and its relationship with initiatives success. Design/methodology/approach Through a literature review, 18 aspects of a lean journey were identified and divided into four constructs by a panel of specialists. This information was used to compose a questionnaire, and a survey was conducted with 198 shop floor employees of two auto parts companies. Data analysis was done via Structural Equation Modeling. Findings As a general result, it was possible to prove that when employees perceive more significant support from senior management in lean projects, the greater is the perception of initiatives success. Therefore, it is interesting that the involvement of senior management occurs at all stages of the project. Originality/value The results described here have practical implications, especially for managers interested in implementing lean projects; they must be aware of the importance of senior management support for the success of previous projects.

RESUMO Objetivo: A manufatura lean pode ser uma importante aliada das empresas para aumentar a competitividade das mesmas, visto que ela pode dar suporte para as empresas para eliminar desperdícios e melhorar continuamente seus processos. Nesse contexto, o objetivo principal deste estudo foi analisar as dificuldades observadas por funcionários de nível operacional de empresas de autopeças durante o treinamento de ferramentas lean. Projeto / metodologia / abordagem: Por meio de um painel de especialistas, 18 ferramentas de jornada lean foram identificadas e utilizadas para estruturar um questionário. Uma survey foi realizada com 77 profissionais experientes em treinamento lean. A análise dos dados foi feita por meio da estatística descritiva e da técnica TOPSIS. Resultados: Em geral, os funcionários de nível operacional apresentaram dificuldades para entender os conceitos de todas as ferramentas analisadas. Comparativamente, Liderança Lean e Gerenciamento de Restrições foram os mais difíceis para eles. Originalidade / valor: Os resultados aqui apresentados podem ser usados por líderes para fornecer treinamento lean e por acadêmicos em estudos futuros.

ABSTRACT Purpose: The lean manufacturing can be an important ally of companies to enhance their competitiveness, since it can support companies to eliminate wastes and continuously improve their processes. In this context, the main purpose of this study was to analyze difficulties observed by operational level employees of auto parts companies during lean tools training. Design/methodology/approach: A panel of specialists indicated 18 tools required for lean journey training. These tools were used to structure a questionnaire to perform a survey. The survey was conducted with 77 lean training experienced professionals from two auto parts companies. Data collected was analyzed through descriptive statistics and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), to rank the tools according to the difficulty levels observed by the respondents. Findings: In general, operational level employees presented difficulties to understand the concepts of all analyzed tools. Comparatively, Lean Leadership and Constraints Management were those most difficult for them. Originality/value: The results present here can be used by leaders for providing lean training and for academics in futures studies.

Resumo: Este artigo analisa as dificuldades observadas na adoção do programa Manutenção Produtiva Total (TPM) em sistemas de produção. As estratégias de pesquisa utilizadas para esse fim consistiram em uma revisão da literatura, um painel de especialistas e uma pesquisa com profissionais que trabalham em empresas de manufatura. Ao todo, 69 profissionais do mercado participaram da pesquisa e os dados coletados foram analisados pela técnica PLS-SEM. Os resultados indicam que existe uma relação causal entre as dificuldades associadas à fase de planejamento de um programa de TPM e questões associadas à sua implementação. Esta é uma pesquisa original e os resultados são valiosos para profissionais de negócios desejando implementar adequadamente o TPM, bem como para pesquisadores interessados nos mecanismos da adoção do sistema de manutenção produtiva total.

Abstract: This article analyses the difficulties observed in adopting the Total Productive Maintenance (TPM) program in production systems. The research strategies used for this purpose consisted of a literature review, a panel of experts and a survey with professionals working in manufacturing companies. Altogether, 69 market professionals took part in the survey and the collected data was analyzed through the PLS-SEM technique. Results indicate that there is a causal relationship between difficulties associated with the planning phase of a TPM program and issues associated with its implementation. This is an original research and the results are valuable to business professionals desiring to properly implement TPM, as well for researchers interested in the mechanics of total productive maintenance system’s adoption.

The representation of business models has been recently widespread, especially in the pursuit of innovation. However, defining a company's business model is sometimes limited to discussion and debates. This study observes the need for performance measurement so that business models can be data-driven. To meet this goal, the work proposed as a hypothesis the creation of a method that combines the practices of the Balanced Scorecard with a method of business models representation - the Business Model Canvas. Such a combination was based on study of conceptual adaptation, resulting in an application roadmap. A case study application was performed to check the functionality of the proposition, focusing on startup organizations. It was concluded that based on the performance assessment of the business model it is possible to propose the search for change through experimentation, a path that can lead to business model innovation.

The business incubators have an essential role at any global entrepreneurial ecosystem. Through the support offered to entrepreneurs in terms of infrastructure and management, they reduce mortality risk of startup companies and contribute to better performance of the country's economy. In order to make a contribution to the academia and to business incubators, this paper is primarily engaged in performing a literature review on Brazilian and international academic basis in order to identify which are the main themes of research conducted involving Brazilian business incubators. The results show that most of the themes are associated with the services provision by the incubators and its management; however, there are many gaps yet to be explored by academic researchers, such as internal characteristics or the interrelationship between business incubators and triple helix.